Swansea Vale, Swansea, West Glamorgan, Wales, United Kingdom Hybrid / WFH Options
ERS
Major Incident & Problem Manager Grade: 4 Reporting to: Head of ITServiceManagement Location: Swansea About us IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Manchester Digital
date with Ivanti developments and identify opportunities for innovation and automation. We're looking for someone with strong experience in Ivanti Neurons or Ivanti Service Manager, or a comparable ITSM platform. You should be confident working independently and collaboratively, with a proactive mindset and a passion for service excellence. At Ofgem, you'll be part of a collaborative, inclusive environment … of OLA, service catalogue and CMDB functionality to ensure that all the system components can work together effectively. Person specification Experience administering Ivanti Neurons or Service Manager or any ITSM platform. (Lead criteria) Strong technical troubleshooting skills. (Lead criteria) Experience of modern coding and development standards, practices, and techniques with UCD focus. ITIL framework knowledge and an understanding of serviceMore ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
Artis Recruitment
efficiently, providing exceptional support to staff across multiple offices. Service Delivery: Oversee the delivery of IT services, ensuring they meet business needs, comply with SLAs, and continuously improve ITservicemanagement practices. Infrastructure and Operations: Lead IT infrastructure initiatives to ensure reliable, robust systems and compliance with regulations. Manage operational risks effectively. IT Training: Lead the IT Training team to … s degree in Information Technology, Computer Science, or a related field. Proven experience in a senior ITmanagement role, ideally within the professional services sector. Strong understanding of ITservicemanagement, IT infrastructure, and operations. Demonstrated experience in implementing IT strategies and leading large-scale IT projects. Excellent leadership and team management skills, with a proven track record of developing More ❯
CF10, Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Artis Recruitment
efficiently, providing exceptional support to staff across multiple offices. Service Delivery: Oversee the delivery of IT services, ensuring they meet business needs, comply with SLAs, and continuously improve ITservicemanagement practices. