2 of 2 Permanent Performance Measurement Jobs in the South East

London. Up to £40,000 plus benefits. This is an exciting opportunity to join a growing data and analytics function where you will shape measurement frameworks, improve data quality, and help clients make confident, insight-driven decisions. You will work across digital analytics, data capture, and performance measurement … will join at a time of growth and opportunity. The Role You will* Build a deep understanding of digital and marketing activity to shape measurement and test and learn plans.* Work closely with developers to implement and maintain robust data layers.* Create and maintain dashboards that drive effective decision ...

Monitor and manage SLAs for application support and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report/communicate performance against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions. Lead the investigation and resolution of product-related incidents and outages, working … point of escalation for critical issues, 24/7, ensuring effective and timely resolution, and communication, with relevant stakeholders and users. Conduct regular performance evaluations identifying risks, and opportunities for process improvement in product support, and best practices to enhance efficiency and effectiveness. Collaborate with suppliers through regular review ...