12 of 12 Permanent CMDB Jobs in the South East

related tickets, incident resolution, problem management, and documentation. Contribute to change management activities, including planning, testing, and implementing infrastructure changes. Ensure accurate configuration management (CMDB), support disaster recovery activities, and collaborate with suppliers to resolve issues quickly. Identify opportunities to improve processes, documentation, and infrastructure performance. What We’re Looking ...

Title: ServiceNow CMDB Administrator Location: Canary Wharf, UK Hybrid (2 days a week) Contract (6+ Months) Inside IR35 Role Overview We are seeking an experienced ServiceNow CMDB Administrator with strong hands-on expertise in implementing and supporting ServiceNow Agent and Agentless Horizontal Discovery, Service Mapping, and CSDM (Common Service Data … Model). The ideal candidate will have a deep understanding of CMDB best practices, discovery architecture, and service modeling, along with relevant ServiceNow certifications. Key Responsibilities CMDB Administration & Governance: Manage and maintain the ServiceNow CMDB ensuring data accuracy, integrity, and compliance with organizational standards. Define and enforce CMDB policies, procedures ...

Title: ServiceNow CMDB Administrator Location: Canary Wharf, UK Hybrid (2 days a week) Contract (6+ Months) Inside IR35 Role Overview We are seeking an experienced ServiceNow CMDB Administrator with strong hands-on expertise in implementing and supporting ServiceNow Agent and Agentless Horizontal Discovery, Service Mapping, and CSDM (Common Service Data … Model). The ideal candidate will have a deep understanding of CMDB best practices, discovery architecture, and service modeling, along with relevant ServiceNow certifications. Key Responsibilities CMDB Administration & Governance: Manage and maintain the ServiceNow CMDB ensuring data accuracy, integrity, and compliance with organizational standards. Define and enforce CMDB policies, procedures ...

Title: ServiceNow CMDB Administrator Location: Canary Wharf, UK Hybrid (2 days a week) Contract (6+ Months) Inside IR35 Role Overview We are seeking an experienced ServiceNow CMDB Administrator with strong hands-on expertise in implementing and supporting ServiceNow Agent and Agentless Horizontal Discovery, Service Mapping, and CSDM (Common Service Data … Model). The ideal candidate will have a deep understanding of CMDB best practices, discovery architecture, and service modeling, along with relevant ServiceNow certifications. Key Responsibilities CMDB Administration & Governance: Manage and maintain the ServiceNow CMDB ensuring data accuracy, integrity, and compliance with organizational standards. Define and enforce CMDB policies, procedures ...

Title: ServiceNow CMDB Administrator Location: Canary Wharf, UK Hybrid (2 days a week) Contract (6+ Months) Inside IR35 Role Overview We are seeking an experienced ServiceNow CMDB Administrator with strong hands-on expertise in implementing and supporting ServiceNow Agent and Agentless Horizontal Discovery, Service Mapping, and CSDM (Common Service Data … Model). The ideal candidate will have a deep understanding of CMDB best practices, discovery architecture, and service modeling, along with relevant ServiceNow certifications. Key Responsibilities CMDB Administration & Governance: Manage and maintain the ServiceNow CMDB ensuring data accuracy, integrity, and compliance with organizational standards. Define and enforce CMDB policies, procedures ...

services. Troubleshoot and resolve complex SharePoint and web platform issues. Mentor and coach team members on SharePoint best practices. Maintain documentation, knowledge articles, and CMDB updates to improve service efficiency. Identify and implement improvements to enhance platform resilience and performance. Key Requirements Proven experience as a SharePoint Engineer with ...

services. Troubleshoot and resolve complex SharePoint and web platform issues. Mentor and coach team members on SharePoint best practices. Maintain documentation, knowledge articles, and CMDB updates to improve service efficiency. Identify and implement improvements to enhance platform resilience and performance. Key Requirements Proven experience as a SharePoint SME with ...

ServiceNow - DevOps Engineer – CMDB & Automation Contract duration: 6 months Location: London, UK (Hybrid for 3days/week) Position Overview We are looking for a DevOps Engineer – CMDB & Automation to join our IT Service Management and Operations team. This role will focus on designing, implementing, and maintaining the Configuration Management Database … CMDB), while driving automation initiatives across infrastructure and application environments. The ideal candidate will have strong expertise in ServiceNow CMDB, DevOps practices, and automation frameworks, with a passion for improving operational efficiency, accuracy, and compliance. Required Skills & Qualifications Technical Expertise Hands-on experience with ServiceNow CMDB and ITSM modules. Strong ...

with organisational and MOD standards. Develop and enforce policies, procedures, and tools for configuration identification, control, status accounting, and audit. Configuration Items (CIs) and CMDB Management: Define and maintain the structure and classification of Configuration Items (CIs) across all environments. Configure and optimise CMDB tooling (e.g., ServiceNow, BMC Remedy … ensure accurate data integrity and relationships between CIs. Implement automated discovery and reconciliation processes to keep the CMDB current and reliable. Governance and Compliance: Apply ITIL V4 principles to define and implement compliant processes for configuration and change management. Ensure adherence to UK MOD security and quality standards throughout ...

Management (ITSM) This is the technical backbone of the role. You must be confident in configuring and extending: Incident, Request, Change, and Problem Management CMDB alignment and service mapping dependencies SLAs, approvals, notifications, and service catalogue items Most Technology Experience delivery will anchor here. Customer Service Management (CSM) Absolutely essential. … workflows. IT Asset Management (ITAM) Essential for Technology Experience delivery. You should understand: Hardware and Software Asset Management concepts Asset lifecycles Integration between ITAM, CMDB, ITSM, and procurement Employee Experience and Workplace Service Delivery You should be comfortable delivering: Workplace Service Delivery Employee onboarding and transitions Employee-facing service experiences ...

project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure, and maintainable solutions leveraging BMC Helix Innovation Studio and Business Workflows. Ensure compliance with ITIL best practices and enterprise … systems (eg, Active Directory, Orchestrators, Service Assurance tools). Configure web services, APIs, and middleware for seamless data exchange. Manage complex integrations such as CMDB reconciliation, auto-ticketing, and identity management. Own technical delivery across multiple projects, ensuring adherence to governance frameworks. Conduct risk assessments, manage dependencies, and implement mitigation ...

business rules, script includes, and workflow scripts within the ServiceNow platform. Partner with cloud and infrastructure teams to maintain accurate and up-to-date CMDB records. Track and enhance the performance of ServiceNow Discovery and optimize ECC Queue processing. Required Skills: Strong experience with ServiceNow Discovery , especially in AWS environments … . Strong proficiency in JavaScript within the ServiceNow platform. Familiarity with CMDB architecture , event-driven automation , and MID Server configuration . Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance To be considered, please ensure you complete your application ...