modifications to client infrastructure as Able to troubleshoot mobile devices (setup, email and security tokens). Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: ActiveDirectory, MS Exchange, O365, MDM, SharePoint, Azure and DNS. Evaluate client’s operational efficiency of different IT systems and recommend improvements. Manage ticket queue by manually documenting … in a timely manner. Interact with RFA clients using clear and concise communication in order to facilitate ticket status updates and product availabilities. Manage MS Exchange environments and ActiveDirectory (e.g., add, delete, change) as needed and keep up-to-date. Effectively demonstrate a sense of urgency while acting in a professional, calm manner and manage … of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Azure, Windows Server, MS Exchange/365, Active Sync, ActiveDirectory, LAN/WAN, MDM and Microsoft Office Suite. Knowledge of VMware, Citrix, MDM (Mobile Device Management), Disaster Recovery, Cisco, SAN (e.g., EMC More ❯
issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and ActiveDirectory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate … 1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of ActiveDirectory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn … of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of ActiveDirectory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical More ❯
plain language, without jargon. - Excellent customer service skills both over the phone and in person. Nice to have: - Experience with Freshservice (or another ITSM platform). - Familiarity with ActiveDirectory and Azure ActiveDirectory basics. This opportunity requires you to work in the office full time (5 days per week). More ❯
Bromley, Greater London, Bromley Town, United Kingdom
Devonshire Hayes Recruitment Specialists Ltd
plain language, without jargon. - Excellent customer service skills both over the phone and in person. Nice to have: - Experience with Freshservice (or another ITSM platform). - Familiarity with ActiveDirectory and Azure ActiveDirectory basics. This opportunity requires you to work in the office full time (5 days per week). More ❯
at South Thames Colleges Group, we are seeking an IT Infrastructure Analyst to oversee both on-site networks and cloud-based infrastructures, with a primary focus on hosted activedirectory services as well as Azure technologies, while remaining versatile enough to incorporate other platforms as necessary. As a pivotal member of the organisation's IT infrastructure … we’d like you to have strong expertise in cloud and on prem backend services, including Azure, Exchange, Intune, SharePoint, and cloud services. With a detailed understanding of MicrosoftActiveDirectory; Desktop and Server Operating systems and of Microsoft System Management Tools, you’ll have detailed understanding of Network Technology and Network Topologies and services. The More ❯
of internal systems and processes. Key Requirements: Proven experience in an MSP environment (essential). Strong technical expertise across: Microsoft 365 administration (Exchange Online, SharePoint, Teams, OneDrive) Azure ActiveDirectory & Conditional Access Microsoft Intune/Endpoint Manager Microsoft Defender security suite Deep troubleshooting skills across networks, infrastructure, and applications. Experience with firewall management, routing, and VPN More ❯
resolution. Escalate issues when required while maintaining clear communication with customers. Skills & Experience Previous experience in a 2nd line/desktop support role. Knowledge of Windows, Microsoft 365, ActiveDirectory and general networking. Strong troubleshooting and problem-solving skills. Excellent customer service and communication abilities. Clean UK driving licence company van provided for travel to customer More ❯
background in IT support and managed service delivery CompTIA A+, Network A+ or Microsoft Certified Experience with remote support tools and ticketing systems Proficient in Windows operating systems, ActiveDirectory, Office365 and Networking Excellent understanding in troubleshooting hardware, software and networking Willing to travel to customer sites as and when needed Must hold a full driving More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
Kingston College
managers, understanding the business need. An understanding of network technology such as routers and switches is desirable, as is knowledge of network topologies and services and of MicrosoftActive Directory. This role is based at Kingston College but you will cover all STCG sites. Closing date for the return of completed applications is 27th October 2025. The benefits More ❯