4 of 4 Permanent 2nd Line Support Jobs in South London

Job Title: 2nd Line Cloud Support Engineer (Microsoft Stack) Location: Wimbledon, London (Hybrid Working Options Available) Employment Type: Full-Time/Permanent About the Role: My client are looking for an experienced and proactive 2nd Line Cloud Support Engineer with a strong background in Microsoft technologies to join their growing … role where you'll support a variety of cloud-based environments, primarily Microsoft 365 and Azure, while also handling networking, security, and automation tasks. Key Responsibilities: Provide 2nd line support for cloud-based infrastructure and services, primarily within the Microsoft ecosystem (M365/Azure). Troubleshoot and resolve issues related to SharePoint Online … language. Contribute to documentation, knowledge sharing, and process improvement initiatives. Occasionally assist with project-based work such as migrations or security audits. Essential Skills & Experience: Proven experience in a 2nd line support or similar technical role. Solid knowledge of Microsoft 365 services, particularly SharePoint Online . Experience dealing with account security breaches and recovery processes. More ❯

Onsite Engineer (2nd Line) Surrey Up to £35K We’re looking for a skilled and customer-focused Onsite Engineer to join an education trust around the Surrey area. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable … maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade … proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good understanding of More ❯

Cloud Support Engineer Location: Southwest London (Office-Based) Type: Permanent Start Date: ASAP Are you passionate about cloud technology and eager to make a significant impact in a small but dynamic Managed Service Provider (MSP)? Our client, with decades of experience delivering innovative IT solutions, is seeking a dedicated Cloud Support Engineer to join their team. … on a service desk, servicing ticket requests from clients, and providing onsite support. Create scripts to improve cloud deployment and reporting, mainly in SharePoint Act as a dedicated support point for detailed firewall queries Maintain strong knowledge of cloud infrastructure and monitoring tools across the team Collaborate effectively with external suppliers delivering elements of our service Build trust … Demonstrate working knowledge of a leading firewall vendor (FortiGate preferred) Apply MDM skills and manage O365 conditional access Requirements Strong verbal and written communication skills Experience on a support helpdesk with a variety of technologies (MSP experience ideal) Relevant technical certifications Knowledge of Power BI and PowerShell is an advantage Driving license (car or motorbike) would be an More ❯

Cloud Support Engineer Location: Southwest London (Office-Based) Type: Permanent Start Date: ASAP Are you passionate about cloud technology and eager to make a significant impact in a small but dynamic Managed Service Provider (MSP)? Our client, with decades of experience delivering innovative IT solutions, is seeking a dedicated Cloud Support Engineer to join their team. … on a service desk, servicing ticket requests from clients, and providing onsite support. Create scripts to improve cloud deployment and reporting, mainly in SharePoint Act as a dedicated support point for detailed firewall queries Maintain strong knowledge of cloud infrastructure and monitoring tools across the team Collaborate effectively with external suppliers delivering elements of our service Build trust … Demonstrate working knowledge of a leading firewall vendor (FortiGate preferred) Apply MDM skills and manage O365 conditional access Requirements Strong verbal and written communication skills Experience on a support helpdesk with a variety of technologies (MSP experience ideal) Relevant technical certifications Knowledge of Power BI and PowerShell is an advantage Driving license (car or motorbike) would be an More ❯