London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London WRK WITH THE LATEST … opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide … IT/technology Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams Proficient in supporting and troubleshooting Windows10 & 11 and Mac Experienced in Windows Server, including Active Directory Users & Computers, DNS, Event Viewer MFA, Conditional Access, Microsoft Modern Desktop Great interpersonal skills More ❯
and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field … deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft … change management processes within an ITIL-based service environment. Security awareness and best practices – Understanding of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM). Understand and work with Windows Server environments. Maintain systems support information and documentation for both end users and within the team. Provide support and cover to the Service Desk Team Lead. QUALIFICATIONS, EXPERIENCE, & SKILLS … Qualifications Operating Systems - Windows10, Windows 2012/2016 Client Applications - Microsoft Office, Microsoft Teams Hardware - First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as CompTIA A+, Network+, or ITIL. Experience with service desk software and remote support tools. Knowledge of cloud services and virtualisation technologies. ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL … Skills and Knowledge Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in a technical support or service desk role. Strong knowledge of Windows and Mac operating systems. Familiarity with network troubleshooting and basic network concepts. Experience with specific software such as Microsoft Office Suite, Active Directory, and remote support tools. Excellent problem More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Searchability
in a fast-paced MSP environment. What will you need? * Previous experience in a First line support or service desk role, ideally within an MSP* Strong knowledge of Windows10/11 and Microsoft 365 (Teams, Outlook, OneDrive, SharePoint)* Familiarity with Active Directory - password resets, user creation, and account management* Basic troubleshooting skills for hardware, printers … applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - First Line Support, Service Desk, IT Support, Microsoft 365, Windows10, Active Directory, Customer Service, Troubleshooting, MSP, Intune, Azure AD, CompTIA, ITIL, Technical Support, Helpdesk, Surrey More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
William Reed
the business demands What you’ll need: Previous experience in an office-based role (IT or Tech Support-related role is desirable, but not essential) Experience troubleshooting software (Windows10 and/or 11) and fault diagnosis of hardware is desirable Knowledge of Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) is essential with experience of Microsoft … highly desirable Ability to demonstrate practicing knowledge of Windows10 and Mac OS X, with previous Apple Mac OS X experience desirable Ability to demonstrate previous experience with and knowledge of GDPR is highly desirable Excellent time management and organisational skills with the ability to keep accurate records, prioritise and multi-task Strong administration skills with More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
William Reed
the business demands What you’ll need: Previous experience in an office-based role (IT or Tech Support-related role is desirable, but not essential) Experience troubleshooting software (Windows10 and/or 11) and fault diagnosis of hardware is desirable Knowledge of Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) is essential with experience of Microsoft … highly desirable Ability to demonstrate practicing knowledge of Windows10 and Mac OS X, with previous Apple Mac OS X experience desirable Ability to demonstrate previous experience with and knowledge of GDPR is highly desirable Excellent time management and organisational skills with the ability to keep accurate records, prioritise and multi-task Strong administration skills with More ❯
feel new again. What Youll Be Doing: Hardware Refurbishment: Carry out memory and storage upgrades, replace drives, and get your hands inside the machines. Operating System Installs: Reinstall Windows10 and 11, format drives, navigate BIOS settings, and install drivers like a pro. Quality Assurance & Dispatch Prep: Test, test, and test again. Youll be the last … it boot? Whys the screen flickering? Wheres the Wi-Fi gone? Youll help us figure it out What Were Looking For: Essential Knowledge & Skills: Experience reinstalling operating systems (Windows10/11), formatting disks, adjusting BIOS settings, and installing drivers. Comfortable stripping down laptops, fitting memory, hard drives, and getting hands-on with components such as More ❯
