4 of 4 Permanent Incident Manager Jobs in the South East

Job Description Incident Assurance Manager - RAN/Mobile telecoms\n\n3-Month Contract\n\nReading/Home\n\nJoin a leading telecom service provider as an Incident Assurance Manager. You'll play a key role in ensuring service stability by overseeing critical incident management processes and … coordination across multiple partners and teams.\n\nResponsibilities of the Incident Assurance Manager include:\n\nManage end-to-end incident processes, ensuring swift resolution and minimal business disruption.\nCoordinate major incident response across partners and tech teams.\nLead post-incident reporting and ensure key stakeholders … are informed.\nEnhance incident workflows through automation and streamlined escalation paths. \n\nThe successful Incident Assurance Manager will have:\n\nProven experience in IT Operations or Service Management (ITIL environment).\nStrong stakeholder management, communication, and coordination skills.\nAbility to stay calm under pressure and solve problems More ❯

Incident Assurance Manager Job ID PERM002892ML Department Details The Operational Services directorate is accountable for ensuring the network sites are always accessible and available. It undertakes the operation, enablement, and management of the network infrastructure to enable EE/BT and Three to deliver their best customer experiences … at the lowest cost. Reporting to the Senior Incident Assurance Manager, this role will involve relentlessly managing the delivery of Incident Assurance services by the supplier ecosystem to achieve agreed business outcomes and performance targets set by EE/BT, Three and the MBNL AOP. This is … minimum of two days per week in our Central Reading office. What you will do: Manage and proactively drive Service and Site Availability and Incident resolution and ticketing KPI's and quality issues against contractual obligations and industry benchmarks. Identify and contribute efforts which will improve the methodologies, processes More ❯

Join Centrica's IT Security Team as a Cyber Security Incident Response Manager! ?? Are you ready to drive the UK's energy transformation? Centrica is looking for a skilled Cyber Security Incident Response Manager to join our IT Security team. You'll handle cyber incident … investigations, e-Discovery, network forensics, and cyber breach inquiries. Location: Hybrid working with occasional travel to Windsor. Key Accountabilities: Carry out forensic analysis and incident response investigations Build and manage forensic and incident infrastructure. Lead cyber forensic investigations. Support weekly security operations calls. Oversee resilience planning and execution … and remediate vulnerabilities. Analyse security reports and manage alerts. Stay updated on security policies and regulations. Experience Required: Expert in Security Operations and Security Incident Response. Expert in cyber incident investigations, e-Discovery, network forensics, and cyber breach inquiries Proficiency in SIEM, SEM, and log monitoring. Scripting/ More ❯

Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration Data Services … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making More ❯