5 of 5 Permanent Systems Support Engineer Jobs in the South East

The Systems Support Engineer is responsible for supporting and maintaining Rollovers business systems, to support revenue growth and operational efficiencies. The role is responsible for providing first-line support to our users for our business systems applications SAP Business One, 8x8 Contact Centre, Adobe Commerce and Microsoft Power BI. … The role will manage communication between the wider Business Systems team, Pilgrims IT Shared Services teams to resolve user issues. The role will be proactive in identifying common themes and issues so that we fix root causes. The role will also be responsible for building a knowledge base of self-service articles to support users get answers … to incoming calls and tickets, triaging requests based on impact and urgency, escalating tickets to developers and/or third-parties Provide assistance to our users for our business systems, including SAP Business One, 8x8 Contact Centre, Adobe Commerce, and Microsoft Power BI reports Managing the communication between the Business Systems and users Proactively identify common themes and More ❯

About the Role We are seeking a Finance Systems Application Support Engineer to join our team on a permanent basis. Acting as the key bridge between our Finance function and IT Systems team, you'll play a central role in supporting, maintaining, and developing finance-related applications-particularly Microsoft Dynamics 365 Finance. This role … combines technical expertise with an understanding of finance processes, enabling you to deliver effective first- and second-line support, build reports and workflows, and contribute to wider IT initiatives where finance system expertise is needed. If you're passionate about finance technology and want to drive continuous improvement, this is the opportunity for you. Application Support & Maintenance Provide technical and functional support for Microsoft Dynamics 365 Finance and related finance systems. Manage user access, security roles, and permissions. Troubleshoot issues and work with vendors on complex cases. Maintain up-to-date system documentation. System Development & Reporting Build and maintain reports using Power BI, Power Query, and Excel. Develop workflows, templates, and forms More ❯

starter who takes initiative, can manage your own workload, and likes to take full ownership of tasks? Are you looking to develop a career within IT as a System Support Engineer? If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible … for dealing with technical support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required. What you’ll be doing: Providing 1st line support to help users … software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another Engineer More ❯

starter who takes initiative, can manage your own workload, and likes to take full ownership of tasks? Are you looking to develop a career within IT as a System Support Engineer? If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible … for dealing with technical support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required. What you’ll be doing: Providing 1st line support to help users … software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another Engineer More ❯

System Engineer Support Location: United Kingdom Experience: 5+ years Onsite Mode Permanent Position Must-Have Skills: Proficiency in C# and C++ for Windows applications and configurations PowerShell Scripting for OS ISO image automation and deployment Windows Services and inter-application communication; WMI queries for system-level data Firewall configuration and virtualization experience (Hyper-V or equivalent More ❯