1 to 2 of 2 Permanent Root Cause Analysis Jobs in South London

supported by Mastek L3 Engineers. Co-ordinate all stakeholder reporting packs for ACC each month, and presenting at the appropriate meetings Perform trend and root cause analysis to identify any CI improvements. Work with L3 engineers to identify any process improvements Co-ordinate across IT operations and more »

define problems - Communicate throughout any event, ensuring internal and external parties (including customers) are kept up to date - Track usage and maintain a trend analysis of system load, usage, and responses, allowing for proactive identification of issues - Perform diagnostic analyses of the application, network & related systems as and when … their own workload, in line with business requirements - Work with their line manager to provide necessary documentation & reporting on actions required/taken, including root cause analysis of issues - Contribute to the management of disaster recovery processes, providing support within any incident as required and directed by more »