2 of 2 Permanent Customer Analysis Jobs in the South East

Senior Customer Analyst

Location
Wallingford, England, United Kingdom
pace. From hardware and manufacturing to software, AI and commercial, we're one team – one heart – that beats, learns and grows together. Take your customer analysis out of the dashboard and onto the warehouse floor. As an experienced Senior Customer Analyst you already know how to find … story in customer data: segments, drivers of churn, usage patterns, voice-of-customer signals. Here, you'll pair that with what you see first-hand in live warehouses, then use both to decide which product bets Dexory makes. What you'll do Get to the "why" behind ...

Service Management Co-ordinator

Hiring Organisation
Opus Technology
Location
Reigate, Surrey, United Kingdom
Employment Type
Permanent
Salary
GBP 28,860 Annual
service contact for an allocated portfolio of Framework and selected Gold Standard customers. Additionally, you will be responsible for: • Delivering a high-quality customer experience and support continuity throughout the lifetime of contracted services and solutions • Producing accurate and timely service reporting for Service Management Analysts and Service Managers … Supporting Service Management Analysts with service reviews, customer analysis, case investigation and action tracking • Escalating major incidents, commercial risks and complex customer issues to the responsible Analyst or Service Manager • Maintaining high standards across allocated customer experience and reporting activities Salary £30-£32k DOE Hybrid working ...