Service Delivery Director
- Hiring Organisation
- Jobleads-UK
- Location
- Worthing, England, United Kingdom
accountability between Capgemini and HMRC Service Managers, owning service outcomes, financial performance, risk management and senior stakeholder relationships. You will operate confidently in a high‐pressure, high‐visibility environment, including during major incidents and periods of transformation.## **Hybrid Working**Your working location will vary depending on the client … delivered reliably, securely and in line with contractual and regulatory obligations.**You will:*** Act as the single point of accountability for service performance, availability and customer satisfaction* Lead service governance, operational reviews and commercial discussions with senior client stakeholders* Own forecasting, financial management and reporting as part ...