supporting clients remotely as you are working on-site, always delivering with professionalism and a customer-first approach. Key skills and experience include: Strong knowledge of Microsoft technologies: Windows Server & Windows10/11 Microsoft 365 (Exchange Online, SharePoint, Teams) Azure AD & Azure services Intune & Endpoint Manager Active Directory, Group Policy, DNS, DHCP Hyper More ❯
Amersham, Buckinghamshire, South East, United Kingdom
Circle Group
IT School Network Manager - Amersham Microsoft operating systems, Windows server, Anti - virus, WAN, Cisco, MS Servers, Azure, AD, Software licences, School, IT, Technician, Office365. A huge Technology Services Provider are looking for an IT School Network Manager to work 5 days a week in Chesham. You must have excellent experience with Windows10, office … Manager will need to be DBS checked to work across the different school sites. As the successful IT School Network Manager, you will need to have knowledge in Windows operating systems and how they work in a local area network environment. Key Skills the IT School Network Manager will have: Previous experience managing/mentoring a small onsite … technical team Windows Operating Systems - 10/8/7 Proficient with Active Directory and Office365 Ability to explain technical terms and situations to non-technical people Experience of maintaining and working with WAN connection Cisco networking technologies - switches, routers Software backups and licences Anti-virus tools Any knowledge/experience working on LGFL systems is More ❯
5+ years' experience in infrastructure engineering, with exposure to solution design and architecture . Strong expertise in MicrosoftWindows Server, Active Directory, Azure AD, and VMware virtualisation. Advanced Microsoft 365 administration, including Exchange Online, SharePoint, Teams, and security features. Proficiency with Microsoft Intune, Autopilot, and modern endpoint management. Strong understanding of security architecture , including conditional access, endpoint compliance … MFA, and threat protection. Solid networking knowledge (TCP/IP, DNS, DHCP, VPN, routing). Skilled in PowerShell scripting, automation, and infrastructure-as-code concepts. Experience delivering Windows10/11 migrations in enterprise environments. Familiarity with compliance frameworks (ISO 27001, NIST, Cyber Essentials) and security best practices. Strong problem-solving ability with excellent written and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Isio
to be a part of our journey. 2nd Line Support Engineer Isio's IT department has 14 employees who support the company's 1,400 employees across our 10 locations. The 2nd Line Support Engineer will be responsible for dealing with queries and issues across Isio’s IT systems. To resolve technical issues escalated from the first line … skills. high degree of understanding of the trends in IT and knowledge of the Microsoft stack, including Azure AD, Azure, SharePoint Online, M365, and 3rd party backup solutions. Windows10/11 and Server 2016/2019 operating systems along with the Microsoft office suite ability to work independently and under pressure with minimal or no More ❯
you ll need We re looking for someone with a strong interest in technology, great communication skills and a proactive attitude. You ll need to demonstrate: Knowledge of Windows10/11 and Microsoft Office software. Understanding of networking (TCP/IP, DNS, DHCP). Familiarity with Office 365 and Azure. Experience with device management (InTune More ❯
you’ll need… We’re looking for someone with a strong interest in technology, great communication skills and a proactive attitude. You’ll need to demonstrate: Knowledge of Windows10/11 and Microsoft Office software. Understanding of networking (TCP/IP, DNS, DHCP). Familiarity with Office 365 and Azure. Experience with device management (InTune More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Chameleon IT Solutions Limited
work as required, as well as basic training/inductions of new users. The role is expected to comprise of 80% support/20% project work. Essential Skills Windows10/11 Troubleshooting various desktop issues Windows Server 2008 R2/2012 R2/2016 Basic Apple Products Support Administration of Microsoft 365, SharePoint More ❯
You'll diagnose, fix, and document-fast and clean. Based at one HQ site, but some travelling to satellite offices in South East. What you'll do Troubleshoot Windows10/11, Microsoft 365 (Teams, SharePoint, Exchange), and on-prem AD/Azure AD. Image/deploy devices via Intune/Autopilot; handle joiner/mover …/leaver tasks. Tackle networking basics (DNS/DHCP, VPNs, switches, Wi-Fi) and light server work (Windows Server, Hyper-V/VMware). Deliver mini-projects: hardware refreshes, Wi-Fi upgrades, small site moves. Own tickets end-to-end, hit SLAs, and keep crystal-clear comms. What you'll bring 2nd line/Field experience (MSP or More ❯
