Ability to organise and plan work independently. Experience of supporting and enhancing software solutions in the legal sector: iManage, on-premises and cloud (Mandatory) Intapp, Open, Flow and Walls Docusign or other signature platform InterAction HighQ client collaboration Learning management: Cornerstone Active Directory and Entra ID Microsoft 365 Microsoft Azure Database management utilising SQL Administration Studio and SQL scripting Our More ❯
also provide some support for user of law firm focussed systems including Practice Management and Document Management systems which may include iManage, BigHand, Elite 3E, InTapp, Carpe Diem, Laserforms, DocuSign, HighQ, Workshare or similar systems. VIP Support will form a part of this role. We are searching for a Desktop Support Analyst/2nd Line Support Engineer/IT Support More ❯
Basingstoke, Hampshire, South East, United Kingdom
Hiring People
principles, legal implications, and regulatory compliance requirements Ability to analyse contracts, identify potential risks, and develop solutions to address contract-related issues Experience using document management tools (e.g, SharePoint, Docusign) Experience using AI tools e.g. co-pilot Ability to manage your own workload and meet deadlines Competent use of Microsoft 365: advanced Microsoft Excel, Word and PowerPoint functions to present More ❯
Gatwick, West Sussex, England, United Kingdom Hybrid / WFH Options
William Reed
our Gatwick and London or Brighton offices (if suitable) and to work remotely for the rest of the week. What you’ll be doing: Supporting and maintaining our Salesforce, DocuSign and Conga environments Investigating and resolving support tickets logged by all users of the system Troubleshooting issues related to access permissions, flows, and third-party integrations (e.g. DocuSign) Escalating tickets … departments and team members, particularly in Sales and Operations Supporting the rollout of new features with our Salesforce Commercial Business Partner Participating in the change management process for Salesforce, DocuSign and Conga Creating and enhancing the technical documentation for each system Assisting with the creation and troubleshooting of Salesforce reports Travelling to assist with support issues and projects in our More ❯