SAP Commissions (Callidus Cloud) Support Lead
- Hiring Organisation
- Focus on WD
- Location
- Reading, England, United Kingdom
maintaining SLA performance Own end-to-end incident and problem management, including RCA and corrective actions Plan and execute configuration changes, releases, and regression testing (CAB governance) Maintain application configuration (plans, rules, rate tables, hierarchies, security) Oversee EIM data loads, validations, reconciliations, and pipeline monitoring Ensure payout accuracy … production support experience with ITIL-aligned processes Deep knowledge of EIM, integrations (CRM/ERP/iPaaS), and interface troubleshooting Experience coordinating releases, regression testing, and CAB approvals Strong data analysis skills (SQL/Excel) for reconciliations and audit preparation Excellent stakeholder management across Sales Ops, Finance ...