resolve service desk calls in line with SLAs. Deploy and maintain desktop images and software using SCCM. Perform basic diagnostics and troubleshooting of user and system issues. Support Windows 10 workstations and WindowsServer environments. Manage Active Directory, Group Policy and participate in maintenance activities. Get involved in broader project work depending on your … and interest. Operate in a security-cleared environment supporting a military training site (SC clearance will be arranged if not already held). Required Skills & Experience: Understanding of Windows OS (ideally Windows 10). Working knowledge of WindowsServer2016/2019. Basic SCCM experience (imaging, deployment). Familiarity with More ❯
Lee-On-The-Solent, Hampshire, South East, United Kingdom
Anson Mccade
defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve Service Desk tickets in line with SLAs and internal procedures Provide support for Windows 10, WindowsServer2016/2019, and core Microsoft technologies Support and troubleshoot issues relating to Active Directory, Group Policy, and SCCM Work … improvements, and project-based technical work Uphold security protocols and follow relevant policies related to access and configuration Skills and Experience required: Solid experience with or understanding of: Windows 10 desktop support WindowsServer environments SCCM or similar imaging/deployment tools Active Directory & Group Policy VMware and/or Hyper-V Excellent customer More ❯
Hitchin, Hertfordshire, South East, United Kingdom
JWGC
Windows Servers - Desktops - MS Office 365 - Hyper V - Active Directory - Networking - Firewall - Cyber Security. LAN - WAN Join a small privately owned MSP with a team of 6 engineers looking after 100 clients in Hertfordshire and Essex. Career progression available if you want to become a Service Delivery Manager and Networking and Cyber Essential Plus Training on offer. Job … Qualifications: 3 Years of commercial experience at 3 rd line level. Deployment of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. Management and troubleshooting of WindowsServer2016-2022, including Remote Desktop Services, Active Directory, AD Sync & Group Policy. Hyper-V. LAN/WAN, Routing, Switching, WatchGuard firewalls, VLANs and VPNs … Understanding of security concepts, Cyber essentials framework, compliance and governance. If you are a Server Engineer with 3 years of commercial experience in Windows Servers - Desktops - MS Office 365 - Hyper V - Active Directory - Networking - Firewall - Cyber Security. LAN - WAN please contact me ASAP. More ❯
for UK Security Clearance (SC). We’re hiring a 2nd Line Support Engineer to join a growing team - this is an ideal opportunity for someone with solid Windows support experience who’s eager to grow their career through hands-on work, project exposure, and access to continuous training. What You'll Be Doing: Deliver 2nd line support … in a primarily ticketed environment for a major UK naval training site. Deploy software and images to workstations using SCCM. Troubleshoot and resolve Windows-related incidents and technical issues. Support ongoing IT projects alongside the day-to-day service desk workload. Maintain documentation, support procedures, and security protocols. Liaise with internal teams and end-users to ensure a … smooth and responsive support service. Skills & Experience We're Looking For: Strong experience supporting Windows 10 operating systems. Working knowledge of: WindowsServer (2016/2019) Active Directory & Group Policy SCCM (or similar deployment/imaging tools) VMWare or Hyper-V Exposure to Office 365, Teams, Outlook or Exchange is desirable but More ❯
support for Group wide systems as well as working on new projects. With a wide remit that leans towards building, maintaining and administration of the data centre, virtualisation, server, SAN storage, backup, systems and security aspects. This is an office based position on the outskirts of Canterbury. Due to remote location, the successful candidate will need to drive … experience with most of the following (or similar alternative products/tools);Essential: Preventative maintenance of Datacentres Responsible for VM/Application backups/snapshots Maintaining a healthy server environment through monitoring, patching and upgrades Good customer service skills for user facing and external supplier facing customers Good Understanding Networking TCP/IP Good understanding of server and other IT and networking hardware Security- Best Practice AV and endpoint security O365/Azure AD - Web & Email WindowsServer2016-2022 VMWare or Hyper-V or Nutanix or similar Administer Intune and Azure O365 Exchange administration Good analysis and decision-making skills Good problem-solving skills Desirable Experienced in Citrix More ❯
