Join a small but growing IT company as a Trainee IT Helpdesk Assistant. Our aim is to find someone who is keen to learn so we can assist them in taking their first steps into a career in IT. THE TRAINEE IT HELPDESK ASSISTANT ROLE: To … be the first point of contact for staff seeking IT support over the telephone and email. Logging all IT support requests, documenting actions taken and escalating internally or external were appropriate. To liaise with third party software/hardware companies to resolve incidents and service requests, progressing through … Strong communication skills (written and verbal) Be well organised and have the ability to prioritise workloads Logical approach to problem solving Genuine interest in IT and developing communication technologies Ideally lives in Bracknell or within a reasonable commute. SALARY & BENEFITS YOULL RECEIVE AS TRAINEE IT HELPDESK ASSISTANTmore »
Are you a college leaver looking for your first opportunity in IT? Do you have an affinity for problem solving? Our client who works within an exciting and fast-paced sector are seeking an ITAssistant who can quickly grasp the business requirements applying technical solutions where … appropriate. Key Responsibilities: First line support. Making sure all issues and questions coming to IT support for UK but also globally are getting addressed Training of and writing documentation for end-users. Maintenance and monitoring of servers and endpoints Procurement and configuration of new equipment Onboarding and offboarding users … Support on local and global IT projects Experience and Skills Requirements: Knowledge of or a keen interest in learning the following: Hardware infrastructure HP/Dell servers Microsoft HyperV Dell/Apple/Microsoft desktops and laptops HP network switches Fortigate/Draytek firewalls Ubiquiti wireless access points HP more »
Bishop's Stortford, Hertfordshire, Farnham, Essex, United Kingdom
HR GO Recruitment
Are you passionate about technology? We are looking for an IT Support Assistant to join an Aviation company based in Bishops Stortford. This role is a fantastic way to launch your career in this exciting field. You'll provide technical support to staff, troubleshoot problems, and ensure everything … runs smoothly. Working for and Responsibilities: Provide essential IT support to office based and remote staff. Diagnose and troubleshoot hardware, software, and networking issues. Install, configure, and maintain the company's IT systems. Collaborate with the IT team in the UK, and in Lithuania, to maintain and … enhance the company's IT infrastructure. Providing technical support to staff, often via phone or email Documenting technical issues and resolutions Requirements: Have a passion for computers and technology Understanding of TCP/IP networking Good knowledge of PC hardware with experience of diagnosing problems Experience with Microsoft Windows more »