10 of 10 Permanent Software Support Engineer Jobs in the South East

Software Support Engineer Cowes, Isle of Wight (Office-based) Approx £46k + bonus + healthcare + pension + 25 days holiday Permanent | 37 hours per week Are you a tech-savvy problem solver with a background in software and systems engineering? If you're motivated by delivering exceptional customer service and want to play a key … role in supporting advanced software solutions used worldwide, this is the opportunity you've been waiting for. In this crucial role, you'll provide high-quality support to end-users and engineers as they deploy, operate, and get the most from mission-critical software. You'll proactively troubleshoot, deliver training, and ensure software systems are healthy, efficient … and secure. Key Responsibilities Provide expert support, troubleshooting and guidance for end-users and engineers (remotely, by phone, or onsite) Reproduce, diagnose, and resolve software/system issues quickly and accurately Plan and implement system health and preventative maintenance measures Create and deliver engaging training courses for users and engineers Develop and update best practice guides, FAQs, and More ❯

Customer Software Support Engineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information … technology applications. Location: Lewes, East Sussex Salary: £38k Hours: Monday to Friday, full-time (office-based) The Role You ll work within a small, specialist team providing software and database support to customers using in-house developed platforms. Responsibilities include assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and … ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and media content. Manage technical queries and tickets using an internal system. Collaborate with engineering, sales, and technical More ❯

Customer Software Support Engineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information … technology applications. Location: Lewes, East Sussex Salary: £38k Hours: Monday to Friday, full-time (office-based) The Role You’ll work within a small, specialist team providing software and database support to customers using in-house developed platforms. Responsibilities include assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and … ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and media content. Manage technical queries and tickets using an internal system. Collaborate with engineering, sales, and technical More ❯

Senior Software Support Engineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS … cloud environments and Linux-based systems. You will be working with an exciting SaaS platform as part of a talented team of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software Support Engineer to make our client … You’ll lead improvements across our entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own More ❯

Senior Software Support Engineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS … cloud environments and Linux-based systems. You will be working with an exciting SaaS platform as part of a talented team of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software Support Engineer to make our client … You’ll lead improvements across our entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own More ❯

Senior Software Support Engineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS … cloud environments and Linux-based systems. You will be working with an exciting SaaS platform as part of a talented team of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software Support Engineer to make our client … You’ll lead improvements across our entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own More ❯

About the role We are partnering with a well-established and growing company in Buckinghamshire. They are looking for a talented IT Support & Software Engineer to join their team. This is a hands-on role where you will work across IT support, software development, and system integration projects. Responsibilities General IT Support: - Set up … Windows PCs/laptops and install software for employees. - Provide training on company-wide software systems. - Liaise with external IT support for troubleshooting. - Maintain and upgrade company servers. - Set up NUCs and install software for customers. Internal Software (EMS): - Ongoing development and improvements. - Build and develop reports for departments. - Perform mass changes to system data … with optional family cover. - Life assurance: 3x annual salary after one years service. - Holiday leave: 25 days plus bank holidays, increasing with service. - Sick leave & other statutory leave: - Wellbeing support: - Mobile devices & office refreshments: - Referral scheme: - Eye care vouchers & training: If you feel like you have the above experiance to this position please apply with a copy of your More ❯

The Role We’re looking for a curious and ambitious engineer to join Synetec as an AI Support Engineer . This is not your typical support role. You’ll combine hands-on software engineering with cutting-edge AI tools to deliver real impact for our clients. In this role, you’ll: Solve complex client challenges … speed up responses, and enhance user experiences. If you enjoy problem-solving, thrive in a fast-moving environment, and want to build AI expertise while shaping the future of support engineering, we’d love to hear from you. Responsibilities Deliver fast, high-quality technical support to clients via email, phone, or chat, following Support Desk protocols and … and fix bugs, improving product reliability and user satisfaction. Contribute to feature development using C#, Angular, and SQL, enhancing product performance and functionality. Leverage AI-powered tools to streamline support, automate repetitive tasks, and boost team efficiency. Create clear, reusable documentation for processes, common solutions, and product updates, enabling faster resolution and knowledge sharing. Build and maintain internal tools More ❯

The Role We’re looking for a curious and ambitious engineer to join Synetec as an AI Support Engineer . This is not your typical support role. You’ll combine hands-on software engineering with cutting-edge AI tools to deliver real impact for our clients. In this role, you’ll: Solve complex client challenges … speed up responses, and enhance user experiences. If you enjoy problem-solving, thrive in a fast-moving environment, and want to build AI expertise while shaping the future of support engineering, we’d love to hear from you. Responsibilities Deliver fast, high-quality technical support to clients via email, phone, or chat, following Support Desk protocols and … and fix bugs, improving product reliability and user satisfaction. Contribute to feature development using C#, Angular, and SQL, enhancing product performance and functionality. Leverage AI-powered tools to streamline support, automate repetitive tasks, and boost team efficiency. Create clear, reusable documentation for processes, common solutions, and product updates, enabling faster resolution and knowledge sharing. Build and maintain internal tools More ❯

The Role We’re looking for a curious and ambitious engineer to join Synetec as an AI Support Engineer . This is not your typical support role. You’ll combine hands-on software engineering with cutting-edge AI tools to deliver real impact for our clients. In this role, you’ll: Solve complex client challenges … speed up responses, and enhance user experiences. If you enjoy problem-solving, thrive in a fast-moving environment, and want to build AI expertise while shaping the future of support engineering, we’d love to hear from you. Responsibilities Deliver fast, high-quality technical support to clients via email, phone, or chat, following Support Desk protocols and … and fix bugs, improving product reliability and user satisfaction. Contribute to feature development using C#, Angular, and SQL, enhancing product performance and functionality. Leverage AI-powered tools to streamline support, automate repetitive tasks, and boost team efficiency. Create clear, reusable documentation for processes, common solutions, and product updates, enabling faster resolution and knowledge sharing. Build and maintain internal tools More ❯