track issues. You will also provide some support for user of law firm focussed systems including Practice Management and Document Management systems which may include iManage, BigHand, Elite 3E, InTapp, Carpe Diem, Laserforms, DocuSign, HighQ, Workshare or similar systems. VIP Support will form a part of this role. We are searching for a Desktop Support Analyst/2nd Line Support More ❯
Proactive and Flexible, team player. Ability to organise and plan work independently. Experience of supporting and enhancing software solutions in the legal sector: iManage, on-premises and cloud (Mandatory) Intapp, Open, Flow and Walls Docusign or other signature platform InterAction HighQ client collaboration Learning management: Cornerstone Active Directory and Entra ID Microsoft 365 Microsoft Azure Database management utilising SQL Administration More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Balance Recruitment Ltd
With significant investment in IT infrastructure following recent departmental growth, this is a chance to contribute to lasting change.You’ll have experience with legal finance platforms such as 3E, IntApp, or similar, and have spent around three years in a dedicated finance systems role within a legal environment.Your work will span from configuring 3E templates and collaborating directly with stakeholders More ❯
slough, south east england, united kingdom Hybrid / WFH Options
DVF Recruitment
to-face) for the firm globally. Providing both remote and desk-side support across a broad range of applications and hardware, including Microsoft 365, Teams, Zoom, iManage, Elite 3E, IntApp, BigHand, and mobile technologies. Logging and managing tickets through ServiceNow and ensuring accurate documentation. Taking ownership of issues through to resolution, escalating where necessary, and always keeping users updated. Supporting More ❯
london, south east england, united kingdom Hybrid / WFH Options
DVF Recruitment
to-face) for the firm globally. Providing both remote and desk-side support across a broad range of applications and hardware, including Microsoft 365, Teams, Zoom, iManage, Elite 3E, IntApp, BigHand, and mobile technologies. Logging and managing tickets through ServiceNow and ensuring accurate documentation. Taking ownership of issues through to resolution, escalating where necessary, and always keeping users updated. Supporting More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on standard desktop applications Assist with system administration, including printers, servers, switches, and cabling infrastructure Support onboarding/offboarding processes, including account provisioning More ❯
Management systems — particularly Elite 3E. You’ll design, deliver and continually improve training programmes that help staff get the very best from systems such as Elite 3E, iManage, Intapp, and Microsoft 365. The role spans classroom and virtual delivery, onboarding for new joiners, and refresher sessions for established staff — all tailored to different audiences and skill levels. You’ll More ❯
Management systems — particularly Elite 3E. You’ll design, deliver and continually improve training programmes that help staff get the very best from systems such as Elite 3E, iManage, Intapp, and Microsoft 365. The role spans classroom and virtual delivery, onboarding for new joiners, and refresher sessions for established staff — all tailored to different audiences and skill levels. You’ll More ❯
london (city of london), south east england, united kingdom
identifi Global Resources
Management systems — particularly Elite 3E. You’ll design, deliver and continually improve training programmes that help staff get the very best from systems such as Elite 3E, iManage, Intapp, and Microsoft 365. The role spans classroom and virtual delivery, onboarding for new joiners, and refresher sessions for established staff — all tailored to different audiences and skill levels. You’ll More ❯