across engineering. KNOWLEDGE & SKILLS FOR THIS JOB Leadership and team building skills, with the ability to delegate responsibilities to team members. Practical experience in system design, development, testing and operational stability. Deep understanding of software design, code quality and ability to propose architectural options and evaluate trade-offs. Ability to work closely within an agile team using User Stories More ❯
london (city of london), south east england, united kingdom
Tech4
across engineering. KNOWLEDGE & SKILLS FOR THIS JOB Leadership and team building skills, with the ability to delegate responsibilities to team members. Practical experience in system design, development, testing and operational stability. Deep understanding of software design, code quality and ability to propose architectural options and evaluate trade-offs. Ability to work closely within an agile team using User Stories More ❯
across engineering. KNOWLEDGE & SKILLS FOR THIS JOB Leadership and team building skills, with the ability to delegate responsibilities to team members. Practical experience in system design, development, testing and operational stability. Deep understanding of software design, code quality and ability to propose architectural options and evaluate trade-offs. Ability to work closely within an agile team using User Stories More ❯
engagement and account growth with key UK clients, as the anchor account and other major enterprise clients. This role requires balancing delivery excellence with proactive client partnership, ensuring both operationalstability and long-term growth. The leader will act as the senior face of delivery on the ground in the UK, providing governance, escalation management, and strategic input. … problem-solving and communication skills. Strong commercial acumen with ability to identify growth opportunities and align delivery with business outcomes. Excellent interpersonal and leadership skills, with ability to balance operational focus and strategic vision. Compensation & Benefits Competitive base salary & Bonus. Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first More ❯
london (city of london), south east england, united kingdom
Microland Limited
engagement and account growth with key UK clients, as the anchor account and other major enterprise clients. This role requires balancing delivery excellence with proactive client partnership, ensuring both operationalstability and long-term growth. The leader will act as the senior face of delivery on the ground in the UK, providing governance, escalation management, and strategic input. … problem-solving and communication skills. Strong commercial acumen with ability to identify growth opportunities and align delivery with business outcomes. Excellent interpersonal and leadership skills, with ability to balance operational focus and strategic vision. Compensation & Benefits Competitive base salary & Bonus. Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first More ❯
engagement and account growth with key UK clients, as the anchor account and other major enterprise clients. This role requires balancing delivery excellence with proactive client partnership, ensuring both operationalstability and long-term growth. The leader will act as the senior face of delivery on the ground in the UK, providing governance, escalation management, and strategic input. … problem-solving and communication skills. Strong commercial acumen with ability to identify growth opportunities and align delivery with business outcomes. Excellent interpersonal and leadership skills, with ability to balance operational focus and strategic vision. Compensation & Benefits Competitive base salary & Bonus. Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
ensure performance, security, and scalability across hybrid environments. Your role will include implementing automation and monitoring solutions, contributing to disaster recovery and business continuity planning, and ensuring compliance with operational and security standards. You'll collaborate with internal teams and third-party providers to deliver reliable hosting operations and infrastructure improvements, while also maintaining clear documentation and technical guidance. … multiple regions, it employs a diverse workforce and delivers services that impact business continuity worldwide. You'll be joining a forward-thinking IT function that values structured service delivery, operationalstability, and continuous improvement. Benefits 25 days holiday 10% pension contribution Private medical insurance What's required of the Cloud Infrastructure Engineer? Strong experience in supporting Azure cloud … apart! I want to do that! If you're looking to take the next step in your cloud and infrastructure career, apply now to join a team where innovation, operational excellence, and collaboration are at the forefront! Cloud Infrastructure Engineer, Azure, Docker, Kubernetes, Global Infrastructure, Hybrid Corriculo Ltd acts as an employment agency and an employment business. #INDSUP #ChannelB More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
Location: Basingstoke, Onsite Are you an Environments Engineer looking for your next challenge? This role offers the chance to join a collaborative and multi-skilled team where engineering excellence, operationalstability, and continuous improvement are at the heart of everything. You'll be part of an environment that thrives on teamwork, problem-solving, and delivering critical systems that More ❯
Location: Basingstoke, Onsite Are you an Environments Engineer looking for your next challenge? This role offers the chance to join a collaborative and multi-skilled team where engineering excellence, operationalstability, and continuous improvement are at the heart of everything. You'll be part of an environment that thrives on teamwork, problem-solving, and delivering critical systems that More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
hybrid London-based role , where you’ll lead and evolve the organisation’s Incident & Problem Management function. It's a hands-on, outcome-driven position where you'll deliver operationalstability today — and lead transformational improvements for tomorrow. What’s in it for you? Salary : £70,000 - £80,000 Location : London (hybrid working – you’ll be expected in … tooling — with full stakeholder backing Impact : Work at the heart of service delivery for high-profile enterprise clients Culture : Join a business focused on continuous improvement, customer advocacy, and operational excellence What you’ll be doing: Being active in the transformation of reshaping the entire incident and problem management function. Helping to improve the overall customer offering through improving … service teams to senior stakeholders and customers Aligning incident/problem management practices with security, compliance, and regulatory standards (e.g. ISO, GDPR) Championing a culture of accountability, learning, and operational maturity across all resolver groups What you’ll bring to the table: A proven track record leading Incident and Problem Management in a fast-paced MSP or IT services More ❯
and a passion for delivering outstanding service. You'll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation. You'll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth transitions and consistent service delivery throughout periods of … reports and performance reviews for key stakeholders * Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels * Identify risks to service continuity and implement mitigation strategies to maintain operationalstability * Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases * Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption More ❯
New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello Careline Limited
Medical Insurance - Family Cover Pension Scheme, up to 5% Company matched Free on-site parking THE ROLE Appello is seeking an experienced Head of Service Delivery to lead the operationalstability of our external facing IT services. This pivotal role ensures that our external facing IT operations are resilient, cost-effective, and aligned with business needs - all underpinned … maintenance and change deployments. Monitoring & Reporting Own tools for real-time and historical service monitoring. Deliver dashboards and reports on service health. Maintain effective alerting and escalation processes. Service Stability & Outage Mitigation Act as escalation point for major incidents. Coordinate cross-functional responses to service issues. Drive root cause analysis and preventative actions. Service Level Management Define and manage More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Project People
Designer – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations Service Designer to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance, meeting key readiness … service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and compliance standards. Align with the company’s … operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi-supplier managed service environments . Ability to work collaboratively More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Project People
Designer – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations Service Designer to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance, meeting key readiness … service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and compliance standards. Align with the company’s … operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi-supplier managed service environments . Ability to work collaboratively More ❯