2 of 2 Permanent Break/Fix Jobs in the South East

IT Operations & 3rd party Support Analyst

Hiring Organisation
KYOCERA Document Solutions UK
Location
Reading, England, United Kingdom
This role is central to the smooth running of our Service Desk, acting as the key operational link between our Level 1 Analysts, Break Fix Engineers, internal support teams and third‐party suppliers. You will oversee day‐to‐day workflow, ensure SLA targets … Level 1 technical support via phone, email, webchat, and portal. Offer day‐to‐day guidance and escalation support to Level 1 analysts. Coordinate break-fix activities including engineer dispatch, parts management, and resolution validation. Monitor SLAs and identify repeat issues or bottlenecks. Produce routine ...

Senior Cyber Security Engineer

Hiring Organisation
NTT Global Data Centers EMEA UK ltd
Location
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Your role at a glance The Senior Security Platform Engineer (m / f / d), is an advanced subject matter expert, responsible for facilitating problem resolution and mentoring for the overall Global Data Centers Office of Information Security (GDC-OIS) team. This role is critical in improving, developing … environments with required expertise in ICS and SCADA systems. Leads the administration and optimization of enterprise security platforms, overseeing lifecycle management including break-fix, patching, version upgrades, and integration with broader security ecosystems. Directs complex security incident response efforts across multiple vectorsendpoint protection ...