9 of 9 DemandTrendPermanent Customer Engagement Jobs in South Wales

potential. As we continue to grow, we're looking for aSenior Product Managerto help lead the team and drive success. The Role We're seeking someone who brings leadership, customer focus, commercial awareness, and analytical thinking. This role supports the overall P&L and drives change across product development, data, digital, pricing, marketing, underwriting, and operations - ensuring we deliver … excellent customer outcomes. You'll play a key leadership role within a small, core product team. You'll shape strategy, lead execution, and act as a mentor and coach - supporting development and encouraging innovative thinking. Key Responsibilities Leadership & People Lead strategic planning and influence senior stakeholders across the business. Build strong relationships within Admiral Money and across the wider … and identify opportunities. Support the Head of Product in developing, training, and empowering the team. Product Design & Strategy Own the strategy and roadmap for direct, in-life, and insurance customer journeys-defining, business casing, and delivering initiatives. Design and implement customer retention and in-life lending propositions. Collaborate with the Digital team, other product lines, and the insurance More ❯

and heart. About the Role: We are seeking a strategic, creative, and data-driven Head of Marketing to lead our marketing function and drive brand awareness, lead generation, and customer engagement across all channels. This role is pivotal in supporting our ambitious growth plans by aligning marketing strategies with business objectives and ensuring a strong market presence across More ❯

Lead & Sales Support Manager to play a key role in their dynamic Sales Team. This position is perfect for someone who thrives at the intersection of technical expertise and customer engagement. As the Technical Product Champion , you'll be at the forefront of presenting, demonstrating, and supporting cutting-edge solutions across EMEA and India/SAARC. You’ll work … closely with the Regional Sales Managers and US-based engineering teams to ensure that products meet customer needs and are positioned strongly in competitive markets. Your Key Responsibilities: Pre-Sales Support: Deliver compelling technical presentations and application guidance to support product adoption. Technical Authority: Be the go-to expert for Tempo’s product portfolio — both internally and externally. Customer Engagement: Support sales to key telecom accounts across the UK, Europe, and beyond, liaising with engineering teams to tailor solutions. Market Intelligence: Research trends and analyse competitor offerings to guide product positioning. Training & Post-Sales: Lead customer training sessions and support product evaluations and rollouts. Tender Support: Provide technical input for RFPs, RFQs, and RFIs. Cross-Functional More ❯

three data analysts, fostering a high-performance culture.Translate business requirements into actionable analytics strategies and technical solutions.Build, maintain, and improve Python-based machine learning models, including those used for customer engagement predictions.Apply statistical methods and data mining to uncover insights and support decision-making.Recommend and implement the right analytics tools for the job.Manage and run A/B More ❯

analysts, fostering a high-performance culture. Translate business requirements into actionable analytics strategies and technical solutions. Build, maintain, and improve Python-based machine learning models, including those used for customer engagement predictions. Apply statistical methods and data mining to uncover insights and support decision-making. Recommend and implement the right analytics tools for the job. Manage and run More ❯

analysts, fostering a high-performance culture. Translate business requirements into actionable analytics strategies and technical solutions. Build, maintain, and improve Python-based machine learning models, including those used for customer engagement predictions. Apply statistical methods and data mining to uncover insights and support decision-making. Recommend and implement the right analytics tools for the job. Manage and run More ❯

not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Owner to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools. The role: You'll take ownership of CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments … the world. The skills and experience we are looking for: Hands-on experience using CRM as the core product platform (essential) Confident communicator with internal stakeholders across sales, marketing, customer success, and operations Experience in internal business operations and process improvement Proven background in product delivery - from discovery to release Familiarity with Agile ways of working and product backlog More ❯

not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement. The role: You'll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve … the world. The skills and experience we are looking for: Hands-on experience using Salesforce as the core product platform (essential) Confident communicator with internal stakeholders across sales, marketing, customer success, and operations Experience in internal business operations and process improvement Proven background in product delivery - from discovery to release Familiarity with Agile ways of working and product backlog More ❯

or Propositions Manager looking for a change of role? We're working with a Bristol based business that is looking to hire a Product Manager to lookover their digital customer journey and retentions. The business have a well-founded product base with a wide ranging audience and are looking for an individual contributor to focus on digitising their retention … journey and digital customer engagement. You will be working with their technical teams and leaders within the business to enable digital conversion and retention. As well as looking at physical customer journeys and how we could work better to digitise these. Skills; Product leadership Experience of digital journeys (web, mobile) Experience with customer journey & retention. Strategic thinker More ❯