London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs … to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
Senior ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Senior ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK … will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Senior ServiceDesigner roles:- 3yrs+ commercial experience in a ServiceDesigner role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the Senior ServiceDesigner roles on offer is up to £70,000 dependent on experience + bonus and excellent benefits package, fantastic training and proper career development plans. Senior ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Project People
ServiceDesigner – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations ServiceDesigner to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance … meeting key readiness, service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and … compliance standards. Align with the company’s operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Project People
ServiceDesigner – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations ServiceDesigner to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance … meeting key readiness, service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and … compliance standards. Align with the company’s operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi More ❯
london, south east england, united kingdom Hybrid / WFH Options
Pulse Recruit
Role: ServiceDesigner – Transforming the Future of Out-of-Home Delivery 📍 Location: London Hybrid – 4 days per week in the office 💷 Salary: £70,000-£90,000 DOE + fantastic benefits 🕓 Start: ASAP 💬 “What if you could help redesign how an entire nation interacts with parcels?” That’s the challenge on the table. Our client is building something big … a next-generation out-of-home delivery experience connecting lockers, shops, and collection points into one seamless network, and right at the heart of it is Service Design . We’re looking for a ServiceDesigner who can see the whole picture, not just digital journeys, but the real-world complexities where customers, technology, and operations all … You’ll be: 🗺️ Creating end-to-end journey maps that bridge customers and operational teams 🤝 Partnering with product managers and field teams to bring consistency across every touchpoint 📲 Designing service patterns that work across devices, networks, and real-world locations 🔧 Blending creativity with practicality making services that actually work for millions This is a priority role within a large More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Pulse Recruit
Role: ServiceDesigner – Transforming the Future of Out-of-Home Delivery 📍 Location: London Hybrid – 4 days per week in the office 💷 Salary: £70,000-£90,000 DOE + fantastic benefits 🕓 Start: ASAP 💬 “What if you could help redesign how an entire nation interacts with parcels?” That’s the challenge on the table. Our client is building something big … a next-generation out-of-home delivery experience connecting lockers, shops, and collection points into one seamless network, and right at the heart of it is Service Design . We’re looking for a ServiceDesigner who can see the whole picture, not just digital journeys, but the real-world complexities where customers, technology, and operations all … You’ll be: 🗺️ Creating end-to-end journey maps that bridge customers and operational teams 🤝 Partnering with product managers and field teams to bring consistency across every touchpoint 📲 Designing service patterns that work across devices, networks, and real-world locations 🔧 Blending creativity with practicality making services that actually work for millions This is a priority role within a large More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Pulse Recruit
Role: ServiceDesigner – Transforming the Future of Out-of-Home Delivery 📍 Location: London Hybrid – 4 days per week in the office 💷 Salary: £70,000-£90,000 DOE + fantastic benefits 🕓 Start: ASAP 💬 “What if you could help redesign how an entire nation interacts with parcels?” That’s the challenge on the table. Our client is building something big … a next-generation out-of-home delivery experience connecting lockers, shops, and collection points into one seamless network, and right at the heart of it is Service Design . We’re looking for a ServiceDesigner who can see the whole picture, not just digital journeys, but the real-world complexities where customers, technology, and operations all … You’ll be: 🗺️ Creating end-to-end journey maps that bridge customers and operational teams 🤝 Partnering with product managers and field teams to bring consistency across every touchpoint 📲 Designing service patterns that work across devices, networks, and real-world locations 🔧 Blending creativity with practicality making services that actually work for millions This is a priority role within a large More ❯
+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior ServiceDesigner to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across … collections, and customer growth initiatives. You must be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic Service Design, can present easily to staff and simplify service design into plain English Working within a tight-knit internal agency … model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them More ❯
+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior ServiceDesigner to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across … collections, and customer growth initiatives. You must be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic Service Design, can present easily to staff and simplify service design into plain English Working within a tight-knit internal agency … model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them More ❯
london (city of london), south east england, united kingdom
Tomorrow Recruitment Ltd | B Corp™
+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior ServiceDesigner to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across … collections, and customer growth initiatives. You must be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic Service Design, can present easily to staff and simplify service design into plain English Working within a tight-knit internal agency … model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
F5
ServiceDesigner (SC Eligible) Salary: £50-70K + BenefitsLocation: Manchester, London or Glasgow (hybrid - 1 day per week onsite) Join a leading digital transformation consultancy that blends strategy, creativity, and technology to deliver meaningful change. You'll be part of a passionate and collaborative community of experts designing inclusive, user-centred digital services that make a real … impact. What You'll Do Lead and contribute across the full service design process - from ideation and discovery through to prototyping, testing, and delivery. Champion user-centred and inclusive design practices, ensuring accessibility and usability are embedded throughout. Work collaboratively in agile, multidisciplinary teams alongside researchers, designers, product owners, and developers. Create service design artefacts such as user … journeys, blueprints, personas, and service concepts that communicate complex ideas clearly. Facilitate workshops, design sprints and co-creation sessions with clients and users to shape and refine service experiences. Identify opportunities for innovation and continuous improvement within existing services. Contribute to internal initiatives, thought leadership, and knowledge sharing across the design community. What You'll Bring Proven experience More ❯