1 to 25 of 112 DemandTrendPermanent User Research Jobs in the South East

basis of our patient-facing digital consultations and doctor-facing decision making tool. Role Purpose We are looking for an experienced, outcome-focused UX Designer/Researcher to lead user research and experience design across our digital healthcare products. This is a hands-on, end-to-end role focused on understanding and improving how patients, clinicians and other … users engage with our services — from early-stage discovery to live product optimisation. This is a fantastic opportunity to manage user research in an established Product led business. You will collaborate closely with Product Managers, Clinical Teams, Data Analysts and Engineers to explore user needs, test hypotheses, and design research-led experiences that deliver measurable value. … You’ll bring the right research methods to the table, champion evidence-based decision-making, and help shape impactful, patient-first solutions across web and service touchpoints. This is not a UI/visual design role. Your focus will be on user flows, service journeys, insight generation, behaviour patterns, and solving real user problems through thoughtful experience More ❯

Senior User Researcher £76,000 GBP Bonus Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher Sector: Design, London Salary: Up to £76,000 + 10% Bonus Overview: This role leads user research in public service design, embedding user needs throughout the delivery lifecycle and shaping accessible services. Key Responsibilities … Lead end-to-end user research across project phases. Apply qualitative and quantitative research methods. Translate insights into strategic service improvements. Work with cross-functional teams to validate design decisions. Champion accessibility and user-first approaches. Requirements: 8+ years in user research or service design. Strong portfolio of research-led design outcomes. Expertise More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯

Senior User Researcher £55,000 - £76,000 GBP 10% Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher - Design Consultancy Location : London Salary : £55,000 - £76,000 + 10% Bonus Working Pattern : Hybrid/Flexible Working Are you passionate about designing services that truly meet user needs? Do you thrive in … agile environments where your research drives real-world impact? Join a forward-thinking design consultancy that's redefining how public services are delivered. The Opportunity We're looking for a Senior User Researcher to lead research across the full-service lifecycle, from Discovery to Live. You'll work at the heart of multidisciplinary teams, shaping accessible, inclusive … and user-centred services that make a difference in people's lives. This is your chance to influence strategy, guide design decisions, and embed a user-first mindset across high-impact projects in the public sector. What You'll Be Doing Leading end-to-end user research across Discovery, Alpha, Beta, and Live phases Applying a More ❯

sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the … journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and More ❯

sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the … journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and More ❯

sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the … journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and More ❯

Senior User Researcher £60,000 - 75,000 GBP 10% Bonus, Pension, Healthcare Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher £75,000 + bonus London - Hybrid A global design studio is seeking a Senior User Researcher to join a high-performing, cross-functional team dedicated to delivering user-centred services … that make a tangible impact-particularly within the public sector. This role is focused on embedding agile research practices into discovery and design phases, ensuring services are intuitive, accessible, and reduce complexity for users. Key Responsibilities: Lead user research across client-facing projects Define research objectives and select appropriate methodologies Develop and present detailed research plans and approaches Conduct user interviews, workshops, and ethnographic research Analyse findings to generate actionable insights and recommendations Required Experience: Minimum of 8 years' experience leading user research in client-facing roles Proven ability to design and deliver effective research strategies Experience with SaaS or Salesforce is highly desirable Strong communication and presentation skills More ❯

humanising complexity. The studio combines Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and systems. The role We’re looking for a Senior User Researcher who’s grounded in delivery, sharp on the detail, and confident in leading user research across public services. This is not a “pure research” role … sitting on the sidelines. You’ll be embedded in agile teams, shaping services from discovery through to live. That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off. You’ll also help steer how research works across our team - coaching juniors, building capability, and making sure … insight feeds strategy, not just validation. What you'll be doing Leading end-to-end research across Discovery, Alpha, Beta, and Live phases Running interviews, usability tests, contextual research, and surveys—choosing the right method for the job, not the handbook Keeping feedback loops alive - connecting regularly with users to understand real-world needs, not just what they More ❯

