HelpdeskAnalyst Maidstone £2630k MonFri, 8:004:30 Do you enjoy being the first person people turn to when tech goes wrong? Are you calm under pressure and confident talking users through fixes? Want a steady, well- run desk where first- line support is done right? Support … thats structured. A team thats friendly. A desk that runs smoothly. Im … working with a well- established IT provider in Maidstone who are growing their support team and looking for someone to step into a HelpdeskAnalyst role. You will be the first line of defence, logging tickets, resolving what you can, and escalating what you cant. Its a proper More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support to … attention to detail. Strong problem-solving and analytical skills with the ability to work under pressure. Highly motivated self-starter with a desire to help others and take action. More ❯
are helping to keep the UK at the forefront of scientific research. About The Role We now have an opportunity for an experienced HelpdeskAnalyst to manage IT for our starters, leavers and moves, and to provide 1stand 2ndline support to Diamond staff. Responsibilities will include: IT provision More ❯
people turn to when tech goes wrong? Are you calm under pressure and confident talking to users through fixes? Want a steady, well-run desk where first-line support is done right? Support that’s structured. A team that’s friendly. A desk that runs smoothly. Hours: Mon … working with a well-established IT provider in Maidstone who is growing their support team and looking for someone to step into a HelpdeskAnalyst role. You will be the first line of defence, logging tickets, resolving what you can, and escalating what you can’t. It’s … a proper support desk: structured, well-run, with great senior engineers to learn from, and a manager who knows what good support looks like. They’re not expecting you to know it all—attitude, curiosity, and communication are what matter here. If you’ve done 1st line support before More ❯