1 to 25 of 59 Permanent User Research Jobs in the South East

Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯

Transport. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change … and Product Management services. Job description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact … millions of users daily. You will be joining a thriving and supportive User Researcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust More ❯

Mastek is seeking a User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a … Senior, you will contribute to our UCD strategy, support the growth of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, supporting the team to reach a resolution Support clients through all phases of the design More ❯

consultancy with offices in the UK, Europe, US, and India. We build impactful solutions for government and private clients, with a growing focus on user-centred design services. Our work spans across sectors, offering exciting opportunities for content designers to develop their skills and make a real difference. Join … us to work on innovative projects, collaborate with talented teams, and contribute to the creation of user-centred content that drives positive outcomes for both users and clients. Summary: Mastek is seeking a Senior User Researcher to join our dynamic and growing User-Centred Design practice. This … role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support the growth of the community, and contribute to business development. More ❯

Mastek is seeking a Senior User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As … a Senior, you will contribute to our UCD strategy, support the growth of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, supporting the team to reach a resolution Support clients through all phases of the design More ❯

and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?' Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish … user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and More ❯

Senior UX Designer - Global Travel Company - UX, User Research, Prototyping, Visual Design Hybrid working in London - 3-days a week Senior UX Designer - Global Travel Company - UX, User Research, Prototyping, Visual Design OB have exclusive partnered with a Global Travel Company, who are going through a … working as a sole designer and has experience joining a business and revamping their website and services. Senior UX Designer - Global Travel Company - UX, User Research, Prototyping, Visual Design This will be the first out and out Designer hire for my client, where you will be given a … of autonomy to overhaul their website and products, collaborating with a wide variety of stakeholders across the business, to make huge improvements on the User Experience. Key skills and experience: Extensive experience working on Websites Experience with Wireframes Strong experience enhancing the User Journey Hybrid working with More ❯

a designer with a focus on UI/UX, product, brand management, and digital storytelling. Key Responsibilities: Digital & Product Design: Craft intuitive, yet beautiful user experiences that make complex data accessible and actionable Create and maintain our design system to ensure consistency across all product touchpoints Develop wireframes, mock … ups, and prototypes that follow best practices in UX/UI, with a focus on accessibility and user-centred design Shape our brand language across all digital touchpoints, from our website, presentations, and platform interfaces Support with the product ownership taking product features from conceptualisation, design, development and testing … the requirements set by yourself and business and we close out features and scale the product. Product Strategy & UX: Lead product design strategy and user research initiatives to inform product decisions Define and implement product design processes and frameworks that scale Translate complex data requirements into intuitive user More ❯

high levels of customer interaction. Because this is an AI product, this is a design role requiring a high level of design innovation in user experience and interaction with AI. You will do original design thinking to discover and design what it takes for school teachers and examiners to … to elevate education outcomes for learners in schools. It is a holistic product design role covering all aspects of product design including high-frequency user research. We know the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to … responsibilities through the course of continuous discovery, delivery, and commercialisation, discerning the highest leverage activities that warrant the highest attention and effort High-frequency user research with other members of the cross-functional product team to ensure that what is designed and built achieves the intended buyer, user More ❯

and customer goals into actionable UX and service design strategies Demonstrated experience leading and mentoring UX design teams. Expertise in a wide range of user research methodologies and the ability to translate research findings into actionable design insights. Experience using Service Design principles such as customer journey … mapping, service blueprinting, and stakeholder management. Mastery of interaction design principles, information architecture, and user flow development. Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Axure). Excellent communication, presentation, and storytelling skills, with the ability to articulate design rationale clearly and persuasively to … diverse audiences. Experience working on global rollouts or platforms with diverse user needs is a plus. Responsibilities: Develop and articulate a clear UX and service design vision and strategy for the new digital platform, aligned with business goals and customer needs. This includes mapping out the desired end-to More ❯

Product Designer to join our diverse, dynamic, collaborative and creative Product Design team. In this role, you will create functional and appealing products, balancing user experience, business goals, and technology through research, prototyping, and collaboration with cross-functional teams including product managers, developers, optimisation and trading teams. You … meaningful, accessible and desirable experiences that delight our users. Lead Design Projects: Take ownership of the entire design lifecycle for key projects, from initial research and concept development to final implementation and iteration User Research and Testing: Conduct user research, usability testing, and data analysis … to inform design decisions and validate concepts Collaboration: Work closely with product managers, engineers, and other stakeholders to ensure design solutions meet user needs and business objectives Prototyping and Wire-framing: Create high-fidelity wireframes, prototypes, and mockups using Figma Design Systems: Develop and maintain design systems to ensure More ❯

