Job Title: FieldSupport Engineer. Location: London, UK. Employment: Full-time, Permanent. Work mode: On-Site. NO VISA SPONSORSHIPS. Overview of the role: We are hiring a skilled and reliable FieldSupportEngineer to be deployed at a leading transportation sector client based in Brussels. … This role involves providing second-line desktop and fieldsupport across a wide range of devices and systems in a dynamic, user-facing environment. As part of the on-site IT support team, you will ensure smooth day-to-day operations by resolving technical issues quickly and … hands-on exposure to a wide variety of technologies and business-critical hardware, including ticketing machines and payment devices. Key Responsibilities: Deliver 2nd line support for desktops, laptops, and mobile devices (Windows, MacOS, iOS, Android). Install, configure, and troubleshoot hardware and software across various platforms. Support and More ❯
FieldSupport IT/Comms Engineer required to work in Gravesend but travel around occasionally. Job purpose: My client is looking for a tech-curious and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical … in a professional and timely manner. Act as a point of contact and front of house for the teams end-users. Take ownership of Field related tickets, resolving wherever possible or escalating and working with other colleagues such as more senior engineers and suppliers to resolve and see issues … navigation systems estate for both performance and security. Liaise with external third parties such as suppliers and contractors operating within the confines of a support contract. Install, configure, customise and deploy software and hardware within a defined sub-set of the teams estate. Update and maintain technical documentation and More ❯
FieldSupport IT/Comms Engineer required to work in Gravesend but travel around occasionally. Job purpose: My client is looking for a ‘tech-curious’ and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical … a professional and timely manner. * Act as a point of contact and ‘front of house’ for the team’s end-users. * Take ownership of Field related tickets, resolving wherever possible or escalating and working with other colleagues such as more senior engineers and suppliers to resolve and see issues … navigation systems estate for both performance and security. * Liaise with external third parties such as suppliers and contractors operating within the confines of a support contract. * Install, configure, customise and deploy software and hardware within a defined sub-set of the team’s estat... More ❯
FieldSupport IT/Comms Engineer required to work in Gravesend but travel around occasionally. Job purpose: My client is looking for a tech-curious and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical … in a professional and timely manner. Act as a point of contact and front of house for the teams end-users. Take ownership of Field related tickets, resolving wherever possible or escalating and working with other colleagues such as more senior engineers and suppliers to resolve and see issues More ❯
Job Responsibilities To provide Technical Support to customers and distributors, delivering the highest quality responses within agreed time frames. To create test schedules, plans, and reports for new and existing security products manufactured by Hanwha Vision. Skills & Experience Requirements Provide timely and accurate advice and support via phone … to date at all times with the progress. Maintain and develop the company's adopted CRM system ensuring all data relating to customers and support tickets is accurate and always up to date. To provide a high level of technical support to customers and associated service facilities. To … on site and create site visit reports. To utilise test equipment to replicate customer configurations for testing/troubleshooting purposes. To provide on-site support to customers and end users as required. To attend customer sites and assist with live site technical support and troubleshooting as required. To More ❯