IT SupportTechnician Purpose The role of IT SupportTechnician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT SupportTechnician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise … own and resolve all IT support and service requests. The IT SupportTechnician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities … Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote More ❯
IT Technician 📍 Reading 💰 Up to £30,000 We’re working with a leading media provider that’s expanding their internal IT team. They’re now looking for a hands-on IT Technician to support day-to-day technical operations, internal users, and project-based work from their Reading office. This is a great opportunity to join a … where you'll play a key role in supporting internal infrastructure, troubleshooting issues, and keeping systems running smoothly. 🔧 What You’ll Be Doing Providing 1st and 2nd line IT support to internal users (remote and on-site) Troubleshooting hardware, software, and connectivity issues Supporting project teams with setup and configuration of internal systems Maintaining documentation and asset management Liaising … annual leave plus bank holidays Private dental insurance Life insurance Ongoing training and development opportunities Friendly, supportive team environment in a growing company If you're a proactive IT Technician looking for a varied role in a collaborative setting, this could be the perfect next step for you. Apply now to find out more. More ❯
Senior Infrastructure Engineer/Network SupportTechnician with proven experience at senior level, technical troubleshooting experience and IT project implementation skills within the area of Microsoft and Networking technologies required to join a well-established organisation based in Reading, Berkshire. SALARY: £42,800 - £50,138 per annum + Excellent Benefits BENEFITS: 26 Days Holiday plus Bank Holidays. Includes … TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Senior Infrastructure Engineer/Network SupportTechnician with proven experience at senior level, technical troubleshooting experience and IT project implementation skills within the area of Microsoft and Networking technologies. As the Senior Infrastructure Engineer …/Network SupportTechnician you work within the IS Service Delivery team and youll be instrumental in keeping the organisation connected and resilient. Youll support, maintain and enhance the core infrastructure across physical and cloud environmentsmanaging everything from servers and networks to storage and endpoint solutions. Working as the Senior Infrastructure Engineer/Network SupportTechnicianMore ❯
2nd/3rd Line Support Engineer – IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 – £36,000 per annum + up to 10% matched pension contribution Essential: Licence: Full Clean UK Driving Licence required MSP experience is essential — candidates without prior experience working … within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd/3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a customer-focused, multi-client environment. You’ll provide enterprise … level technical support to a diverse client base, supporting the smooth operation of computer systems, software, and hardware. This is a hands-on role suited to someone with strong problem-solving skills, excellent communication abilities, and a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd/3rd line). More ❯
IT SupportTechnician Onsite position Are you a proactive, hands-on IT professional with a passion for problem-solving and supporting users in a fast-paced environment? We're looking for an IT SupportTechnician to join our client in Gillingham, Kent . This office-based role is ideal for someone who combines technical expertise with … resolving critical problems to minimise disruption to the business Supporting a range of hardware, software, and telecoms systems Coordinating with third-party providers, including fault logging and onsite engineer support Maintaining hardware installations and managing device setups and moves Keeping an eye on IT security risks and escalating potential threats Contributing to special IT projects and ad-hoc duties … Logical thinking, problem-solving ability, and sound decision-making under pressure Strong documentation, communication, and organisational skills What You'll Bring: 2-3 years' experience in a similar IT support role A positive, "can-do" attitude and willingness to pitch in across multiple areas Confidence working independently and as part of a team GCSEs (or equivalent) including Maths and More ❯
We have an exciting opportunity for a 1st Line IT SupportTechnician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT SupportTechnician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process … Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT SupportTechnician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able More ❯
Second Line Technician needed to cover one of our clients Schools in the Reigate area. Salary: Up to £32,000 Benefits:25 days holiday, company pension scheme, sage benefits Disclaimer: Applicant must have the right to work in the UK, no sponsorship available. We are a leading managed service provider in the Education Sector, and are looking for a … Second Line IT Support Engineer to be based at one of our client sites. If you are looking for a Company where you can make a real impact and be part of something exciting, then we encourage you to join our team. Your responsibilities will include: Provide Specialist IT support that ensures the site establishes and maintains high … or T-Level in a relevant subject. Industry qualification within the IT sector - Microsoft, Cisco, Aruba, Apple is preferred. 2-3 years experience in an IT Helpdesk or IT Support environment. Solid understanding of wired and wireless networks and devices. Ability to work independently and as part of a team under pressure. Experience in the education sector is desirable More ❯
