6 of 6 Permanent ITSM Jobs in South Wales

Azure DevOps. A strong understanding of job scheduling platforms, monitoring tools and automation principles is essential, together with a solid appreciation of ITIL and ITSM frameworks.The ideal candidate will demonstrate a proactive approach to continuous improvement, risk management and service reliability, while also having the ability to mentor and develop ...

managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. ...

scheduling or another enterprise scheduling platform. SQL Server administration, troubleshooting and performance tuning. Windows Server environments. PowerShell scripting. SFTP. Azure DevOps. ITIL/ITSM practices. Major Incident Management within a production support environment. Automation and operational improvement initiatives Contact: Zach Bennett - CPS Group By applying to this advert ...

Experience working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company it is today. This year ...

reliability practices. Strong knowledge of cyber security, governance, compliance and emerging technology risks, including AI‐related considerations. Demonstrated experience designing and operating modern IT service management and support models. Experience influencing senior executives and leading large‐scale organisational and technology transformation programmes . Proven ability to build, lead and develop ...

Delivery Manager, Service Manager or similar customer-facing service management role. • Experience within an IT Managed Services or Telecommunications environment. • Strong understanding of IT service management principles. • Experience managing SLAs, KPIs and customer service reviews. • Excellent communication and stakeholder management skills. • Commercial awareness and the ability to understand contract performance. … Experience with ServiceNow or similar ITSM platforms is desirable. • Comfortable working independently in a predominantly remote role. If you're an experienced Service Delivery Manager looking for your next opportunity within a customer-focused managed services environment, we'd love to hear from you. Apply today to find out more. ...