collaborate closely with multidisciplinary teams—including UX designers, front-end developers, researchers, and software engineers—to design services, products, and tools that align with user needs. You will lead the design process, focusing on user interactions to ensure intuitive, user-friendly interfaces for government services. This role … will require security clearance (SC), and you must be capable of working within a secure environment while balancing user-cantered design with stakeholder requirements. Key Responsibilities: Understand User Journeys: Engage with research to understand user needs, behaviours, and pain points, ensuring design solutions are grounded in … user insights. Prototype Development: Create and iterate on prototypes to test, validate, and communicate design ideas, improving the product based on feedback. Multidisciplinary Collaboration: Work in an agile environment alongside developers, researchers, and other designers to translate concepts into effective user-cantered designs. Interaction Design: Lead efforts to More ❯

to join our team at IMP. The principal UX Designer at IMP will work in partnership with product delivery squads to deliver intuitive and research backed workflows to our users. The successful candidate will have a pragmatic approach to planning and design, and experience guiding data driven decision making. … design system (libraries, components and patterns) ensuring pragmatic reuse of existing assets. Partner with product owners and developers to create intuitive and visually appealing user interfaces. Enable rapid development by creating and driving adherence to the IMP design standard. Ensure consistency and adherence to design guidelines and best practices. … Understand and address design goals using a data driven iterative approach to enhance user satisfaction including conducting user research and testing. Refine designs in response to user evaluation. Communicate designs effectively. Sketch, ideate, storyboard, wireframe, and prototype. Maintain up to date knowledge of the latest UI More ❯

they'll enjoy. As a leading recruitment platform, we’re proud of our award-winning website and app, and we’re passionate about great user experiences. We’re looking for a data-driven, user-focused Product Manager to join our agile, cross-functional squad. You’ll collaborate with … solve real customer problems and deliver measurable value. What You’ll Do: Own and evolve a key product area, improving experience and performance Use user research, data, A/B testing, and market insights to guide decisions Define and deliver a clear product roadmap aligned with business goals … Maintain a prioritised backlog, write user stories, and define OKRs Work closely with stakeholders to communicate progress and performance Contribute to our strong, collaborative Product & Design culture What We’re Looking For: 3 years Product Manager experience in a fast-paced, user-centric environment Skilled in user More ❯

a full-time basis. In this role, you will collaborate with Product Managers and stakeholders to identify high-value opportunities through strategic Design and user Research. You will lead Discovery and Design initiatives within our delivery framework and work closely with front end engineers to ensure design requirements are … fulfilled. It will be your role to bring together desired business outcomes and user needs to identify solutions and design experiences with the highest chance of success. Key Responsibilities: Strategic Research, Analysis and Design. You'll shape Product Strategy by exploring the problems that matter most - running user research, digging into the data, and using design thinking to spot the biggest opportunities for impact. Solution Discovery. You'll lead discovery for the problem spaces your squad is tackling - facilitating the design process, defining what success looks like for users, and helping your team choose the right More ❯

re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives. The team consists of talented User Interface and Industrial Designers who are dedicated to translating our technologies into premium, intuitive and differentiated product solutions. We are looking for a Senior … User Experience Designer to join us in positively impacting design work with our development teams across multiple locations. What you’ll do Discover user-centered insights and translate into user interface design opportunities for touchscreens and desktop applications Plan and conduct user testing to improve or … solutions Create high-fidelity prototypes for usability testing and development purposes Contribute to the continuous improvement of our UX/UI design processes – from research and validation to interface design and storytelling Who you are Bachelor’s or Master’s Degree in Interface Design, Human Factors, Research or More ❯

re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives. The team consists of talented User Interface and Industrial Designers who are dedicated to translating our technologies into premium, intuitive and differentiated product solutions. We are looking for a Senior … User Experience Designer to join us in positively impacting design work with our development teams across multiple locations. What you’ll do Discover user-centered insights and translate into user interface design opportunities for touchscreens and desktop applications Plan and conduct user testing to improve or … solutions Create high-fidelity prototypes for usability testing and development purposes Contribute to the continuous improvement of our UX/UI design processes – from research and validation to interface design and storytelling Who you are Bachelor’s or Master’s Degree in Interface Design, Human Factors, Research or More ❯

You should have a balance of strategic content design skills alongside the ability to write engaging and effective copy. You are customer-obsessed and research-driven, a natural collaborator who can work independently and in a team environment. n As a leader in our growing design team, you’ll … exceptional products, services and experiences: Take a holistic approach to content design, not only reviewing pages or features, but considering the end-to-end user journey, information architecture and collaborating with other designers to step-change or create new user experiences. n Stakeholder collaboration: Partner with stakeholders across … and evolution of our design tools and frameworks, including design system, experience principles, and ways of working to build a strong design function. n Research & feedback: Work closely with user research colleagues to obtain regular user feedback and identify opportunities for improvement. Collaborate with product teams More ❯