New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello
THIRD LINE PRODUCT SUPPORTTECHNICIAN ️Hours: 35 hours per week Shift pattern: Monday to Friday 09:00-17:00 and on call rota. Salary: up to £37,000 pa dependant on experience Location: New Milton, Hampshire, UK This role is a UK based role and any hybrid/remote work must also be within the UK. Start Date … to work incentive Pension Scheme, up to 4% Company matched Free on-site parking ABOUT YOU We are seeking a highly skilled and proactive Third Line IT Service Desk Technician to join our dynamic IT team. This role is pivotal in ensuring the seamless operation of our IT infrastructure by resolving complex technical issues escalated from first- and second … learning and professional development, is key to success in this position. Essential Skills & Experience Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. At least 3-5 years of hands-on experience working with SIP-based communication systems Strong knowledge of Linux and Windows More ❯
Portsmouth, England, United Kingdom Hybrid / WFH Options
Appello
THIRD LINE PRODUCT SUPPORTTECHNICIAN ️Hours: 35 hours per week Shift pattern: Monday to Friday 09:00-17:00 and on call rota. Salary: up to £37,000 pa dependant on experience Location: New Milton, Hampshire, UK This role is a UK based role and any hybrid/remote work must also be within the UK. Start Date … to work incentive Pension Scheme, up to 4% Company matched Free on-site parking ABOUT YOU We are seeking a highly skilled and proactive Third Line IT Service Desk Technician to join our dynamic IT team. This role is pivotal in ensuring the seamless operation of our IT infrastructure by resolving complex technical issues escalated from first- and second … learning and professional development, is key to success in this position. Essential Skills & Experience Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. At least 3-5 years of hands-on experience working with SIP-based communication systems Strong knowledge of Linux and Windows More ❯
1st/2nd Line SupportTechnician – London A 1st and 2nd Line SupportTechnician is required by an Insurance business in London to support their users in a fully cloud-based environment. We are looking for a customer service-driven person with a good attitude to join the team supporting users at all levels across … days per week in their London office. Technology includes: Azure O365 Active Directory INTune SQL Your role will include: Laptop builds Creating users Onboarding/offboarding General IT support – 1st line and 2nd line Exchange & email configuration Incredibly important is your ability to communicate with users at all levels, to understand their problems and empathise as well as fixing … them. This is a people-based role for a technically proficient professional. This is an excellent opportunity for someone with 1st and/or 2nd line support experience to work for a supportive organisation in a small team where you will learn fast. It is also an opportunity to get experience within financial services/insurance. Sound like a More ❯
Thatcham, West Berkshire, Berkshire, United Kingdom
Latcom plc
IT SupportTechnician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoring please do NOT send in your application. … for the smooth running of all of desktops; laptops; tablets; smart devices; Operating Systems and applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation to troubleshoot and resolve issues as required. Create and maintain standard operating procedures, developing new procedures as required … and ensure adherence. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typically at least 2 years of technical delivery and support experience, in roles that require involvement and understanding More ❯
IT SupportTechnician, Permanent, Salary up £35,000 A large, growing, private sector organisation, based in Guildford, are looking to recruit an IT SupportTechnician to support the on-prem services and get involved in hardware/software support. This is a permanent role with a requirement to be in the office 5 days a … week in Guildford.Must hold a valid UK driver's license. The RoleAs an IT SupportTechnician, you will be working closely with the IT and wider teams across the organisation to support on 1st and 2nd Line support. You will be getting involved in varied projects across IT including involvement in new upgrades, virtualisation software being replaced … for the organisations use.A hands-on role, handling equipment and providing solution to IT issues. You will also assist in ensuring IT Systems and procedures are documented.Overall, the IT SupportTechnician requires an individual with a 'get stuck in' attitude, prior experience within a service desk or technician environment, and a friendly personality to join a great More ❯
