IT Service Lead (18 Month FTC) Salary: £56,000 - £62,000 per Annum Location: Basingstoke or Wembley 2x a Week Overview My client is seeking a ServiceDesign Lead. This role would be responsible for ensuring that IT services, systems, and products are effectively transitioned from design into live operations. This role works closely with project … teams, operational teams, and business stakeholders to create service designs that are reliable, secure, maintainable, and aligned with organisational goals. Acting as the bridge between project delivery and ongoing operations, the role ensures new or updated services are fully operational from day one. Key Responsibilities Drive servicedesign activities across multiple initiatives, from initial impact assessment to … the development of ServiceDesign Packages and operational support models. Define and document operational requirements, including staffing, processes, technology, tooling, SLAs/OLAs, and reporting needs. Lead workshops with project teams, service owners, IT operations, and stakeholders to collaboratively develop the service support model. Ensure smooth handover to live/BAU teams with complete documentation, knowledge More ❯
IT Service Lead (18 Month FTC) Salary: £56,000 - £62,000 per Annum Location: Basingstoke or Wembley 2x a Week Overview My client is seeking a ServiceDesign Lead. This role would be responsible for ensuring that IT services, systems, and products are effectively transitioned from design into live operations. This role works closely with project … teams, operational teams, and business stakeholders to create service designs that are reliable, secure, maintainable, and aligned with organisational goals. Acting as the bridge between project delivery and ongoing operations, the role ensures new or updated services are fully operational from day one. Key Responsibilities Drive servicedesign activities across multiple initiatives, from initial impact assessment to … the development of ServiceDesign Packages and operational support models. Define and document operational requirements, including staffing, processes, technology, tooling, SLAs/OLAs, and reporting needs. Lead workshops with project teams, service owners, IT operations, and stakeholders to collaboratively develop the service support model. Ensure smooth handover to live/BAU teams with complete documentation, knowledge More ❯
our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: At Accenture we design new services that make a lasting impact by improving users' lives, making our country safer and enabling business to evolve. We are expanding the Experience Design team to … deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, ServiceDesign, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our … Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through servicedesign, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met. As a Experience More ❯
our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: At Accenture we design new services that make a lasting impact by improving users' lives, making our country safer and enabling business to evolve. We are expanding the Experience Design team to … deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, ServiceDesign, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our … Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through servicedesign, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met. As a Experience More ❯
london (city of london), south east england, united kingdom
Accenture
our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: At Accenture we design new services that make a lasting impact by improving users' lives, making our country safer and enabling business to evolve. We are expanding the Experience Design team to … deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, ServiceDesign, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our … Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through servicedesign, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met. As a Experience More ❯
Service Designer, Song Service CL9 - Consultant London, Manchester, Edinburgh Accelerate your career in a dynamic and innovative digital marketing agency that’s redefining how organizations in Song Service connect with stakeholders and deliver value. Join Accenture Song , a fast-growing division dedicated to crafting transformative digital experiences at scale. As part of Song Service, you’ll … Grow alongside our global network of talent, and help drive impactful change for some of the world’s most mission-driven institutions. We are seeking a talented and experienced Service Designer to join our Song Service team. As a Service Designer, you will play a crucial role in helping clients understand and improve their services by applying … human-centered design tools and principles. You will define and develop new services and the artefacts necessary to communicate, iterate and launch them, playing a key role making the complex simple, bringing together research, design, technology, business and organizational considerations across the end-to-end experience. As a team - Song Service: At Accenture Song Service, we More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Triad Group Plc
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary negotiable, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals More ❯
london, south east england, united kingdom Hybrid / WFH Options
Triad Group Plc
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary negotiable, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals More ❯
Simpson, Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Triad
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary upto £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals More ❯
london (city of london), south east england, united kingdom
London Office of Technology & Innovation (LOTI)
