responsible for the implementation of support across their portfolio, and that the requirements of the SLAs are being met. You will: Provide maintenance and support for Audio Visual and VideoConferencing installations for the UK client base Carry out fault finding and resolution of Audio Visual and VideoConferencing problems in time sensitive, high-pressure situations … Assist the Installation Team with new installations of Audio Visual and VideoConferencing solutions for customers between reactive service calls Complete accurate service records and paperwork for customer service visits Proactively build close working relationships with the customer portfolio Conduct regular meeting room checks, ensuring equipment is working correctly Maintain, service and monitor the use of audio-visual … the service team and other appropriate internal teams regarding all customer requirements The ideal candidate will: Have a minimum of 3 years’ experience in installing and supporting Audio Visual Conferencing solutions Be articulate, driven and positive Have excellent verbal and written communication skills Be comfortable working in an autonomous environment Have the ability to work under pressure Have a More ❯
and configuring hardware on site, this could be your ideal match. You'll deliver installations for businesses, education clients, and large venues. Mounting projectors and screens, fitting interactive displays, videoconferencing gear, audio systems, and more. Working with internal teams, you'll travel to sites, follow blueprints/specs, ensure installations are clean, safe, and delivered to spec. … Key Responsibilities Install AV hardware: projectors (including ultra-short throw etc.), interactive touch displays, videoconferencing systems, audio/power distribution, screens, mounts. Perform site surveys to assess mounting points, power, cabling routes, environmental considerations. Read and follow technical installation drawings and specs. Mount, plumb-in, route and terminate cables neatly: HDMI, network, power, signal etc. Align, calibrate … creating clean high-quality installs, this is for you. Details of the employer are shared once shortlisted. Keywords Audio Visual Installer | AV Installer | AV Installation Engineer | AV Mounting Technician | VideoConferencing Installation | Interactive Display Installer | Projector Installer | AV Field Technician | AV Site Installer | AV Integration Installer | Corporate AV Installer | Education AV Installer | Crestron Installer | Amx Installer | Projector and More ❯
Directory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical experience in videoconferencing, AV setups, telephone systems, Teams meeting rooms and preventative maintenance Experience of Incident and problem management from initiation through to closure Ability to create clear, concise, and More ❯
and SCCM/Intune for Windows environments. Deliver face-to-face technical support through our Techbase, ensuring a high-quality, customer-first experience. Support meeting room technology (AVI), including videoconferencing and presentations. Provide remote support using tools such as Bomgar (experience with other platforms acceptable). Manage tickets effectively through ServiceNow, following ITIL-aligned processes. Maintain and More ❯
post-resolution follow-ups with end users who have logged calls.* Administer telecommunications infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response and videoconferencing systems.* Configuration of Mobile Devices* Perform troubleshooting steps for each ticket, documenting all steps taken to provide a high first contact fix rate as per knowledge articles More ❯
performance. Event Management : Take ownership of live events, including large-scale presentations, town halls, and executive meetings in integrated AV spaces. AV Systems Operation : Set up and operate audio, video, and lighting systems (both digital and analogue). VideoConferencing : Manage VC/AC calls using platforms and hardware such as Zoom, Cisco, and Polycom - from scheduling More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Precise Placements
from legacy systems to cloud-based solutions. The Role As a Unified Communications Engineer, you’ll be the technical lead for enterprise-wide communications platforms, including Microsoft Teams (chat, conferencing, calling), Microsoft 365 email, OneDrive , and Cisco Unified Communications Manager (CUCM) . You’ll play a key role in migration projects, ensuring seamless transitions to Microsoft Teams Calling while … driving optimisation and enhancing user experience across the business. Key Responsibilities Administer, configure, and optimise Microsoft Teams for enterprise chat, videoconferencing, and voice (including PSTN integration). Manage Microsoft 365 Mail and OneDrive , focusing on reliability, security, and compliance. Oversee the transition from Cisco CUCM to Microsoft Teams Calling. Design and implement call routing, hunt groups, auto … needs. About You We’re looking for someone with: 5–8 years’ IT experience , including at least 3 years in Unified Communications. Proven expertise in Microsoft Teams administration (chat, conferencing, enterprise voice). Strong hands-on experience with Microsoft 365 (Exchange Online, OneDrive, SharePoint, Entra) . Background in Cisco CUCM administration and telephony migration . Knowledge of VoIP, SIP More ❯