IT SupportTechnician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoringplease do NOT send in your application. This … Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation totroubleshootand resolveissuesasrequired. Create and maintain standard operating procedures, developing new procedures as required and ensure adherence. Provide support … related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typicallyat least 2yearsof technical delivery and support experience, inroles that requireinvolvement and understanding ofITIL based service delivery. Knowledge of: Windows desktop administration; Microsoft Office suite; LAN/ More ❯
East Grinstead, England, United Kingdom Hybrid / WFH Options
DigiTech Resourcing
Application SupportTechnician Location: East Grinstead (Hybrid Working Possible) Are you passionate about tech and problem solving? Looking to kickstart your IT career in a company that supports global clients and offers real growth potential? Join as a Junior Application SupportTechnician , where you'll play a key role in ensuring a high level of service … for worldwide customer base. About the Role In this entry-level yet impactful role, you’ll be the first line of support for developed applications, managing internal and external queries. You’ll troubleshoot technical issues, manage application deployments, and ensure customer satisfaction through clear communication and efficient resolution. Key Responsibilities Provide 1st line application support for internal teams … and external clients globally Troubleshoot issues, recommend solutions or workarounds, and document fixes Support customer onboarding, rollouts, and implementation tasks Maintain accurate customer records and call logs in the database Collaborate with cross-functional teams to deliver timely resolutions Assist with upgrades, server builds, and product customisations Contribute to and update internal documentation and processes Support compliance with More ❯
IT SupportTechnician, permanent, full time position, fully office based Monday to Friday in central Staplehurst. Were continuing to grow and need a qualified and tech savvy, IT SupportTechnician with Active Directory, Office 365 and helpdesk support experience to join our friendly team. There is travel within the UK, so youll need a full … all IT issues & requests and as part of this, youll travel to our sites to implement new technology and resolve issues. Its a brilliant opportunity for an experienced IT SupportTechnician who really loves their tech, and is looking for that next step in their career. Were a genuinely friendly firm and we all enjoy being part of … a supportive team. Its essential you have previous experience as a IT SupportTechnician and good knowledge of a range of different IT systems and software programs and good people skills as well as a love of all thing tech! Responsibilities for IT SupportTechnician Provide IT Support on the helpdesk by both phone and More ❯
On site 5 days a week - MUST drive and own a car - ITIL Foundation or CompTIA certs**** £30-34,000 Desktop SupportTechnician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation or CompTIA, Drive and own a vehicle, Onsite 5 days a week. A financial services firm are seeking a reliable and skilled 2nd … line IT Support Engineer. They require ITIL foundation cert, or CompTIA certs. This mid-level role ensuring smooth operation of their desktop environment and IT systems. You will be providing timely support and maintenance for desktop software and hardware within the organisation and involves troubleshooting hardware issues, installing and configuring software applications, and ensuring user workstations operate efficiently … and securely. Key responsibilities include resolving user-reported issues, managing hardware inventories, assisting with software updates, and maintaining endpoint security compliance Key Responsibilities: Provide 1st/2nd line support for hardware, software, and desktop issues (Windows environment) Administer and troubleshoot Active Directory Set up and maintain desktops, laptops, printers, and mobile devices Install, configure, and support business applications More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership Ltd
IT SupportTechnician Location: Ringwood, Hampshire, + hybrid home working. Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role: You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will need a basic knowledge of IT … and problem solving as well as experience within a customer service environment. This role is subject to a clear standard DBS check being received. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave More ❯
have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to expand our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will … internal logistics application process Coordinate/arrange and schedule Engineers or Field Engineering resources to customer sites Maintain rapport with our customers by displaying a detailed understanding of their support requirements and contracts Maintain high levels of incident ownership throughout the Incident Lifecycle to a satisfactory customer resolution Liaise pro-actively with suppliers or partner vendors and escalate where … service and communication, acting as the first point of contact for any IT-related issues, requests, and incidents that come in from our customers. This role focuses on customer support – this is NOT a technical troubleshooting/fixing/1st Line IT support role. Although a specific Service Desk Analyst job history or experience is not essential, we More ❯
