7 of 7 Permanent ITIL Jobs in South Wales

platform Skills & Experience Required Proven experience as a Remedy Consultant (SC) , Remedy Developer, or similar role BMC Remedy ITSM certification Strong understanding of the ITIL framework and best practices Experience with cloud-based deployments of Remedy applications Hands-on experience developing and customising workflows, integrations, and configurations Programming or scripting ...

line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining ...

when required A customer-focused approach and strong communication skills Desirable experience Exposure to highly regulated environments Familiarity with recognised frameworks such as COBIT, ITIL, ISO 27001, or NIST Experience working with auditors or formal assurance activities Knowledge of quantitative risk methods such as FAIR Qualifications Degree in IT, Computer ...

build and maintain customer relationships. On top of this, you will also have a strong understanding of ITSM processes as well as the ITIL framework. Finally, you will have strong organisational, analytical and communicational skills. The Role : Primary point of contact for customers Contract and SLA management Leading major incident ...

Administrator to take ownership of the administration, optimisation, and security of a complex Microsoft 365 environment within a highly regulated, global organisation operating to ITIL/ISO standards . This is a hands‐on, senior technical role with real influence — ideal for someone who enjoys leading initiatives, acting ...

creating strong team relationships and developing our talent. Preferred: Qualifications in IT/Engineering/Business (or a related field) Relevant qualifications (e.g., ITIL,CISM/CISSP) are an advantage Fluent written and spoken English is a requirement; Nordic language(s) are an advantage If you are interested and would ...

willingness to take ownership Positive and professional attitude Desirable knowledge and experience: Experience working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what ...