London, South East, England, United Kingdom Hybrid / WFH Options
Law Support
ITServiceDeliveryManager – London (Hybrid) Join a leading law firm as their ITServiceDeliveryManager , taking the lead in ensuring seamless IT operations, driving service excellence, and supporting a forward-thinking business with a global client base. This is a fantastic opportunity for an … experienced IT professional to step into a leadership role with real impact — managing a talented IT team, optimising servicedelivery, and aligning technology with the firm’s long-term strategic goals. What you’ll do: Oversee the day-to-day delivery of ITservices across the business Lead, mentor … projects and adoption of new tools and processes Ensure compliance with cybersecurity, privacy, and governance standards What we’re looking for: Proven track record in ITservicedelivery or operations management , ideally within professional services or a law firm environment Strong technical knowledge of Office 365, Active Directory, Intune , and ideally document management systems (such More ❯
We are seeking a highly skilled and experienced ITServiceDeliveryManager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality ITservices to support critical defence operations. This role requires strong leadership skills, technical … expertise, and the ability to manage complex servicedelivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: ServiceDelivery Management: Lead the delivery of ITservices to meet both operational and strategic goals. Ensure that service levels (SLAs … and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve as the main point of contact for stakeholders, ensuring that servicedelivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Dawn Ellmore Employment Agency
Dawn Ellmore Employment are working with a top Law Firm in their search for an ITServiceDeliveryManager to join their team! This exquisite opportunity is an excellent chance to join a well-established and thriving firm at their prime. With an excellent starting salary of offer along with hybrid working plus a … bountiful benefits package - this is not to be missed! To be successful you must have prior experience as an ITManager within ServiceDelivery from a legal or professional services environment. It is essential that you hone strong technical skills as well as being well-rounded with Office 365. Having experience … strong desire to succeed. Duties will include: Dealing with the day-to-day operations of IT within the company. Being the lead for ITServiceDelivery projects. Ensuring that the ITservice performance is monitored. Implementation of new systems. Identify service improvements and work in unison with stakeholders in the implementation process. More ❯
ServiceDeliveryManager - Full time permanent role - Hybrid (Chiswick 3 days a week) - Salary up to £65,000 plus 25 days holiday and travel covered A reputable West London firm are currently looking for an experienced ServiceDeliveryManager to join their IT team. This … role will work to ensure internal users receive efficient IT support from both internal and external teams. Duties will include: - IT Helpdesk management - Analysis of services received and planning for future improvements and service enhancements - Ensuring availability of IT support resources - Making sure support functions are fully equipped and trained - Hands on support More ❯