California-based tech company in the AI-powered product discovery space is looking for a Senior UX Design Lead to take charge of its user experience strategy. If you're used to the pace and ambiguity of a start-up—and thrive on solving complex design problems in fast … is your chance to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and … and face-to-face collaboration days in London a few times per month. What You’ll Be Doing Lead end-to-end design—from research and IA to prototyping and testing Build scalable information architectures to support complex workflows Plan and conduct user research to inform product More ❯

this top 5 global Tech brand, as a Product Marketing Lead, you will drive marketing strategies and execution for key products and initiatives. Leveraging user insights and market analysis, you’ll define user journeys, shape go-to-market plans, and collaborate cross-functionally to enhance product adoption, user engagement, and business growth. Key Responsibilities Marketing Strategy & Execution Develop and execute integrated marketing strategies in partnership with product, sales, and marketing leadership. User Research & Insights Lead research initiatives to gather actionable user insights and inform marketing and product decisions. Go-to-Market Planning Create … and implement go-to-market plans, including product positioning, messaging, and launch strategy. Lifecycle & Engagement Marketing Define user journeys and engagement strategies to drive activation, retention, and satisfaction. Campaign & Program Management Manage medium-to-large scale marketing campaigns and evaluate performance metrics for optimization. Cross-functional Collaboration Serve as More ❯

Taking full ownership of digital experience projects from pitch through to go-live Scoping, planning, and leading UX/UI activities Helping us analyse user research and tracking data, holding stakeholder interviews and workshops, defining JTBD, creating the ideal user journey and defining the required information architecture … Creating the desired look and feel, consulting and collaborating with clients to design the whole interface, user testing, user flows, handing over to development and assuring design quality Collaborating with clients, business and technology experts to deliver high-quality experiences Consulting clients in B2B and B2C on how … they can make their website or e-commerce a central part of the multichannel user journey Working in close contact with international clients and with international cross-disciplinary teams (branding, motion, developers and project managers) Supporting and inspiring other designers as well as sharing your knowledge on new technologies More ❯

UX/UI Designer to join our Marketing, Communications & Ecom department. The ideal candidate is creative and detail-oriented, with a strong understanding of user experience design principles and best practices. You will be responsible for creating intuitive, engaging, and brand-consistent digital experiences, bringing our Russell & Bromley brand … include designing wireframes, prototypes, and high-fidelity mock-ups for both web and mobile platforms, collaborating closely with cross-functional teams to deliver exceptional user experiences and contributing to the success of our online flagship store. About the Company Russell & Bromley is the destination luxury fashion footwear & accessories brand … and return visits. Work closely with creatives, developers, and other stakeholders to deliver high-quality visual designs for desktop, web, and mobile devices. Conduct user research to understand user needs, behaviours, and pain points, using methods such as user interviews, surveys, and usability testing. Create wireframes More ❯

Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the team, you will shape strategies, mentor junior … colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design · Lead the design of effective and intuitive interaction patterns … for digital products and services. · Translate user research findings into actionable interaction designs. · Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. · Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. · Conduct usability testing and iterate on designs More ❯

branding and white labelling, Should have experience working with marketing and follow brand guidelines Strong portfolio demonstrating experience across the full UX lifecycle—from research and strategy to wireframes and high-fidelity prototypes. Experience managing or mentoring UX professionals. Ability to influence and communicate effectively with senior stakeholders across … IT and business functions. Deep understanding of user-cantered design principles, accessibility standards, and responsive design. Familiarity with modern design and prototyping tools (e.g., Figma, Adobe XD, Axure, Sketch). Hands-on experience in front end development with JS, React and CSS styling, reuse of react library, storybook for … facilitation, and collaboration skills. Nice to have experience working with Sitecore, Pega, and Guidewire Digital platforms Key Responsibilities: Lead the design and analysis of user journeys, workflows, and user interfaces across all our digital platforms. Collaborate with Product Managers, Designers, Developers, and Business Analysts to ensure user More ❯

at Dwelly. This role assumes involvement in all set of the Dwelly products as is now (Tenant Find, Property Management, Payments, CRM), deeply understand user personas (Tenant, Landlord, Maintenance Provider, Dwelly Agents) and be able to drive the product roadmap and further insights into each of the products and … getting job done” across all domains – to the next level, introducing an ROI-based decision making, starting to address different deeper needs of different user personas etc. What is Dwelly: Dwelly — a UK-based, AI-enabled lettings and property management startup, that is growing through a roll-up strategy … processes within brick-and-mortar real estate agencies, integrating them into a tech-enabled digital letting platform in two months to radically improve the user experiences and increase efficiency of the business. Key Responsibilities: 1. User Research & Customer Insights Conduct user interviews, surveys, and market research More ❯