2 of 2 Permanent Jobs in South London

while maintaining high customer satisfaction Ensure accurate, clear, and consistent ticket documentation Technical Support Provide 1st line support across: - Windows 10/11 and macOS - Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) - User account management (Active Directory/Entra ID) - Basic networking and connectivity issues - Printers, peripherals, and end-user ...

upcoming warranty expirations for customers for a proactive refresh approach Technical & operational experience Strong background in device build, deployment, and lifecycle management (Windows and macOS), ideally within an MSP or similarly fast-paced, multi-client environment. Working knowledge of Asset Management Platforms, ITSM/ticketing tools, and remote deployment ...