4 of 4 Permanent Usability Testing Jobs in the South East

ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct … multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation ...

trends, emerging technologies, and interaction models. Drive innovation in control schemes, accessibility, onboarding, and player journey design. Serve as the primary liaison for UX Testing & Research, validating player interactions. Collaborate with Project Leadership, UXR, and audience research for playtesting, A/B testing, eye‐tracking, and user research. … feedback. Stay involved in high‐level problem‐solving to align solutions with player expectations. Plan and oversee UX research and playtests, analysing data for usability improvements. Engage external vendors and outsourcing partners, ensuring quality and integration of external work. Advocate for product‐ and player‐centric design in franchise‐wide ...

dashboards, admin tools, workflow platforms, and enterprise systems. Maintain and document design standards, component usage, and UX guidelines. Advocate for accessibility, responsive design, and usability best practices. Work collaboratively with Product Managers, Developers, and stakeholders to define and improve user experiences. Support continuous improvement through user feedback, testing … enterprise design systems. Familiarity with Storybook or similar component documentation tools. Basic understanding of frontend technologies including HTML, CSS, and JavaScript frameworks. Experience conducting usability testing or user research. NHS experience would be useful but is not essential. Previous experience working in regulated industries. What Success Looks Like ...

with genuine ownership from day one. Day-to-day you can expect to be across: User research - interviews, surveys, observational studies, and usability evaluations Translating findings into personas, journey maps, wireframes, prototypes, and user flows Designing UX for AI and machine learning-powered features, including efficacy testing and governance Running usability tests, iterating on designs based on evidence Collaborating with product managers, engineers, and UI designers throughout the development cycle Communicating design rationale and advocating for user-centred practices to senior stakeholders What We're Looking For Proven user research experience across qualitative and quantitative ...