Permanent Senior Support Engineer Jobs in the South East

13 of 13 Permanent Senior Support Engineer Jobs in the South East

Senior Technical Support Engineer

Bracknell, Berkshire, United Kingdom
Hybrid / WFH Options
Perforce Software, Inc
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in … the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior Technical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote team, using their knowledge and … skills from previous experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues in accordance with our SLA. This team works closely with our engineering team to resolve More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IT Support Engineer

Buckinghamshire, High Wycombe, United Kingdom
Graham Rose
We are seeking a Senior IT Support Engineer to join a dynamic and growing IT service provider based in High Wycombe, Buckinghamshire. This is a fantastic opportunity for an experienced IT professional to play a key role in shaping technical operations, mentoring junior staff, and contributing to the strategic direction of the IT support function. Key … Responsibilities for the Senior IT Support Engineer in High Wycombe, Buckinghamshire include: Lead and manage complex technical support issues across client environments, ensuring high standards of service delivery. Provide expert support in Windows technologies and related infrastructure (server, desktop, cloud, and network environments). Oversee and contribute to BAU support as well as deliver … technical input on IT projects (migrations, deployments, upgrades). Act as an escalation point for the support team and work closely with stakeholders to drive issue resolution and service improvements. Mentor and guide junior engineers, sharing knowledge and fostering technical growth across the team. Assist in shaping IT policies, documentation, and best practices across client systems. Key Requirements for More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum Holiday, Pension & Benefits
Posted:

Senior IT Support Engineer

St Leonards-on-Sea, East Sussex, UK
MFK Recruitment
We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having individuals … are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with … vary from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior IT Support Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role More ❯
Posted:

Senior IT Support Engineer

TN38, Hollington, East Sussex, United Kingdom
MFK Recruitment
We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having individuals … are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with … vary from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior IT Support Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

Senior IT Support Engineer

Reigate, Surrey, United Kingdom
Royal Alexandra and Albert School
and play a pivotal role in shaping the future of our school. As a busy boarding school on a large site, you will be responsible for providing expert technical support, managing Cloud/IT infrastructure, and driving digital innovation. You will work closely with the IT Operations Manager to ensure seamless operations and enhance the overall user experience. This More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sr. Technical Support Engineer, Focused Services Cortex XSIAM (Security Clearance Requested)

Slough, Berkshire, UK
Palo Alto Networks
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯
Employment Type: Full-time
Posted:

Sr. Technical Support Engineer, Focused Services Cortex XSIAM (Security Clearance Requested)

South East London, England, United Kingdom
Palo Alto Networks
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯
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Sr. Technical Support Engineer, Focused Services

South East London, England, United Kingdom
Palo Alto Networks
eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and … Experience with scripting including Python, JSON, YAML, and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. … in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse More ❯
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Senior Technical Support Engineer, Executive Support

Reigate, Surrey, United Kingdom
Willis Towers Watson
Senior Technical Support Engineer, Executive Support Reigate, England, United Kingdom, RH2 Senior Technical Support Engineer, Executive Support Reigate, England, United Kingdom Full time Description We are seeking a highly skilled and dedicated Senior Technical Support Engineer to join our Executive Support Team. This role is pivotal in ensuring … seamless technology experiences for our executives, from onboarding to daily interactions with technology. The ideal candidate will take full accountability for the end-to-end technology support process, including proactive monitoring of endpoint analytics to prevent any potential impact. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. … for executives, ensuring a smooth and efficient integration with all necessary technology. This includes setting up devices, configuring software, and providing training on the use of technology tools. Technical Support: Provide comprehensive technical support for executives, addressing any issues that arise in their daily use of technology. This involves troubleshooting hardware and software problems, resolving network connectivity issues More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Advanced Support Engineer(Office Based)

Southampton, Hampshire, United Kingdom
Hybrid / WFH Options
NICE
Senior Advanced Support Engineer(Office Based) United Kingdom - Southampton At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity … the UK and US justice systems by facilitating digital evidence management and sharing in a cloud service. So, what's the role all about? We are looking for a Senior Advanced Support Engineer to work with an innovative product launching in an area new to cloud services. The primary focus will be providing expert insight and analysis … of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our products. How will you make an impact? Develop subject matter expertise in our core technologies More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Support Engineer - Bromley

Bromley, Kent, United Kingdom
Hybrid / WFH Options
RM Education
and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your … role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through … IT. Your key responsibilities: To be the customer face of RM, ensuring our customers receive great service. To assist the service desk with the delivery of the IT managed support service. Provide school-based users with technical assistance and report service issues in accordance with theservice desk policies. Experience Our ideal candidate would demonstrate the following behaviours. Excellent Customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Broadcast Support Engineer

Bracknell, England, United Kingdom
ICP Search
Senior Broadcast Engineer – Specialist Support Bracknell | Hybrid Are you passionate about broadcast technology and thrive on solving complex, high-impact technical problems? ICP Search is proud to be partnering with a cutting-edge broadcast technology company that’s at the forefront of IP and cloud transformation for some of the world’s most iconic broadcasters and streaming … powers live video delivery for tier-one names including global networks, sports platforms, and OTT providers. As they continue to expand their global footprint, they’re now seeking a Senior Broadcast Engineer – Specialist Support to join their highly regarded technical team. You’ll play a mission-critical role in supporting systems relied upon by industry giants—ensuring … uptime, troubleshooting complex workflows, and helping clients get the very best from cutting-edge broadcast infrastructure. What You’ll Do: Act as first responder for support activities via Helpdesk, Slack, Teams, and phone. Triage, investigate, replicate, and resolve complex technical issues for global broadcasters. Lead live investigations and collaborate directly with customers to ensure seamless operations. Maintain and manage More ❯
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Senior Support Engineer - Networking & WiFi

Whiteley, Hampshire, Holbury, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
clients in the UKs flexible workspace, co-working, hospitality, and commercial real estate industries. They've had huge success in the UK and are looking to expand their technical support capability. The senior support engineer plays a pivotal role in supporting key customers. You will be providing in depth 3rd line support on network and … get involved with project work and installs including the potential for overtime. Must have skills/experience: Experience working throughout various levels or IT helpdesks from 1st - 3rd line support Strong focus on networking Experience troubleshooting routers, switches, firewalls In-Depth understand of network infrastructure Experience with wired network technologies e.g. Cisco, HP/Aruba, Juniper, Fortinet Experience with … similar technology Experience in a systems integrator or similar IT company managing wireless network infrastructure Experience supporting clients across Europe Experience with infrastructure Wi-Fi design/installation/support Experience with installing networking equipment to a corporate environment To apply or hear more, please contact (url removed) or call (phone number removed) Please note all candidates must be More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum
Posted:
Senior Support Engineer
the South East
10th Percentile
£39,350
25th Percentile
£44,375
Median
£50,000
75th Percentile
£55,000