tasks and stock/asset management Build strong relationships with clients and build teams Skills & Experience: IT and networking knowledge AV/digital signage experience Excellent knowledge of Windows OS (Windows7, 10 & 11 Embedded) Experienced in problem solving, especially with ISPs (ADSL, VDSL 3G & 4G) Remote support experience (e.g., TeamViewer) Strong problem-solving More ❯
Solid understanding of EUS support models and best practices. Experience with HP/Lenovo/Dell desktop/laptop hardware break/fix. Service Now experience Proficiency in Windows7/10/11 and Microsoft Office. Familiarity with PC and peripheral hardware. Knowledge of MOD security classifications and guidelines. Full UK Driving Licence. Desirable Skills More ❯
confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows7–11), MS Server (2012–2019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls – WatchGuard preferred), DHCP, DNS Active Directory, Antivirus, Printers MS Office (2010/ More ❯
High Wycombe, Buckinghamshire, England, United Kingdom
Trinity Resource Solutions
or background at 1st Line Level• Excellent written and spoken English and German• Previous experience of providing telephone, remote and e-mail support• Technical experience to include MS Windows7/10, printer setup, installation and configuration• Experience of working as part of an IT Support Team• Engaging communication skills• Ability to make decisions and act More ❯
or background at 1st Line Level • Excellent written and spoken English and German • Previous experience of providing telephone, remote and e-mail support • Technical experience to include MS Windows7/10, printer setup, installation and configuration • Experience of working as part of an IT Support Team • Engaging communication skills • Ability to make decisions and act More ❯