2 of 2 Permanent User Journey Map Jobs in the South East

people access help. This organisation is known for its bold campaigns, inclusive culture, and unwavering dedication to making support accessible to all.We’re looking for a strategic and user-focused Product Manager to lead improvements across their digital portfolio, including website, mobile app, chatbot, and CRM. You’ll work closely with the Senior Product Manager, developers, designers, and … stakeholders to optimise user journeys and deliver impactful digital experiences. Key Responsibilities: Own the optimisation of digital products, improving UX, accessibility, and performance Lead user journey mapping across web and mobile, ensuring inclusive and insight-led design Define user stories and guide development teams through delivery Collaborate with internal teams and external More ❯

Building and maintaining analytics frameworks that give clients a clear view of performance across channels and campaigns. Translating raw data into stories - uncovering insights about customer behaviour and journey friction points that drive meaningful change. Taking a hands-on role in setting up and managing client accounts, reporting structures, and data dashboards. Combine data from multiple sources to … ll bring: 5+ years' experience in digital or marketing analytics , ideally agency-side Strong hands-on skills with GA4, doing things such as event-based tracking implementation and user journey mapping Experience with GTM , such as tag container setup, event tagging, and trigger configuration Experience working in a BigQuery environment would be advantageous The ability to More ❯