supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated More ❯
supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated More ❯
You'll Need Broad technical experience encompassing but not limited to; working with Windows Server, VMWare, Exchange, Office365, SQL, Azure, Active Directory Knowledge of networking (LAN, WAN, VPN, Firewall, DSL Routers), colocation and hybrid environments Diagnostic information gathering and analytical thinking, the ability to understand the architecture of operations and undertake root cause analysis. The ability to undertake research consulting More ❯
You'll ideally bring: A solid background in VoIP/Unified Comms - cloud or on-premise IP PBX, SIP, DECT, IP phones Knowledge of broadband and WAN technologies (e.g. DSL, LTE), routers and firewalls Familiarity with network switching, VLANs, and VPNs Confidence with technical analysis (SIP traces, PCAPs, logs etc.) Experience in a distributor, MSP, VAR, or vendor support role More ❯
You'll ideally bring: A solid background in VoIP/Unified Comms - cloud or on-premise IP PBX, SIP, DECT, IP phones Knowledge of broadband and WAN technologies (e.g. DSL, LTE), routers and firewalls Familiarity with network switching, VLANs, and VPNs Confidence with technical analysis (SIP traces, PCAPs, logs etc.) Experience in a distributor, MSP, VAR, or vendor support role More ❯