handovers providing basic training on printers and laptops Supporting Interactive Audio-Visual equipment Supporting WiFi access points Replacing printer toner on site Liaise with customers via phone, remote sessions, videoconferencing or email to provide new equipment as required, working in accordance to SLA s, quality standards and ITIL best practices. Provide hardware and software support on all More ❯
handovers providing basic training on printers and laptops Supporting Interactive Audio-Visual equipment Supporting WiFi access points Replacing printer toner on site Liaise with customers via phone, remote sessions, videoconferencing or email to provide new equipment as required, working in accordance to SLA's, quality standards and ITIL best practices. Provide hardware and software support on all More ❯
makers and stakeholders. Maintain a deep understanding of each client’s business and industry to deliver relevant solutions and proactive support. Conduct regular check-ins via phone, email, and videoconferencing to monitor satisfaction and uncover opportunities. Sales & Revenue Growth Identify and pursue upsell and cross-sell opportunities to grow revenue within existing accounts. Collaborate with sales, marketing More ❯
of digital evidence. We are looking for a talented Software Developer to join our team. You must: Be able to communicate effectively, including via email, instant message, phone and videoconferencing tools. Be fierce in your pursuit of product quality. Be an excellent problem solver with an active interest in the latest design and development tools and technologies. More ❯
clients regarding issues with their AV systems. Diagnose and troubleshoot technical problems with AV equipment, including but not limited to projectors, displays, audio systems, control systems (e.g., Crestron), and videoconferencing systems (e.g., Cisco). Perform repairs and maintenance on AV systems to ensure optimal performance. Coordinate with clients to schedule service appointments and ensure timely resolution of More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
PMR
implement new technologies to improve tenant experience. Plan for scalability as the co-working space expands (e.g., more users, more devices). Support hybrid or remote work technologies (e.g, videoconferencing rooms). If you have the relevant skills and experience for this role, please apply directly. We aim to respond to all suitable candidates within 2 weeks. More ❯
attending client sites to diagnose, repair, and maintain high-end AV systems in corporate environments. Key Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, videoconferencing systems, audio setups, and control systems Performing routine preventative maintenance and system checks Completing service reports and communicating findings clearly to the service management team Providing remote More ❯
Working Hours: Monday - Friday (08:30 - 17:30) Job Purpose Summary: To act as the lead audio visual engineer for corporate AV installations, installing a variety of AV and videoconferencing solutions across the UK with a primary focus on the London area. The lead engineer must have a significant understanding of corporate AV solutions and will be … a safe and tidy workspace. Adhere to health and safety policies. Experience and Skills Required: Full UK Driving Licence and valid Passport. A good understanding of Audio Visual and Video Conference systems. 3+ years' experience as an AV Engineer. Understanding of IT networks. Experience working with commercial AV systems such as Crestron, Extron, Cisco, Logitech, etc. Package: Salary: £38K More ❯
AV Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up More ❯
Corporate AV Installation Engineer - Is it time for a change? Are you fed up working for a behemoth of AV company and feel the time is now to change to work for a company where everyone will know your name More ❯
and the repair of audio-visual equipment for various job sites. Accountabilities Include: Onsite Work 90% Practical work includes but is not limited to: Rack builds, Audio Visual and Video Conference installation and configuration Communicating with customers and site contacts Adherence to site rules, procedures, and … H&S Communicating job progress to the Project Manager and Resource Planner Site cleanliness Completion of all project documentation and sign-offs Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general. Fault finding and testing Audio-visual equipment In office 10% Installation preparation of tools, equipment, consumables, and installation documentation Ensure sufficient stock levels of More ❯
SL6, Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Unified Support
and the repair of audio-visual equipment for various job sites. Accountabilities Include: Onsite Work 90% Practical work includes but is not limited to: Rack builds, Audio Visual and Video Conference installation and configuration Communicating with customers and site contacts Adherence to site rules, procedures, and … H&S Communicating job progress to the Project Manager and Resource Planner Site cleanliness Completion of all project documentation and sign-offs Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general. Fault finding and testing Audio-visual equipment In office 10% Installation preparation of tools, equipment, consumables, and installation documentation Ensure sufficient stock levels of More ❯