newport, wales, united kingdom Hybrid / WFH Options
Peaple Talent
Job Title: Application and Data Support Analyst Location: Bristol (Hybrid – 3 days onsite) Salary: £35,000 – £38,000 (DOE) Peaple Talent has partnered with an award-winning investment solutions platform with an entrepreneurial and innovative culture. They are looking for an Application and Data Support Analyst to join their IT team. You will play a key … role in triaging and managing support requests, resolving application and database issues, and working with stakeholders across the business to ensure smooth delivery of technical support. The Role: Troubleshoot and resolve application and data-related issues Manage and triage support requests from internal and external sources Analyse and query production data using SQL Produce reports and … and technical teams Access production systems for incident management and debugging Document processes, troubleshooting steps, and knowledge base articles Work closely with business analysts, product owners, and developers Support quality assurance and compliance within a regulated environment The Candidate: Proven experience in a customer or technical support role Strong SQL skills in a production environment (querying More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Hays
Hays are partnering with a financial services organisation based in Newport to support the recruitment of a permanent ApplicationSupport Analyst. The role offers flexible hybrid working and a salary up to £50,000pa depending on experience. In the role, you will collaborate closely with end-users, support teams, and developers to troubleshoot issues … users. Experience in UAT, regression testing, or automation is a plus. Strong analytical thinking, problem-solving, and communication Proficient in documenting processes and training users Experience with SaaS applicationsupport Familiar with test and monitoring automation tools (preferred) Understanding of ITIL and ticketing systems Practical experience in UAT, regression testing, and test automation (preferred) In return, you'll More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Identify Solutions
ApplicationSupport EngineerRemote - South Wales/South West UK onlySalary - Up to £37k + benefits We are looking for an ApplicationSupport Engineer to join our growing digital client. This role will suit someone who enjoys solving problems, supporting users and keeping systems running smoothly. If you take satisfaction in finding the cause of an issue … and improving how things work, this could be the perfect opportunity for you. The role:You will support and maintain a range of internal and customer-facing applications. This includes diagnosing issues, monitoring performance, testing new features and ensuring platforms run reliably. You will work closely with developers to deploy fixes and updates, document solutions and identify ways More ❯