2 of 2 Permanent Workload Management Jobs in the South East

Maintaining a strong understanding of IRIS products, services, and developments within the education sector. Ensuring service level agreements (SLAs) are consistently achieved through effective workload management and prioritisation. Participating in team meetings, business updates, and company initiatives while demonstrating commercial awareness and customer-focused thinking. What … passion for delivering excellent customer service. Ability to remain calm and think logically in a fast-paced environment. Desirable: Previous experience in sales, account management, customer retention, renewals, or customer success. Experience using Salesforce or a similar CRM platform. Knowledge or experience of the education sector. Experience working against ...

using Acturis Internal Hedron Network Teams - support and collaborate as required 3rd Party Suppliers (esp. Acturis) - liaison as necessary Education: Training qualification desirable Project management qualification advantageous Skills: Acturis knowledge to 'Guru' level Excellent Training skills in both classroom and remote environments Excellent knowledge of Microsoft Office products Self … work on own initiative - readiness to take ownership of issues and needs for designated Partner Brokers Excellent communication, influencing and relationship building skills Good workload management and organisational skills to ensure that deadlines are met Ability to identify customer needs and provide appropriate solutions in a consultative setting ...