work closely with IT support, application teams, and external partners to maintain a secure, efficient, and future-ready infrastructure. What you'll need to succeed Strong experience with MicrosoftWindowsServer2016 and newer. Proficient in managing Azure services and Microsoft Entra ID/Active Directory. Skilled in Office 365 deployment and support. Familiar More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ikhoi Recruitment
background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity MicrosoftWindowsServer2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM). Understand and work with WindowsServer environments. Maintain systems support information and documentation for both end users and within the team. Provide support and cover to the Service Desk Team Lead. QUALIFICATIONS … EXPERIENCE, & SKILLS: Qualifications Operating Systems - Windows 10, Windows 2012/2016 Client Applications - Microsoft Office, Microsoft Teams Hardware - First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as CompTIA A+, Network+, or ITIL. Experience with service desk software and remote support tools. Knowledge of cloud services and virtualisation technologies. ESSENTIAL ESSENTIAL … Skills and Knowledge Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in a technical support or service desk role. Strong knowledge of Windows and Mac operating systems. Familiarity with network troubleshooting and basic network concepts. Experience with specific software such as Microsoft Office Suite, Active Directory, and remote support tools. Excellent problem More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM). Understand and work with WindowsServer environments. Maintain systems support information and documentation for both end users and within the team. Coordinate and publish IT announcements. Provide support and cover to the … FreshService ticketing system to enhance day-to-day activities. Be instrumental in putting forward and encouraging others to suggest ideas for improvement. QUALIFICATIONS, EXPERIENCE, & SKILLS: Qualifications Operating Systems - Windows 10, Windows 2012/2016 Client Applications - Microsoft Office, Microsoft Teams Hardware - First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as … Skills and Knowledge Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in a technical support or service desk role. Strong knowledge of Windows and Mac operating systems. Familiarity with network troubleshooting and basic network concepts. Experience with specific software such as Microsoft Office Suite, Active Directory, and remote support tools. Excellent problem More ❯
Lee-On-The-Solent, Hampshire, South East, United Kingdom
Anson Mccade
desk tickets, deploying software, resolving incidents, and contributing to ongoing project work. Full training is provided, making this an ideal opportunity for someone with a foundational understanding of Windows technologies looking to level up. Key Responsibilities: Respond to assigned Service Desk tickets and resolve incidents within agreed SLAs Deploy images and software to workstations via SCCM Investigate and … system issues Participate in project and upgrade activities Maintain accurate documentation, procedures, and configuration records Ensure adherence to site security and IT policies Key Skills & Experience: Understanding of Windows 10 and core desktop technologies Knowledge of MicrosoftServer (2016/2019), Active Directory, and Group Policy Basic understanding or experience with SCCM (or similar More ❯
personnel to include provision, recording of solutions and providing repairs and continued service. We are looking for keen candidates with knowledge of IT, devices and an understanding of Windows 10 and device repair, and possibly some limited experience with Desktop support, although training in all aspects will be provided for the right candidate. The role is customer facing … and advise on workarounds, permanent fixes, requests for change (RFC), and new technology. Produce and maintain records, procedures and other documentation related to the IS Service Knowledge: MicrosoftServer2016/2019 Active Directory Backup systems and processes Hyper-V/VMWare SCCM Group Policy Knowledge If you are interested in this role or wish to More ❯
diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. MicrosoftWindows 10,11 and MacOS, iOS and Android and printers. MicrosoftServer 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy More ❯
Winnersh, Wokingham, Berkshire, England, United Kingdom
Freightserve
complex hardware/software tickets. Required Skills Full clean driving license Ability to work in a corporate environment Experienced level 2 engineers M365 – including complex issues Laptop build Server2016/2019 etc Group policy , AD, DNS (all the usual things you would need in business) Wireless and Network Management As an agency we are fast More ❯