1st Line/2nd Line ITSupportAnalyst 3 month contract £150 - £175/day Inside IR35 Based in Havant, Hampshire (Full time on site) ITSupportAnalyst, is required for a leading organisation for a 3 month contract, paying from £150 - £175/day (inside IR35). Working withing the ITsupport and IT infrastructure team, the ITSupportAnalyst will be providing 1st line/2nd line ITsupport both deskside and via the IT service desk to users across the organisation. You’ll be supporting across Office 365 and some of the wider Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune as … well as Windows Server. What's in it for you? Rate : £150 - £175/day IR35 Status : Insite IR35 Location : Based full time on site in Havant, Hampshire. Duration: 3 months Tech : Office 365, Windows Server, Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune What you'll be doing: Providing 1st Line/2nd Line support to users More ❯
ROLE DESCRIPTION Senior ITSupportAnalyst Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best … from pre-college to master’s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior ITSupportAnalyst is a key member of the Global IT Service Management team and will take a lead role in … all aspects of ITsupport across BrandEd, helping to ensure that the services provided by IT are effectively managed. The position requires a high standard of professional conduct and the ability to build and maintain positive, professional relationships, and a collaborative approach to working with colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining More ❯
ITSupportAnalyst - Newbury Keywords - ITSupport Engineer, Support Technician, IT Engineer, Service Desk Engineer, 1st and 2nd Line support, desktop support A brand new role working with an established IT solutions and business consultancy. We're looking for an adaptable ITSupportAnalyst to help keep … systems, devices, and people connected and productive.This role would suit someone who enjoys solving everyday tech challenges, supporting colleagues, and making IT run that bit smoother across a busy organisation. The role Providing front-line technical support to colleagues, both in person and remotely. Setting up and maintaining laptops, user accounts, and software tools. Responding to support tickets, diagnosing issues, and following through to resolution. Taking ownership of general IT housekeeping updates, access requests, and asset records. Lending a hand on improvement work or new technology rollouts. Promoting good IT and security practices across the business. What you'll bring Experience working in an ITsupport or service desk environment. Familiarity with More ❯
Newbury, West Berkshire, Berkshire, United Kingdom
Jiyu Consulting Ltd
2nd Line ITSupportAnalyst - Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line ITSupportAnalyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across … the group. Working within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and … printers, and scanners. Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and More ❯
2nd Line ITSupportAnalyst - Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line ITSupportAnalyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across … the group. Working within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and … printers, and scanners. Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and More ❯
Belvedere, Kent, United Kingdom Hybrid / WFH Options
hireful
Are you an ITSupport professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line ITSupport individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all … ITsupport issues across the business. Look no further. Role: ITSupportAnalyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst Salary Up to £35,000 Per Annum Location Erith/Hybrid once settled in role Role Type Permanent/Full Time/…/Mon-Fri Benefits 23 Days Holiday + BH, Pension, Health care plan + discounts The Role This role covers the full employee IT lifecycle, from onboarding and role changes to offboarding, ensuring staff have the right equipment, software, and access at all times. You ll maintain accurate records across systems including PeopleInc, WGS Active Directory, and asset inventories More ❯
ITSupportAnalyst -1st Line Support Crica £25,000 - £30,000+ Southampton We're looking for a proactive and customer-focused 1st Line ITSupportAnalyst to join a busy service desk team supporting users across multiple sites. This is a hands-on role providing front-line technical support for a … wide range of systems and applications. Key Responsibilities: Act as the first point of contact for IT queries via phone and remote support Log and track support tickets, ensuring timely resolution and clear communication Troubleshoot issues across Windows environments, networks, email, and telecoms Assist with user account management and basic system administration Escalate complex issues to senior … team members or third-party providers What You'll Need: Solid understanding of IT systems and troubleshooting Experience supporting Windows OS and basic networking Strong communication and problem-solving skills A professional, organised, and adaptable approach If this role sounds of interest, please apply today More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Eutopia Solutions ltd
Workday HRIS SupportAnalyst We're looking for an IT Systems SupportAnalyst who will be looking after our clients Workday HR & Payroll platforms. We are looking for someone who loves problem-solving, how systems work, and enjoys supporting people to get the best out of technology. This is an exceptional opportunity to become an … where your ideas will be valued, your skills will be developed, and your work will make a real impact. You'll play a key role in the administration and support of the Workday platform, alongside other core business systems, ensuring stability, accuracy, and excellent end-user experiences. Comprehensive training and ongoing support will be provided, and we would … applicants with exposure to other HRIS platforms. What You'll Be Doing Assisting in the day-to-day administration and support of Workday and other core business systems. Responding to and resolving helpdesk queries and incidents. Supporting testing, configuration changes, and rollout of system updates and enhancements. Working closely with internal teams to understand requirements and implement solutions. Preparing More ❯
Eastleigh, Hampshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
and employee development, this company offers a collaborative and forward-thinking environment where your technical expertise and problem-solving skills will be highly valued. Your new role As an ITSupportanalyst, you'll be a key part of the second-level support team, providing high-quality technical assistance for point-of-sale software solutions. You … ll manage incoming cases, investigate issues, and guide users through resolution, ensuring a seamless customer experience. While your primary focus will be on application support, you'll also contribute to first-level activities and collaborate with global teams to drive service excellence. This hybrid role is based in Southampton and operates on a rotating 4-on/4-off … shift pattern, covering Monday to Sunday between 06:00 and 23:00. Flexibility is essential, with occasional requirements for out-of-hours support, meetings, and training. What you'll need to succeed To thrive in this role, you'll bring: 2+ years' experience in a technical helpdesk or ITsupport role Strong customer service skills and a More ❯
london, south east england, united kingdom Hybrid / WFH Options
Kurt Geiger
creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Requirements We're looking for an ITsupportAnalyst to join the team. The role will have a primary focus on the following: Provide first and second-line support for core business applications, including POS systems, SaaS and PaaS platforms, and internally hosted applications to end users. Support queries and issues that arrive via email, phone and walk-ins and ensure a … security incidents or major service outages. Process starters, leavers, and amendments promptly and within SLA where defined. Identify opportunities and assist in implementing recommendations to reduce or remove common support issues through training, technology, or improved processes. Contribute to delivering IT projects where assigned, ensuring deadlines and milestones are met. Field support stores across the UK and More ❯
Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior ITSupport Engineer/Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who’s ready to step into a leadership-focused position. Office based full time. This opportunity … who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You’ll take ownership of day-to-day operations on the service desk, guide and support your team, and act as the main escalation point for more complex technical issues. In addition to the core support responsibilities, this role offers a clear development path … into an IT Service Manager (ITSM) role as the business continues to scale. It's a great fit for someone with ambition to grow into a more strategic, business-facing position over time. Key Responsibilities Act as the primary escalation point for complex technical issues, providing expert-level support and guidance - Diagnose, troubleshoot and resolve Level More ❯