8 of 8 Permanent Zoho Jobs in the South East

environments (VMWare) Network administration and troubleshooting. Windows Active Directory and AZURE AD/Entra. Data Backup management Desktop and user support experience. Data Centre support experience. IT Procurement Desirable: Zoho Manage Engine\Servicedesk Plus Mac OS support ITIL or security certification. Benefits Health Insurance and Dental Health Cover for you and your dependants Employee Assistance Programme Pension Flexible Hybrid More ❯

FAQs, WIs). Essential skills and qualifications: Minimum of 2–4 years experience in customer success, technical support, or operations roles. Proven experience managing ticketing or CRM systems (e.g., Zoho Desk, Zendesk, Salesforce Service Cloud, or similar). Prior experience in automation and integrating multiple software platforms (ticketing, CRM, ERP, reporting tools) or similar. Track record of analyzing customer More ❯

team in line with customer SLAs • Liaise with Product and technical team to be able to respond to requirements • Track and Close tickets in the in-house ticketing system (Zoho for now) • Maintain related documentation • Report support KPIs to the Operation managers to ensure continuous improvement process • Contribute to product improvement process Integration Projects Support • Participate in project meetings More ❯

SLAs • Liaise with Product and technical team to be able to respond to claims with high quality professional responses • Track and Close tickets in the in-house ticketing system (Zoho for now) • Maintain related documentation • Report support KPIs to the Operation managers to ensure continuous improvement process • Contribute to product improvement process Integration Projects Support • Participate in project meetings More ❯

relationships Microsoft E5 licencing Access Management, Security Configuration and Platform Governance Internal Stakeholder Management Previous leadership experience Desirable Skills: PowerShell Scripting Any hands-on experience with 3CX, Mimecast or Zoho ServiceDesk Any Microsoft Purview exposure Start date is ASAP for the Microsoft 365 Platform Lead The Microsoft 365 Platform Lead will be responsible for: Owning the configuration, performance and More ❯

relationships Microsoft E5 licencing Access Management, Security Configuration and Platform Governance Internal Stakeholder Management Previous leadership experience Desirable Skills: PowerShell Scripting Any hands-on experience of 3CX, Mimecast or Zoho ServiceDesk Any Microsoft Purview exposure Start date is ASAP for the Modern Workplace Lead The Modern Workplace Lead will be responsible for: Owning the configuration, performance and lifecycle of More ❯

to confirm successful provisioning and customer satisfaction. Collaboration & Communication Act as the link between Sales and Provisioning to ensure sold solutions are implemented effectively. Maintain accurate opportunity tracking in Zoho CRM. Provide feedback and insights to improve campaign performance. Performance Metrics Monthly GP generated Volume of internal sales requests completed Outbound campaign activity and conversions Key Skills & Experience Proven … B2B sales experience (telecoms, IT, or SaaS ideal) Strong communication and presentation skills for demos Solid CRM proficiency (Zoho preferred) Attention to detail and commercial awareness Proactive, target-driven, and able to work autonomously More ❯

Test Manager - Zoho Location: North-West or London (Hybrid) Remote option: Fully remote considered for fixed-term contract appointments Salary: Up to £75,000 depending on experience One of our key clients is seeking an experienced Test Manager to lead and mature its testing capability. The organisation places a strong emphasis on robust testing due to the impact that … Provide testing consultancy and expertise to internal stakeholders. Maintain strong written and verbal communication skills. Manage workload effectively within a fast-paced environment. Experience & Skills Required Strong experience with Zoho or must have solid expertise with testing other CRM systems. Strong stakeholder management skills, including experience engaging at senior levels. Proven ability to identify testing risks across projects and More ❯