2 of 2 Permanent Digital Customer Experience Jobs in the South East

business to meet the evolving needs of our customers. Technology is at the heart of this transformation—driving smarter personalisation, seamless experiences, and empowering our teams to build deeper customer relationships. The Role We're looking for a Senior Product Manager – Personalisation to lead the development of connected, highly personalised experiences across our digital and physical channels … including our website, app, and in-store technology. This isn't just about product recommendations. It's about delivering end-to-end journeys tailored to each customer—whether they're browsing online or shopping in-store. Your work will directly support our ambition to help every customer achieve their unique health and wellness goals. You'll take full … across multiple delivery streams. Working closely with engineering, CRM, marketing, UX research, design, data science and commercial teams, you'll ensure everything we build delivers measurable value across the customer lifecycle. What You'll Be Doing Lead the personalisation squad to define and deliver a clear product vision, strategy, and roadmap across all customer touchpoints. Deeply understand our More ❯

building a team of passionate, ambitious people to help us scale. As our Mid-weight UX Designer, you'll be instrumental in shaping and enhancing our digital customer experience - from first visit to repeat purchase. With a particular focus on conversion rate optimisation, subscription journey design, discoverability, personalisation, and loyalty UX, this role blends creativity with … commercial awareness. Working closely with the eCommerce, Growth, Content teams, and Development partners, you'll translate insight into design solutions that drive performance, retention, and customer satisfaction across our DTC website and subscriber experience. At Wild Nutrition, we offer more than just a job. We provide a rewarding and meaningful career in a supportive environment that values collaboration, innovation … identify friction points and improve usability and engagement Take ownership of end-to-end UX design across core journeys, including but not limited to conversion rate optimisation (CRO), subscriber experience, personalisation, and loyalty initiatives Enhance key interactive tools and features to drive discoverability and better guide users through personalised journeys Lead the UX design of account and subscription-related More ❯