Gosport, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
prem infrastructure and Azure cloud environments Managing network configurations - TCP/IP, DNS, DHCP, VLANs, VPNs Using tools like command prompt, PowerShell, and performing domain registry checks Supporting Windows Server, Active Directory, Group Policy, and Office 365 Working on small to mid-size projects and contributing to wider infrastructure planning Ensuring systems are compliant and secure What You … Strong experience in a 2nd line or similar support role Comfortable working across on-prem and Azure infrastructure Confident with networking (routing, switching, firewalls, VPNs, VLANs) Knowledge of Windows Server, Active Directory, Group Policy Experience with desktop environments (Windows10/11, Office 365) Familiar with command line tools, scripting basics (PowerShell), and domain More ❯
an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent customer service skills both over the phone and in person. More ❯
to our clients. We’re looking for someone who can support our client onsite in Hampton, Guildford and local retail locations in the Surrey area, providing support for Windows PCs, MAC, Applications and Printers. Key Responsibilities: Provide second-line technical support to our clients, both independently and as part of a collaborative team. Act as the escalation point … team. Support and participate in technical Certification as an ongoing process. A Full UK driving license. Be flexible and willing to travel. Desired Technical Skills: Support experience with MicrosoftWindows10 and 11 including OS installation. Windows server experaince Office 365 Administration Skills. Active Directory Administration Skills. Experience with Antivirus Software. Experience with Microsoft … required from helpdesk, support through to architectural design and implementation. Documenting support activities, solutions, and creating knowledge base articles to drive continuous improvement and knowledge sharing. Experience with Windows Server. Experience in utilising ITSM tool sets. Experience with repairs such as troubleshooting computers that will not power on, storage issues and broken laptop screens would be an advantage More ❯
this position you will have previous experience with 1 st & 2 nd line BAU user support and some infrastructure support. The ideal candidate will have solid experience with: Windows10 & 11 Office 365 (inc. Exchange Online, Teams, OneDrive & Sharepoint) Azure AD Windows Server 2019 & 2022 Azure Cisco network switches & routers Although this role will More ❯
and informed Contribute to knowledge sharing and process improvement What My Client Is Looking For Previous IT support experience (MSP/helpdesk preferred but not essential) Knowledge of Windows10/11, Microsoft 365, Active Directory, and networking basics A natural problem-solver with great communication skills A proactive, customer-first mindset and eagerness to learn More ❯
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
operational risks with a strategic approach. Technical Skills: Proficient in managing Microsoft Active Directory, Share Point, Exchange Server, and Office 365 (including Microsoft Teams). Experienced in MS Windows10 desktop and application support. Intune, Entra, Autopilot Exceptional diagnostic, problem-solving, and troubleshooting skills. Skilled in the support and configuration of tablets, laptops, desktops, and mobile More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
operational risks with a strategic approach. Technical Skills: * Proficient in managing Microsoft Active Directory, Share Point, Exchange Server, and Office 365 (including Microsoft Teams). * Experienced in MS Windows10 desktop and application support. * Intune, Entra, Autopilot * Exceptional diagnostic, problem-solving, and troubleshooting skills. * Skilled in the support and configuration of tablets, laptops, desktops, and mobile More ❯
Maintenance 2nd Line Support Networking User Support & Training Project Work Compliance Key Skills and Experience Proven experience in a 2nd line support or similar role. Strong knowledge of Windows Server, Active Directory, and Group Policy. Experience with virtualization technologies such as VMware or Hyper-V. Proficiency in desktop support, including Windows10/ More ❯
projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
fast, get hands-on with Azure, M365, and next-gen infrastructure , and be part of a young, ambitious culture this is the one. Required Skills: Strong knowledge of Windows10/11, Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs, firewalls Exposure to Azure or cloud platforms (desirable) Excellent communication and troubleshooting skills More ❯