humanising complexity. The studio combines Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and systems. The role We’re looking for a Senior User Researcher who’s grounded in delivery, sharp on the detail, and confident in leading user research across public services. This is not a “pure research” role … sitting on the sidelines. You’ll be embedded in agile teams, shaping services from discovery through to live. That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off. You’ll also help steer how research works across our team - coaching juniors, building capability, and making sure … insight feeds strategy, not just validation. What you'll be doing Leading end-to-end research across Discovery, Alpha, Beta, and Live phases Running interviews, usability tests, contextual research, and surveys—choosing the right method for the job, not the handbook Keeping feedback loops alive - connecting regularly with users to understand real-world needs, not just what they More ❯

humanising complexity. The studio combines Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and systems. The role We’re looking for a Senior User Researcher who’s grounded in delivery, sharp on the detail, and confident in leading user research across public services. This is not a “pure research” role … sitting on the sidelines. You’ll be embedded in agile teams, shaping services from discovery through to live. That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off. You’ll also help steer how research works across our team - coaching juniors, building capability, and making sure … insight feeds strategy, not just validation. What you'll be doing Leading end-to-end research across Discovery, Alpha, Beta, and Live phases Running interviews, usability tests, contextual research, and surveys—choosing the right method for the job, not the handbook Keeping feedback loops alive - connecting regularly with users to understand real-world needs, not just what they More ❯

join our growing design team. This is an exciting opportunity for someone early in their career to develop their skills and gain hands-on experience in delivering high-quality, user-focused digital experiences. Working closely with the Lead UI/UX Designer, you will help support the creation and maintenance of consistent design standards across a range of digital … products and platforms. Key Responsibilities: Contribute to the creation and upkeep of UI/UX design standards and component libraries Assist in producing wireframes, mockups, user flows, and interactive prototypes using Figma Collaborate with cross-functional teams including Product and Engineering to shape user stories and refine requirements Support the implementation and application of standard UI frameworks Assist … with user research, usability testing, and the analysis of user feedback Ensure accessibility principles are applied in line with WCAG standards Participate in team design reviews, workshops, and iterative feedback sessions Stay informed about current UI/UX trends, tools, and techniques — including the evolving role of AI in design Maintain well-organised and reusable design documentation More ❯

join our growing design team. This is an exciting opportunity for someone early in their career to develop their skills and gain hands-on experience in delivering high-quality, user-focused digital experiences. Working closely with the Lead UI/UX Designer, you will help support the creation and maintenance of consistent design standards across a range of digital … products and platforms. Key Responsibilities: Contribute to the creation and upkeep of UI/UX design standards and component libraries Assist in producing wireframes, mockups, user flows, and interactive prototypes using Figma Collaborate with cross-functional teams including Product and Engineering to shape user stories and refine requirements Support the implementation and application of standard UI frameworks Assist … with user research, usability testing, and the analysis of user feedback Ensure accessibility principles are applied in line with WCAG standards Participate in team design reviews, workshops, and iterative feedback sessions Stay informed about current UI/UX trends, tools, and techniques — including the evolving role of AI in design Maintain well-organised and reusable design documentation More ❯

join our growing design team. This is an exciting opportunity for someone early in their career to develop their skills and gain hands-on experience in delivering high-quality, user-focused digital experiences. Working closely with the Lead UI/UX Designer, you will help support the creation and maintenance of consistent design standards across a range of digital … products and platforms. Key Responsibilities: Contribute to the creation and upkeep of UI/UX design standards and component libraries Assist in producing wireframes, mockups, user flows, and interactive prototypes using Figma Collaborate with cross-functional teams including Product and Engineering to shape user stories and refine requirements Support the implementation and application of standard UI frameworks Assist … with user research, usability testing, and the analysis of user feedback Ensure accessibility principles are applied in line with WCAG standards Participate in team design reviews, workshops, and iterative feedback sessions Stay informed about current UI/UX trends, tools, and techniques — including the evolving role of AI in design Maintain well-organised and reusable design documentation More ❯