Join LOTI as a Service Designer Tackle London’s Biggest Challenges through ServiceDesign Job Title: Service Designer Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office of … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a Service Designer to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in researching … designing and developing new solutions, embedding good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and servicedesign to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver More ❯
Join LOTI as a Service Designer Tackle London’s Biggest Challenges through ServiceDesign Job Title: Service Designer Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office of … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a Service Designer to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in researching … designing and developing new solutions, embedding good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and servicedesign to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver More ❯
Join LOTI as a Service Designer Tackle London’s Biggest Challenges through ServiceDesign Job Title: Service Designer Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office of … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a Service Designer to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in researching … designing and developing new solutions, embedding good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and servicedesign to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver More ❯
have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: We design new services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve. We are expanding the team to deliver new digital … products and experiences for users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise ServiceDesign and 5 design disciplines, being User Research, ServiceDesign, Interaction Design, Design Systems and Design Thinking. As a Business Analyst: You will play an important role in bridging the … gap between all business stakeholders, both internal and external, including Sales, Project Management, Technical Architecture, Development, QA Testing, and service support colleagues. You will take ownership to understand the change needs of our clients, investigate business problems and opportunities, and facilitate the delivery of appropriate changes through the application of business analysis techniques and documentation. For this role you More ❯
london (city of london), south east england, united kingdom
Accenture
have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: We design new services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve. We are expanding the team to deliver new digital … products and experiences for users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise ServiceDesign and 5 design disciplines, being User Research, ServiceDesign, Interaction Design, Design Systems and Design Thinking. As a Business Analyst: You will play an important role in bridging the … gap between all business stakeholders, both internal and external, including Sales, Project Management, Technical Architecture, Development, QA Testing, and service support colleagues. You will take ownership to understand the change needs of our clients, investigate business problems and opportunities, and facilitate the delivery of appropriate changes through the application of business analysis techniques and documentation. For this role you More ❯
have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: We design new services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve. We are expanding the team to deliver new digital … products and experiences for users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise ServiceDesign and 5 design disciplines, being User Research, ServiceDesign, Interaction Design, Design Systems and Design Thinking. As a Business Analyst: You will play an important role in bridging the … gap between all business stakeholders, both internal and external, including Sales, Project Management, Technical Architecture, Development, QA Testing, and service support colleagues. You will take ownership to understand the change needs of our clients, investigate business problems and opportunities, and facilitate the delivery of appropriate changes through the application of business analysis techniques and documentation. For this role you More ❯
IT ServiceDesign Lead Basingstoke – Hybrid 18 Month Fixed Term Contract - £56,000 - £62,000 We’re looking for an IT ServiceDesign Lead to join a forward-thinking organisation focused on delivering digital and technology services. You’ll play a key part in ensuring that new IT systems and services are designed and transitioned smoothly … operations teams, helping shape how new solutions are delivered, supported, and maintained across the business. This is a great opportunity for someone who enjoys combining technical understanding with process design and stakeholder collaboration. You’ll need to have experience with the following: IT servicedesign, transition, or architecture within a technology or digital environment Strong understanding of More ❯
IT ServiceDesign Lead Basingstoke – Hybrid 18 Month Fixed Term Contract - £56,000 - £62,000 We’re looking for an IT ServiceDesign Lead to join a forward-thinking organisation focused on delivering digital and technology services. You’ll play a key part in ensuring that new IT systems and services are designed and transitioned smoothly … operations teams, helping shape how new solutions are delivered, supported, and maintained across the business. This is a great opportunity for someone who enjoys combining technical understanding with process design and stakeholder collaboration. You’ll need to have experience with the following: IT servicedesign, transition, or architecture within a technology or digital environment Strong understanding of More ❯
+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across … be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic ServiceDesign, can present easily to staff and simplify servicedesign into plain English Working within a tight-knit internal agency model, you’ll collaborate closely with … product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them into strategic, scalable designMore ❯
