meet required Service Levels. Technical design work in the general Computing Infrastructure (physical and virtual) to implement high quality support and continuous improvement Insurance activities that support pro-active management, monitoring and optimisation of the insurance application infrastructure. Extensive working with third parties Working knowledge of Linux. Developing such skills as are necessary to support new technologies Personal workloadmanagement in support of ITIL Incident and Problem Management, through use of ticketing systems. Adherence to ITIL Change Management processes. Good technical authoring and procedure writing skills. Flexible working hours, with frequent need to work additional hours at short notice. Inclusion on the teams 24x7 service support rota Required Skills/Attributes: Extensive IT industry experience … some SQL server. Strong customer facing verbal and written communication skills Motivated by efficient use of technology to solve business problems Lateral thinking and problem solving ability Good personal workloadmanagement and ability to work to deadlines 'Completer finisher' with a high attention to detail Positive attitude and enthusiasm for personal improvement If you believe you have the More ❯
Oxfordshire, England, United Kingdom Hybrid / WFH Options
PLANET RECRUITMENT SERVICES LTD
/GitLab/Bitbucket/other SCM/devops platforms Experience with CI/CD platforms such as Github Actions, GitLab pipelines, Bitbucket pipelines, Jenkins, etc Experience with Kubernetes workloadmanagement and administration Experience with administering Linux systems directly and with config management systems such as Ansible and Puppet. Degree-level qualification in Computer Science, Mathematics, Physics More ❯
Qualifications & Experience: Formal qualifications related to IT infrastructure and the Windows environment Proficiency in Windows and Microsoft Office Suite Knowledge of networking, internet technologies, and Windows/Active Directory management Experience in a technical support role Strong communication and interpersonal skills Desirable: A Levels in STEM subjects, or BTEC/IT-related qualification Experience with SQL, relational databases, HTML … languages Good writing and presentation abilities Personal Attributes: Detail-oriented, motivated to deliver high standards Calm and confident under pressure Eagerness to learn new skills Strong initiative, organisation, and workloadmanagement Flexible, collaborative, and security-conscious Other Requirements: Must hold a current UK driving licence Will be required to undergo periodic Basic DBS checks If you believe that More ❯
Qualifications & Experience: Formal qualifications related to IT infrastructure and the Windows environment Proficiency in Windows and Microsoft Office Suite Knowledge of networking, internet technologies, and Windows/Active Directory management Experience in a technical support role Strong communication and interpersonal skills Desirable: A Levels in STEM subjects, or BTEC/IT-related qualification Experience with SQL, relational databases, HTML … languages Good writing and presentation abilities Personal Attributes: Detail-oriented, motivated to deliver high standards Calm and confident under pressure Eagerness to learn new skills Strong initiative, organisation, and workloadmanagement Flexible, collaborative, and security-conscious Other Requirements: Must hold a current UK driving licence Will be required to undergo periodic Basic DBS checks If you believe that More ❯
