1 to 25 of 164 Permanent ITIL Jobs in the South East

Degree in Computer Science/Information Systems or related field or relevant practical IT related qualifications. At least one Microsoft (MCP), or other industry standard certification. At least one ITIL qualification would be advantageous. Communication Skills Excellent verbal and written communication skills. Excellent command of the English language. Physical Attributes Physically able to move around the building to deal with More ❯

VOIP, PBX, Mitel). Strong documentation and communication skills. Desirable Qualifications TOGAF certification or equivalent architectural framework experience. Microsoft Certified: Azure Administrator/Architect. VMware Certified Professional (VCP). ITIL Foundation or higher. Experience with MDM solutions (Intune, AirWatch). Personal Attributes Analytical and solution-oriented mindset. Strong leadership and mentoring capabilities. Excellent communication and stakeholder management skills. Ability to More ❯

covered). Desirable Skills Linux (Ubuntu, Debian). PowerShell scripting and automation. SQL or database administration experience. Knowledge of FreshService or similar ITSM tools. Familiarity with IT compliance frameworks. ITIL certification or experience with service management practices. If this is you and you'd like to know more, please send me your CV ASAP... More ❯

communication and problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (e.g., CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). Why Join Us? A chance to take ownership and shape IT operations in a growing environment. Opportunities to develop More ❯

cyber kill chain Familiarity with MITRE ATT&CK, NIST, and CIS frameworks Understanding of network traffic flows and vulnerability management Exposure to ethical hacking and penetration testing Knowledge of ITIL disciplines (Incident, Problem, Change Management) Experience with ServiceNow Security Suite Cloud experience (AWS and/or Azure) Excellent communication, presentation, and analytical skills Ability to work independently and participate in More ❯

and written), enabling effective communication across international teams. Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced, collaborative environment. Preferred Skills (Good to Have) ITIL or incident management framework knowledge. Experience with API troubleshooting and integrations. Exposure to databases (SQL/NoSQL). Security awareness (authentication, encryption, access control). Familiarity with Infrastructure as Code More ❯

knowledge of ERP customisation, reporting, and user administration . Understanding of business functions like sales order processing, inventory control, warehouse management, and EDI within an ERP context. Familiarity with ITIL principles for service delivery and experience using ticketing systems (e.g., Halo, Zendesk, ServiceNow). More ❯

help them secure a Modern Workplace Analyst to join their team. You will be tasked with the following, - Experience working within an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows 10/11 desktops, Intune, Autopilot. - A knack for explaining More ❯

Senior Service Desk Analyst - 12 Month FTC Windows, ITIL, Agile, Active Directory Full-Time in the Southampton Office for the first 1/2 months, then Hybrid. £37,000 - £42,000 We are seeking an experienced and proactive Senior Service Desk Analyst to manage the daily operations of a busy Service Desk. This role is ideal for a highly organised More ❯

and the Microsoft 365 Suite. Troubleshooting skills across hardware, software, networking, and cloud. Experience administering Windows, Linux, and macOS. Familiarity with ticketing systems (JIRA, ServiceNow) and ITSM/ITIL practices. Knowledge of monitoring tools (Nagios, Zabbix, Prometheus). Experience with Active Directory, Group Policy, LDAP, SCCM, Intune. Strong knowledge of VLANs, Firewalls, Fortinet, V-Center, Backup solutions, Phone systems, Print More ❯

Drive cost optimization against current baseline Develop the Standard processes for Incident and change management as to be followed in operations for End user computing group and adherence to ITIL guidelines Drive productivity and quality KPIs for team as well as the mechanism to track them Understand the offerings under modern device management & seamless collaboration portfolio and generate organic growth More ❯

Cloud Platform Networking services and troubleshooting Virtualisation (VMware/Hyper-V) AD (on-premise & Entra ID) environments ITSM systems & ticket management Backup and disaster recovery systems Knowledge of ITIL and Change Control best practices. Strong communication skills and ability to collaborate across teams. If interested, please share your CV and we can arrange a call to discuss further. More ❯

Cloud Platform Networking services and troubleshooting Virtualisation (VMware/Hyper-V) AD (on-premise & Entra ID) environments ITSM systems & ticket management Backup and disaster recovery systems Knowledge of ITIL and Change Control best practices. Strong communication skills and ability to collaborate across teams. If interested, please share your CV and we can arrange a call to discuss further. JBRP1_UKTJ More ❯

Desirable knowledge includes experience with Power Apps or low-code automation, familiarity with commercial workflows (returns, vendor management), complex data modelling for pricing/catalogues, and an understanding of ITIL or modern ticketing systems (e.g., Zendesk, Halo). More ❯

in ICT systems, including SQL Server or equivalent database management, report writing tools, and spreadsheets. Degree-level qualification or equivalent in ICT or a related field. Broad understanding of ITIL principles, particularly Incident, Problem, and Change Management. Proven track record of meeting SLAs and delivering projects on time. Experience implementing and supporting enterprise applications, including system upgrades and functional enhancements. More ❯

and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rd line Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch. More ❯

and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies This role will require you to be willing and eligible to undergo a high level of UK security clearance If you're interested in the above, apply or reach More ❯

someone with excellent organisation, communication and leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting and analysing data to see More ❯

SIP, ACD, VOIP) Active Directory (ADFS, domain management, users/groups, policies, certificates etc.) Infrastructure management and maintenance (COTS hardware & Virtualisation - VMware, Hyper-V) Good knowledge and experience of ITIL Experience of managing high availability environments and systems or with similar critical infrastructure delivery experience. Highly attentive with the ability to deal with changing priorities and context switching. A positive More ❯

/3rd line teams where appropriate. Maintain accurate records of all support requests in the ticketing system. Assist in setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop More ❯

/3rd line teams where appropriate. Maintain accurate records of all support requests in the ticketing system. Assist in setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop More ❯

within a Change and Release framework Experience of scripting languages i.e. CL, bash, powershell etc. Experience of contributing to small projects or service improvement initiatives. Good knowledge of the ITIL framework, working towards a qualification. About us AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters More ❯

WAN performance, the next you’re tightening firewalls and patching plans, then jumping into Azure/Entra, M365 and VMware to keep services humming. It’s a well-run, ITIL-aligned environment where Security and Operations work together - and where your documentation and change discipline actually get used. What you’ll need to bring 5+ years in infrastructure or systems More ❯

or related field preferred. Relevant certifications such as Microsoft Certified Professional (MCP), or similar are advantageous. Experience with a range of operating systems including Windows and macOS Familiarity with ITIL or similar incident management frameworks. Experience with remote desktop applications and help desk software. Knowledge of legal-specific software and systems such as case management, document management, and time recording More ❯

Azure, AWS), networks, and enterprise applications. Familiarity with project management methodologies (e.g., Agile, PRINCE2, PMI). Experience managing vendor relationships and multiple projects simultaneously. Relevant certifications (e.g., PMP, PRINCE2, ITIL, Agile/Scrum) are highly desirable. Bachelor’s degree in Computer Science, IT, Engineering, or a related field. What’s in it for you 28 days holiday, increasing with length More ❯