19 of 19 Permanent Service Design Jobs in the South East

Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working A leading utilities company working within Critical National Infrastructure (CNI), seek an experienced forward thinking and proactive Service Design & Transition Manager, to join … with the expanding project and programme portfolio, through large investment that will have a massive impact on the local community and environment. As the Service Design and Transition Manager you will be responsible for ensuring the effective design and seamless transition of new or changed services into ...

Responsibilities Discovery Planning and Leadership Plan and lead client technology discovery engagements. Define the objectives, scope, stakeholders, agenda and expected outputs for discovery sessions. Design and facilitate workshops involving business leaders, technology teams, operational stakeholders, security specialists, product teams and third-party suppliers. Establish a structured discovery approach appropriate … target-state architecture views. Develop context diagrams, ecosystem maps, application landscapes, integration maps and data-flow diagrams. Define high-level architecture principles and design considerations. Identify potential technology options and assess their relative advantages, risks and constraints. Develop transition architectures and phased transformation approaches. Ensure recommendations consider business, data ...

user needs, statutory obligations and delivery objectives. Analyse services, processes and ways of working to identify risks, inefficiencies and opportunities for improvement, supporting effective service design, organisational resilience and benefits realisation. Facilitate workshops, discovery sessions and design activities, bringing together colleagues, partners and stakeholders to build shared … adoption of consistent business analysis practices. What you’ll bring We’re looking for someone with: Essential Significant experience in business analysis, service design, process improvement or organisational transformation within complex environments. Strong experience leading discovery, requirements gathering, analysis and option appraisal, with the ability to produce clear ...

medium size businesses to work for, join us on our journey! Role Overview As Senior UX Designer, you'll join our growing Product and Design team, reporting directly to our UX Lead. You'll focus upon researching user needs and designing intuitive, engaging and compelling user experiences across … critical role in translating user research, customer insights and product requirements into practical, user-centered designs. By combining creativity with a strong understanding of design principles, usability and accessibility, you excel at delivering products that delight customers whilst supporting strategic goals. This is an exciting opportunity to contribute ...

high-profile UK Government programme. You'll play a key role in shaping digital products by ensuring user needs remain at the heart of service design and delivery. Due to the secure nature of this work and the fast turn around required, applicants must already have active … closely with Product Managers, Designers, Developers and Delivery Managers, you'll plan and deliver a range of qualitative and quantitative research activities across the service lifecycle. You'll identify user behaviours, pain points and opportunities, translating complex findings into clear, actionable insights that influence design decisions, product backlogs ...

traditional account management role, nor is it simply a sales position. The role sits at the intersection of strategy, innovation, technology, commercial development and service delivery, helping to turn our client into a scalable, data-enabled workplace solutions business. You will be both visionary and practical. You will … Work Scheme Free Staff Parking 25 days holiday Dress Down Fridays smart casual Staff Referral Scheme Eye care vouchers Pension contributions after 3 months service Life insurance Electric car salary sacrifice scheme Key responsibilities You will lead the development and commercial growth for our client as a distinct service ...

multi-team and multi-vendor environments. You will combine hands-on engineering expertise with strategic leadership, ensuring SRE practices are embedded across the full service lifecycle-from design through to production operations. As the SRE Technical Lead, you will: Define and implement SRE strategy, standards, and best practices … including SLAs, SLOs, and error budgets Embed reliability principles into platform and service design from the outset Lead key SRE practices such as reliability reviews, operational readiness, and toil reduction Drive automation across monitoring, incident response, and remediation Act as the technical escalation point for major incidents ...

you. We are particularly keen to speak with professionals in the following areas: Business Analysts with experience in cyber security, risk, or compliance frameworks. Service Designers who understand secure service design and user-centric, resilient systems. Security Architects SOC Analysts If you’re interested in working with ...

between Woking, Surrey office and home) Full Time £35,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps … organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help ...

winning digital, data and technology consultancy with more than 35 years of experience delivering impactful solutions across the UK public sector. We help organisations design and deliver services that improve outcomes for citizens and users. Our collaborative culture encourages learning, innovation and professional growth. Whether supporting digital transformation programmes … Working within multidisciplinary Agile teams, you'll translate research findings into actionable recommendations that improve products and services. You'll also champion user-centred design and help organisations embed research-led ways of working. Experience working within Government Digital Service (GDS) environments is highly desirable. Key Responsibilities User ...

functional activities, identify opportunities for enterprise-wide technology change, and provide leadership for the delivery of those change initiatives. Drive continuous improvement in portfolio, service and capacity management, keeping abreast of industry best practice, setting policy and standards, embedding efficient ways of working, and providing direction … leading structured quarterly planning cycles that bring clarity, alignment and accountability. Proven ability to lead and facilitate discussions with senior stakeholders, including Heads of Service, Digital Services leadership teams and executive audiences, confidently accepting challenge, providing constructive challenge in return, and bringing clarity to complex or constrained situations. Demonstrates ...

Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate and Senior) to help deliver innovative digital solutions to a number … home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 2yrs+ commercial experience in a Service Designer role Public Sector including GDS experience (Government Digital standards) Lived ...

practice. This is an ideal role for someone who enjoys solving complex process problems through clean code, automation, and modern engineering practices. Key Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

centric delivery. This is an ideal role for someone who enjoys solving complex process problems through clean code, automation, and modern engineering practices. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

centric delivery. This is an ideal role for someone who enjoys solving complex process problems through clean code, automation, and modern engineering practices. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

real difference - supporting hospital-level care where it matters most: at home.Join our innovative Hospital at Home team and be part of a service transforming how care is delivered across Surrey -- supporting patients to receive safe, high-quality acute care in the comfort of their own homes.As part … join an existing team of Rehab Practitioners covering Guildford and Waverley. Join our innovative Hospital at Home team and be part of a service transforming how care is delivered across Surrey -- supporting patients to receive safe, high-quality acute care in the comfort of their own homes. ...

Technical Lead, you will: Define and drive the SRE strategy, standards, SLAs, SLOs and error budgets. Embed reliability engineering principles into platform and service design. Lead the adoption of core SRE practices including reliability reviews, operational readiness and toil reduction. Drive automation across monitoring, incident response, recovery and remediation. … operability. Act as the senior technical escalation point for major incidents and high-risk releases. Lead blameless post-incident reviews and ensure measurable service improvements. Define and oversee observability, monitoring and capacity management practices. Ensure SRE approaches align with security, governance and compliance requirements. Mentor and coach senior engineers ...

unique opportunity to have first-hand exposure to the strategy of the company in key platform initiatives, especially in building scalable and secure-by-design systems and solutions. You also have opportunities to go through the whole lifecycle of platform, products and services, are encouraged to participate in each … Experience with Helmfile or similar declarative deployment tooling. Experience with multi-tenant architecture patterns, tenant isolation, per-customer resource boundaries and shared -vs- dedicated service design. Experience with identity providers and authentication flows, including OIDC, OAuth 2.0, or platforms such as Auth0. Knowledge in cyber security, including ...

senior GRC expert ready to step out of a corporate cost-center and run your own practice? A top-10 European Managed Service Provider (MSP) is hiring an entrepreneurial Head of GRC to take full strategic and commercial ownership of its fast-growing Compliance as a Service (CaaS … high-level client advisory and Virtual CISO (vCISO) delivery. Key Responsibilities Practice Growth: Scale and productize the CaaS roadmap, driving revenue, pricing strategies, and service design. vCISO Delivery: Act as the trusted boardroom advisor to mid-market clients across cyber security, risk, and resilience. Core Frameworks: Lead client assessments ...