london (city of london), south east england, united kingdom
Tomorrow Recruitment Ltd | B Corp™
+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across … be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic ServiceDesign, can present easily to staff and simplify servicedesign into plain English Working within a tight-knit internal agency model, you’ll collaborate closely with … product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them into strategic, scalable designMore ❯
+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across … be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic ServiceDesign, can present easily to staff and simplify servicedesign into plain English Working within a tight-knit internal agency model, you’ll collaborate closely with … product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them into strategic, scalable designMore ❯
ServiceDesign Manager, Song Service CL7 - Manager London, Manchester, Edinburgh Accelerate your career in a dynamic and innovative digital marketing agency that’s redefining how organizations in Song Service connect with stakeholders and deliver value. Join Accenture Song , a fast-growing division dedicated to crafting transformative digital experiences at scale. As part of Song Service … cutting-edge technology. Grow alongside our global network of talent, and help drive impactful change for some of the world’s most mission-driven institutions. As a team - Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Service team, you will: Be at the forefront of the industry to create, own More ❯
london, south east england, united kingdom Hybrid / WFH Options
Your Next Hire
Head of Product Design Salary: £130k Location: London hybrid (2–3 days/week) Team Size: 2 Senior Product Designers The Brief: We’re building the future of home energy from solar panels and EVs to batteries and AI-powered optimisation for millions of consumers. This is a chance to lead design for a product suite that empowers … beautifully simple consumer app to tools and APIs for energy providers all with the goal of making home electrification effortless. You’re inheriting a market leading product with strong design legacy and the freedom to evolve it. What we're hiring for: Design Leader with strong IC craft > Hands on leader driving; strategy, product design, servicedesign and user research skills Someone who can simplify complexity > We operate in a highly complex domain , lots of data and tricky edge cases. The challenge is to make products feel simple and intuitive for both consumers and business users with an emphasis on inclusive design Product-minded and outcome-focused > Someone who challenges briefs and works More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Your Next Hire
Head of Product Design Salary: £130k Location: London hybrid (2–3 days/week) Team Size: 2 Senior Product Designers The Brief: We’re building the future of home energy from solar panels and EVs to batteries and AI-powered optimisation for millions of consumers. This is a chance to lead design for a product suite that empowers … beautifully simple consumer app to tools and APIs for energy providers all with the goal of making home electrification effortless. You’re inheriting a market leading product with strong design legacy and the freedom to evolve it. What we're hiring for: Design Leader with strong IC craft > Hands on leader driving; strategy, product design, servicedesign and user research skills Someone who can simplify complexity > We operate in a highly complex domain , lots of data and tricky edge cases. The challenge is to make products feel simple and intuitive for both consumers and business users with an emphasis on inclusive design Product-minded and outcome-focused > Someone who challenges briefs and works More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Your Next Hire
Head of Product Design Salary: £130k Location: London hybrid (2–3 days/week) Team Size: 2 Senior Product Designers The Brief: We’re building the future of home energy from solar panels and EVs to batteries and AI-powered optimisation for millions of consumers. This is a chance to lead design for a product suite that empowers … beautifully simple consumer app to tools and APIs for energy providers all with the goal of making home electrification effortless. You’re inheriting a market leading product with strong design legacy and the freedom to evolve it. What we're hiring for: Design Leader with strong IC craft > Hands on leader driving; strategy, product design, servicedesign and user research skills Someone who can simplify complexity > We operate in a highly complex domain , lots of data and tricky edge cases. The challenge is to make products feel simple and intuitive for both consumers and business users with an emphasis on inclusive design Product-minded and outcome-focused > Someone who challenges briefs and works More ❯
about creating intuitive and impactful products that help law firms unlock powerful insights, benchmark competitors, and discover new opportunities. In this position, you will take full ownership of the design process, from research and concept development to prototyping and final delivery. Your work will shape new product propositions and drive continuous improvements in user experience. You will be part … working closely with product managers, engineers, analysts, and legal market experts to turn complex data into accessible and valuable tools. You will report directly to the Director of Product Design and join a growing team of designers who are committed to innovation and excellence across all of our digital products. Main Duties and Responsibilities You will take on leading … when creating legal firm business and marketing strategies. You have autonomy to shape product for customers and users aiming at desirability, and support internal team in their transformation of service delivery. You will be responsible for the end-to-end servicedesign, UX, UI and prototyping for any product delivered through the product team, ensuring seamless and More ❯