1 of 1 Permanent Release Management Jobs in South Lanarkshire

Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site)

Hiring Organisation
Curo Services
Location
East Kilbride, Lanarkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 36,000 Annual
office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer-facing service reports. Support the prioritisation … live defects and operational issues. Validate and communicate software release notes to customers. Work proactively with technical teams to ensure service availability and performance. Coordinate office relocation project. Liaise with landlords, suppliers, contractors and internal stakeholders. Support ongoing office and facilities management activities. Contribute to continual service improvement ...