award-winning mobile app, we help people find fulfilling work - and help businesses discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We're looking for a Lead Product Manager to take ownership … work closely with AI and engineering team members on a day-to-day basis, shaping the strategic direction of your domain and enabling the delivery of compelling, data-informed user experiences. You'll thrive here if you enjoy navigating complexity, collaborating across disciplines, and delivering meaningful outcomes at scale.This role also includes line management responsibility for one or more … in driving alignment across teams. Key Responsibilities Partner with the Director of Product/SLT to define and deliver a strategic product roadmap for your domain, driven by data, user research and market insight Manage and mentor other Product Managers, supporting their growth, unblocking their challenges, and driving alignment across your domain and others Create and maintain a More ❯

award-winning mobile app, we help people find fulfilling work — and help businesses discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We’re looking for a Lead Product Manager to take ownership … work closely with AI and engineering team members on a day-to-day basis, shaping the strategic direction of your domain and enabling the delivery of compelling, data-informed user experiences. You’ll thrive here if you enjoy navigating complexity, collaborating across disciplines, and delivering meaningful outcomes at scale. This role also includes line management responsibility for one or … in driving alignment across teams. Key Responsibilities Partner with the Director of Product/SLT to define and deliver a strategic product roadmap for your domain, driven by data, user research and market insight Manage and mentor other Product Managers, supporting their growth, unblocking their challenges, and driving alignment across your domain and others Create and maintain a More ❯

award-winning mobile app, we help people find fulfilling work — and help businesses discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We’re looking for a Lead Product Manager to take ownership … work closely with AI and engineering team members on a day-to-day basis, shaping the strategic direction of your domain and enabling the delivery of compelling, data-informed user experiences. You’ll thrive here if you enjoy navigating complexity, collaborating across disciplines, and delivering meaningful outcomes at scale. This role also includes line management responsibility for one or … in driving alignment across teams. Key Responsibilities Partner with the Director of Product/SLT to define and deliver a strategic product roadmap for your domain, driven by data, user research and market insight Manage and mentor other Product Managers, supporting their growth, unblocking their challenges, and driving alignment across your domain and others Create and maintain a More ❯

outstanding service, our client continues to raise the standard for what tailored travel should be. About The Role The Senior UI/UX Engineeris responsible for designing and developing user interfaces that provide an exceptional user experience. They combine skills in design and front-end development to create visually appealing, intuitive, and functional digital products. This role requires … a deep understanding of user-centred design principles, as well as technical expertise in front-end technologies. As a Senior UI/UX Engineer, you will have a diverse and varied role. Here are just some of the things youll be getting involved with: Design and develop user interfaces for web, mobile and desktop applications Collaborate with product … managers, developers, and other stakeholders to understand user requirements and translate them into effective design solutions Conduct user research, usability testing, and gather feedback to inform design decisions Create wireframes, prototypes, and high-fidelity mock-ups using tools like Figma, Sketch, or Adobe XD Implement responsive and accessible designs using HTML, CSS, and JavaScript Ensure consistency and More ❯

Customer and User Experience Architect Buckinghamshire/Hybrid Our award-winning client is seeking a Customer and User Experience Architect to join their company on a permanent, full-time basis. The Customer and User Experience Architect will deliver design process for change and support the delivery of CX and UX focused initiatives. Responsible for creating compelling and … of customer-led improvements to products, services, and digital experiences. Provide expert CX/UX insights and change recommendations, identifying trends, opportunities, and areas for improvement. Lead and support user research, journey mapping, and persona creation to inform design and improvement initiatives. Collaborate with stakeholders and SMEs to prioritise initiatives, clarify requirements, and test user-centred solutions. … supplier engagement, ensuring adherence to legal and organisational standards. Key skills/requirements: Certified and experienced in CX/UX, Interaction Design, and Business Analysis. Skilled in customer and user experience design, including UI, interaction, and journey design. Proficient in business process analysis, journey mapping, and persona development. Experienced in user research, usability testing, and applying CX More ❯