Junior IT SupportTechnician Amersham £28,000 - £32,000 + Training + Progression + Holidays + Pension + Other Benefits Are you an enthusiastic IT SupportTechnician looking to join a growing team where you will be given full training? Are you looking to join an exciting and reputable business where you can grow your career … the company hardware and work with Linux and android developments. You will be given full training and development opportunities. The ideal candidate will be a Junior/Graduate IT Support/Technician with knowledge of servers, Linux, android and excellent client facing/communication skills. You will need to live a commutable distance from Amersham. The Role: Work … capacity Manage and maintain company hardware Gain hands-on experience with Linux systems and Android development Receive full training and ongoing development opportunities The Person: Junior or Graduate IT SupportTechnician Knowledge of servers, Linux, and Android platforms Strong client-facing and communication skills Must live within a commutable distance of Amersham More ❯
AV/Conference Technician | 5 days in office We’re working with one of the most prestigious US law firms to find an experienced, service-focused AV/Conference Technology Specialist for their London office. This is a fantastic opportunity to join a high-performing team delivering white-glove support for high-profile meetings, depositions, training sessions, and … in-class service. What You'll Be Doing: Acting as the first point of contact for all tech needs in the Conference Centre – from AV setups to hybrid meeting support (Zoom, Teams, WebEx). Managing day-to-day AV operations, ensuring rooms are fully prepped and systems are running smoothly. Supporting presentations, depositions, client events, and internal training with … etc.). Staying up to date with emerging AV tech and systems like Crestron, Qsys, and Dante. What We're Looking For: Strong background in AV/Conference Room support within a law firm, professional services or high-end corporate environment. Excellent customer service skills – you’ll be working closely with senior stakeholders who expect a premium experience. A More ❯
as we develop innovative solutions for our clients and deliver compelling experiences across multiple platforms. As part of our IT team, were looking for a talented and proactive Desktop SupportTechnician to help us keep the wheels turning behind the scenessupporting our people, systems, and operations with skill, energy, and a strong customer focus. Inclusion. At PA Media … where everyone feels welcome and supported. We celebrate diverse backgrounds, experiences, and perspectives, and encourage applications from all communities. We understand the importance of work-life balance and actively support agile working where possible, with most roles typically based in the office up to three days a week. If you require adjustments at any stage of the recruitment process … please let us knowwe are here to ensure you have what you need to succeed. The Role. This is a hands-on support role at the heart of our organisation, where no two days are the same. You will be a key player in our Desktop Support Team, providing responsive and high-quality technical support across our More ❯
Job Title: Flexible SupportTechnician (AV) Location: Multiple Client Sites Across London Type: Permanent Salary: £37,500 - £40,000 Overview: We’re looking for a dynamic Flexible SupportTechnician (FST) to provide onsite AV/VC support across a range of corporate and professional environments. This role involves both scheduled and ad-hoc site visits … to support user needs, events, and system troubleshooting. Key Responsibilities: Provide onsite AV support for meetings and live events Conduct room checks and preventative maintenance Diagnose and resolve AV system issues (Crestron, Cisco, Teams, Zoom, etc.) Collaborate with service teams, escalate complex issues, and track all service activity Assist with field service work when not assigned to a … specific site Maintain toolkit, inventory, and certifications What You’ll Need: 3+ years in AV/VC support, field service, or installation (junior applicants welcome under mentorship) Strong troubleshooting skills across AV, control systems, and basic networking Excellent interpersonal and communication skills Valid UK driver’s license and passport AVIXA CTS (preferred or willingness to obtain—training provided) Tech More ❯
Junior Technical SupportTechnician (IT/Electronics) £26,000 - £28,000 + Progression + Training + Company Events + Early Finish on a Friday Romsey Are you a Junior IT SupportTechnician looking to work for a market leading company who will offer you clear progression opportunities, excellent training and the opportunity to shape your own … forefront of this Technology and this is an exciting opportunity for someone to join an established company that's building for the future. In the role, the successful IT SupportTechnician will be working on providing 1st line support for the company's products. You will respond to customer queries via telephone, email and live chat. There … the opportunity to join a thriving company who will offer you clear progression up through the ranks and training to increase your knowledge. The Role: * Providing 1st line IT support on the companies product * Responding to customer queries via the telephone, email and live chat * Monday to Thursday 8.30 am to 5 pm and Early finish on a Friday More ❯