NIST, and CIS frameworks Understanding of network traffic flows and vulnerability management Exposure to ethical hacking and penetration testing Knowledge of ITIL disciplines (Incident, Problem, Change Management) Experience with ServiceNow Security Suite Cloud experience (AWS and/or Azure) Excellent communication, presentation, and analytical skills Ability to work independently and participate in 24/7 on-call rotation Qualifications More ❯
london, south east england, united kingdom Hybrid / WFH Options
Version 1
leadership in IT service management or transformation programmes. Experience with XLAs, VLAs, DEM tools (e.g. Riverbed), and service improvement frameworks. Strong stakeholder management and governance experience. Familiarity with ITIL4, ServiceNow, and modern workplace technologies. Excellent communication and strategic planning skills. Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Version 1
leadership in IT service management or transformation programmes. Experience with XLAs, VLAs, DEM tools (e.g. Riverbed), and service improvement frameworks. Strong stakeholder management and governance experience. Familiarity with ITIL4, ServiceNow, and modern workplace technologies. Excellent communication and strategic planning skills. Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands More ❯
like sales order processing, inventory control, warehouse management, and EDI within an ERP context. Familiarity with ITIL principles for service delivery and experience using ticketing systems (e.g., Halo, Zendesk, ServiceNow). More ❯
Windows OS (10/11) and the Microsoft 365 Suite. Troubleshooting skills across hardware, software, networking, and cloud. Experience administering Windows, Linux, and macOS. Familiarity with ticketing systems (JIRA, ServiceNow) and ITSM/ITIL practices. Knowledge of monitoring tools (Nagios, Zabbix, Prometheus). Experience with Active Directory, Group Policy, LDAP, SCCM, Intune. Strong knowledge of VLANs, Firewalls, Fortinet, V-Center More ❯
drivers and the impact of change/release across a complex IT estate. Applying ITIL service management principles, particularly around change and release. Working knowledge of service management tooling (ServiceNow is desirable, but not essential if you're willing to upskill). Skills & Qualifications ITIL v3 or v4 Foundation (essential). Strong communication and influencing skills, with proven ability to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Morela
building integrations and automation using APIs, Python, Node.js, Go, or scripting Familiarity with AIOps platforms (BigPanda, Moogsoft, etc.) Knowledge of ITSM/incident management processes and tools (Halo ITSM, ServiceNow, Jira Service Management) Cloud experience ( AWS, Azure, GCP ) and deploying observability tools in cloud-native environments Understanding of OpenTelemetry and modern observability standards Strong problem-solving skills and ability to More ❯
Desirable Knowledge, Skills and Experience Oracle certifications in relevant modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in More ❯
managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. ITIL Intermediate/Practitioner certification or equivalent. Experience with ISO 27001 or other compliance frameworks. Background in integrating AI More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
/KPIs Experience in reporting and analysing data to see trends Experience of asset and configuration management. Experience of availability and capacity management. Knowledge of Atlassian toolchains Knowledge of ServiceNow is an advantage Experience with log analytical systems is an advantage Experience of working with Agile and Scaled Agile deliveries What we do for you: At Leidos we are PASSIONATE More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Randstad Technologies
Ability to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps, RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS Randstad Technologies Ltd is a leading specialist recruitment business for the More ❯
managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. Desirable: ITIL Intermediate/Practitioner certification or equivalent. Experience with ISO 27001 or other compliance frameworks. Background in integrating More ❯
london, south east england, united kingdom Hybrid / WFH Options
Tilray Brands, Inc
highly motivated and independent Business Analyst/ERP-Administrator (m/w/d) to join our IT team. This role is pivotal in maintaining the health of our ServiceNow platform, supporting daily operations, driving the platform’s strategic roadmap, and maximizing the platform’s capabilities particularly in service analytics and work efficiency/automation. The ideal candidate will be More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Tilray Brands, Inc
highly motivated and independent Business Analyst/ERP-Administrator (m/w/d) to join our IT team. This role is pivotal in maintaining the health of our ServiceNow platform, supporting daily operations, driving the platform’s strategic roadmap, and maximizing the platform’s capabilities particularly in service analytics and work efficiency/automation. The ideal candidate will be More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Tilray Brands, Inc
highly motivated and independent Business Analyst/ERP-Administrator (m/w/d) to join our IT team. This role is pivotal in maintaining the health of our ServiceNow platform, supporting daily operations, driving the platform’s strategic roadmap, and maximizing the platform’s capabilities particularly in service analytics and work efficiency/automation. The ideal candidate will be More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
enterprise application support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Apache Associates
collaboratively. Desirable Skills Familiarity with IIS , APIs , or cloud-hosted web applications . Understanding of software development or testing processes. Experience with ticketing or service management tools (e.g., Jira, ServiceNow). Why Join? Opportunity to work on a mission-critical application that makes a real impact. A culture that values quality, curiosity, and continuous learning . Supportive environment where your More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Morela
Experience: 5+ years in IT Operations, consulting, or related technical roles Hands-on experience with observability platforms : Dynatrace, AppDynamics, Datadog Experience with AIOps/ITSM tools : BigPanda, Splunk ITSM, ServiceNow, or equivalent Expertise in Event Management and OpenTelemetry Strong knowledge of ITSM/ITIL frameworks and Enterprise Architecture principles Proven experience delivering solutions to large enterprise clients Ability to bridge More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Apache Associates
collaboratively. Desirable Skills Familiarity with IIS , APIs , or cloud-hosted web applications . Understanding of software development or testing processes. Experience with ticketing or service management tools (e.g., Jira, ServiceNow). Why Join? Opportunity to work on a mission-critical application that makes a real impact. A culture that values quality, curiosity, and continuous learning . Supportive environment where your More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
likes of M365 applications and Azure IaaS. Ideally we need a good all rounder with several years experience. Read on for more details... Key Responsibilities: Incident Management: Respond to ServiceNow tickets and resolve incidents. Administration and Monitoring: Administer and monitor various systems including Windows Server, Azure, Entra ID, Intune, VMWare, VXRail, Cato Platform, Rubrik, Commvault, Juniper Mist, and APC. Daily More ❯
commitment to data confidentiality. Ability to manage multiple projects in a dynamic environment. Proficiency in Microsoft Suite and familiarity with project and service management tools (e.g., Trello, Smartsheet, JIRA, ServiceNow). A proactive team player who is willing to go the extra mile. Embody the company's core values in all aspects of work. Notions of Spanish, Portuguese or French More ❯
london (city of london), south east england, united kingdom
CHANEL
commitment to data confidentiality. Ability to manage multiple projects in a dynamic environment. Proficiency in Microsoft Suite and familiarity with project and service management tools (e.g., Trello, Smartsheet, JIRA, ServiceNow). A proactive team player who is willing to go the extra mile. Embody the company's core values in all aspects of work. Notions of Spanish, Portuguese or French More ❯
commitment to data confidentiality. Ability to manage multiple projects in a dynamic environment. Proficiency in Microsoft Suite and familiarity with project and service management tools (e.g., Trello, Smartsheet, JIRA, ServiceNow). A proactive team player who is willing to go the extra mile. Embody the company's core values in all aspects of work. Notions of Spanish, Portuguese or French More ❯
goals. Key skills & Responsibilities Proven experience in a similar role within the London Insurance Market Strong understanding of cloud-based applications and insurance platforms Familiarity with SQL, Azure DevOps, ServiceNow, and ITIL frameworks Experience managing hybrid teams and working with offshore partners Excellent stakeholder engagement and communication skills If this role sounds of interest and you would like to know More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ryder Reid Legal Ltd
support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications More ❯