1 to 25 of 79 Permanent ITIL Jobs in the South East

/or the Power Platform. Experience managing Active Directory and Microsoft Entra ID. Knowledge of endpoint management, device deployment and configuration. Experience working within ITIL-based support environments. Strong troubleshooting and analytical skills. Excellent communication and stakeholder management skills. A proactive approach with a passion for continual improvement. Desirable Skills ...

multiple competing tasks. Experience supporting laptops, desktops, printers, mobile devices and peripheral hardware. Full UK driving licence and willingness to travel occasionally. Knowledge of ITIL principles and service management best practice. Experience with Microsoft Intune and endpoint management technologies. Experience building, deploying and supporting Windows 11 devices. Working knowledge ...

implements preventative measures. Person Specification Qualifications Essential Degree level or equivalent experience in a relevant field. Desirable Relevant IT management and cybersecurity certifications (e.g. ITIL, CompTIA, CISMP, PMP). Evidence of ongoing professional development. Skills and Knowledge Essential People Management: Leading, mentoring, and developing an IT team. Systems Ownership: Asset ...

operational excellence and driving continuous improvement in service environments. Strong understanding of MOD procurement, contracting and compliance frameworks. Knowledge of IT service management frameworks (ITIL, ITSM) and best practices. Experience with enterprise IT infrastructure, cloud services or application support environments. Proficiency with project and programme management tools and methodologies. Strong ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

cloud Windows Desktop configuration and support Windows Server support Microsoft 365/Office 365 Microsoft Exchange Active Directory administration VMware Citrix Networking fundamentals ITIL framework knowledge Essential Skills & Behaviours Strong communication and interpersonal skills Organised and able to prioritise workload effectively Customer-focused mindset Team-oriented with a supportive approach ...

balance collaborative supplier management with effective operational governance and accountability. Qualifications Relevant degree in Technology, Business, Service Management, or a related discipline desirable. ITIL certification or equivalent service management qualification essential. Agile, operational governance, or supplier management qualifications advantageous. Benefits Competitive salary and bonus scheme Hybrid working Rentokil Initial Reward ...

advantageous but is not essential: Microsoft 365 Lighthouse. GDAP/CPOR delegated administration. Multi-tenant MSP delivery experience. Certifications such as MD-102 or ITIL Foundation. The person were looking for Youll be someone who wants to improve the way support is delivered, not just manage the queue. Youll ...

Server queries, with a solid understanding of relational databases. Knowledge of application support methodologies, incident/problem management, and change management processes (ITIL knowledge advantageous). Ability to translate technical issues into clear, business-friendly language for legal and non-technical stakeholders. Customer-focused mindset with a strong commitment ...

leading teams and driving operational improvements. Excellent stakeholder management and communication skills. Experience managing escalations, risks and operational incidents. Knowledge of IT Service Management (ITIL/ITSM) principles and best practices. Experience working within enterprise IT infrastructure, cloud, application support or managed service environments. Highly Desirable Experience supporting Defence, Aerospace ...

keen to explore automation and AI to streamline repetitive tasks, improve service quality and create more time for higher-value technical work. Desirable ITIL v4 certification CompTIA qualifications Microsoft certifications such as AZ-104, MCSE or MCSA Experience with Jira, Confluence or similar collaboration platforms What's On Offer This ...

service management and operational excellence Cybersecurity and compliance Vendor and supplier management Continuous improvement and automation Strong communication and leadership skills Preferred Certifications ITIL Foundation PRINCE2 or PMP Microsoft, Azure, VMware, Cisco or AWS certifications Cybersecurity certifications such as CISSP, CISM or ISO 27001 Please note: Candidates must have previous ...

will clearly evidence the following skills and align with our behaviours: Significant experience managing and developing Problem Management processes within a complex IT environment. ITIL Foundation certification (or equivalent knowledge) with a strong understanding of Incident, Problem and Change Management practices. Proven experience leading Root Cause Analysis (RCA) investigations ...

processes and SLA adherence Familiarity with CAT5/fibre patching Full UK driving licence and eligibility for nuclear-licensed site clearance Desirable Skills & Certifications ITIL Foundation SCCM knowledge Microsoft and CompTIA certifications (A+, Network+, MCP) Behaviours Service excellence mindset; structured and methodical approach Team-oriented; promotes collaboration and knowledge sharing ...

enjoys getting to the bottom of complex technical problems and finding better ways of doing things. You'll be comfortable working in an ITIL-based environment, managing stakeholders and communicating technical information clearly to both technical and non-technical audiences. This is an excellent opportunity for an experienced Infrastructure ...

especially like to hear from you; Architecture qualifications such as TOGAF, Open CA, BCS, or equivalent Cloud architecture certifications (AWS, Azure, Google Cloud) ITIL, CISSP, ISSAP, or other security and service management qualifications Experience in telecommunications, OSS/BSS, infrastructure management, or network operations Experience within joint venture, regulated, safety ...

supporting software license audits and negotiating outcomesKnowledge of financial controls, depreciation, and IT asset capitalization practicesExperience operating within large, matrixed, multinational organizationsCertifications such as ITIL, IAITAM, or related disciplinesKey CompetenciesLeadership: Ability to lead, develop, and inspire high-performing teams while driving accountability and continuous improvementCommercial Acumen: Strong negotiation capabilities with ...

levels and user experience * Clear communication with both technical and non-technical stakeholders * Cyber Essentials+ Useful experience includes AWS, NetSuite or wider ERP systems, ITIL, Microsoft certifications or working alongside transformation/project teams. This role would suit someone who enjoys taking ownership, bringing structure to a busy IT environment ...

Service Manual; Programme and Project Management methods: such as MSP, PRINCE2, APMP, Scaled Agile Framework, Scrum, Kanban; Service Management best practice, including ITIL; Development and delivery of business cases or investment appraisals in line with public sector best practice (such as HMT green book), including formal qualifications in Better Business ...

deliver excellent customer service. Work efficiently and productively to achieve and exceed SLA’s and KPI’s. Your Previous experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration An understanding of Group Policy General networking skills An understanding of DNS Good understanding of Office ...

similar deployment tooling. Experience working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work ...

Experience Experience using Microsoft Intune, Microsoft Azure or Jira Assets. Knowledge of Configuration Management Databases, asset registers or IT service management tools. Exposure to ITIL, Service Asset and Configuration Management or related service management disciplines. Previous experience within defence, government, national security or another regulated environment. Experience supporting infrastructure assets ...

strong and consistent. Track Network availability, utilisation, and performance with optimisation and continuous improvement centric always. Drive Network delivery governance, including risk management, full ITIL suite processes, reporting and compliance auditing. Support skills management, financials, and procurement and support with vendor liaison and associated support renewals. Provide regular reporting ...

major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...