IT Service Delivery Manager
- Hiring Organisation
- Trusted Technology Partnership
- Location
- Ringwood, Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible for the day-to-day operation of our business-as-usual support … services, including allocating tasks, monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. You will take ownership of the end-to-end customer experience, understanding people, processes and technology to maximise service quality and ensure operational excellence. ...