with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages such as Java, JavaScript, and Python. Preferably experienced with ServiceNow modules like HR, SecOps, CMDB, or Virtual Agent. Experience using ServiceNow Catalogue Builder and Flow Designer components. Experience working within a DevOps environment, understanding related processes and controls. Strong communication skills with the ability to More ❯
Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
Role Title: CMDB Expert Duration: 3 Months Location: Wokingham (hybrid) Rate: £420 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Manage … operational tasks using discovery capabilities to populate, monitor and maintain CMDB CIs, ensuring that CMDB is current, accurate, and stable. Define, document, implement, and improve processes for the CMDB to ensure overall data integrity and alignment to best practice. Promotes awareness and acceptance of the CMDB, supporting maturity and growth for the utilisation of the CMDB across the business. Act … as subject matter expert for CMDB, CSDM, discovery, service mapping and related processes. Collaborate with Service Design & Transition, Service Configuration, Architecture, Change Management, Service Delivery and Technical Teams amongst other stakeholders and processes to ensure accurate CMDB structure and maintenance aligning to their strategic planning and process definitions or requirements. Responsible for monitoring and maintaining or data integrations related to More ❯
london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM) , IT Operations Management (ITOM) , ConfigurationManagementDatabase (CMDB) , Strategic Portfolio Management (SPM) , AppEngine , Custom Applications , and Service Portal . Utilize platform tools such as Predictive Intelligence , Flow Designer , Virtual Agent , Workspaces , Catalog Builder , and UI Builder to deliver More ❯
Shoreham-by-sea, Sussex, United Kingdom Hybrid / WFH Options
Focus Group
Enterprise clients. What You'll Do: Define and build this capability from the ground up Own the lifecycle of IT assets-from procurement to disposal Maintain and manage the CMDB (ServiceNow) Ensure compliance with software licensing Collaborate across ITIL practices (Service Desk, Change, Problem Management) Provide reports and insights on asset utilisation and cost optimisation Identify automation opportunities for real … the Service ConfigurationManagement and IT Asset Management (ITAM) practices. Understanding of how CMDBs (ConfigurationManagement Databases) support incident, problem, change, and release management. Practical Experience Establishing or Overhauling CMDB/IT Asset Management system. You can distinguish between CI (Configuration Item) types, relationships, and levels of control. Tooling Expertise: Experience with ServiceNow, or similar. Comfortable integrating asset/configuration … tools with discovery systems, CI/CD pipelines, and ITSM tools. Key Metrics: Asset Inventory Accuracy CMDB Accuracy Rate Time to Resolve Asset-Related Incidents Why Join Us? At Focus Group, we know our people are our greatest asset. We are a growing company that thrives on collaboration, energy, and creativity, where every individual plays a key role in shaping More ❯