someone with real design flair to help shape their next phase of growth. The Role As their newest UI/UX Designer, you'll be instrumental in creating exceptional user experiences across multiple platforms: Core Responsibilities: Develop and maintain comprehensive UI/UX design standards and component libraries Create high-quality wireframes, mockups, user flows, and interactive prototypes … using tools like Figma Produce clear, organised design documentation to streamline development handoffs Collaborate effectively with Product and Engineering teams on requirement refinement and user story development Contribute to design reviews and strategic workshops where your input will be valued Support user research initiatives and usability testing to drive data-informed design decisions Implement accessibility principles ensuring … AI-powered design technologies Identify and implement standardised UI frameworks across development teams What You'll Need Must-Have Skills: Proven experience in UI/UX design with strong user-centred design principles An impressive portfolio demonstrating interface design skills, design thinking, and user flow creation Proficiency with modern design tools (Figma, Adobe XD, Sketch) Experience working within More ❯

discovery and design focused on differentiating our free and premium experiences, helping customers understand the value of upgrading while ensuring clarity and trust. You’ll collaboratively help us define user centred, commercially impactful patterns of our freemium model, and rules around how we implement these patterns. You’ll work closely with stakeholders across product, e-commerce, legal, and engineering … to bring commercially impactful, user-centric solutions to life. What You’ll Do · Lead discovery and user research to identify and validate freemium models and monetisation opportunities with a human centred lens. · Design user journeys, wireframes, and prototypes that clearly articulate the value of premium experiences across website and app · Collaborate with product managers, developers, and … creation sessions to explore experience improvements · Deliver end-to-end design solutions, from early concepts through to polished UI in Figma · Champion accessibility and usability, ensuring our products meet user needs and regulatory requirements What We’re Looking For · Proven experience designing digital products, with case studies specifically covering e-commerce and subscription-based digital SaaS businesses. A case More ❯

discovery and design focused on differentiating our free and premium experiences, helping customers understand the value of upgrading while ensuring clarity and trust. You’ll collaboratively help us define user centred, commercially impactful patterns of our freemium model, and rules around how we implement these patterns. You’ll work closely with stakeholders across product, e-commerce, legal, and engineering … to bring commercially impactful, user-centric solutions to life. What You’ll Do · Lead discovery and user research to identify and validate freemium models and monetisation opportunities with a human centred lens. · Design user journeys, wireframes, and prototypes that clearly articulate the value of premium experiences across website and app · Collaborate with product managers, developers, and … creation sessions to explore experience improvements · Deliver end-to-end design solutions, from early concepts through to polished UI in Figma · Champion accessibility and usability, ensuring our products meet user needs and regulatory requirements What We’re Looking For · Proven experience designing digital products, with case studies specifically covering e-commerce and subscription-based digital SaaS businesses. A case More ❯

discovery and design focused on differentiating our free and premium experiences, helping customers understand the value of upgrading while ensuring clarity and trust. You’ll collaboratively help us define user centred, commercially impactful patterns of our freemium model, and rules around how we implement these patterns. You’ll work closely with stakeholders across product, e-commerce, legal, and engineering … to bring commercially impactful, user-centric solutions to life. What You’ll Do · Lead discovery and user research to identify and validate freemium models and monetisation opportunities with a human centred lens. · Design user journeys, wireframes, and prototypes that clearly articulate the value of premium experiences across website and app · Collaborate with product managers, developers, and … creation sessions to explore experience improvements · Deliver end-to-end design solutions, from early concepts through to polished UI in Figma · Champion accessibility and usability, ensuring our products meet user needs and regulatory requirements What We’re Looking For · Proven experience designing digital products, with case studies specifically covering e-commerce and subscription-based digital SaaS businesses. A case More ❯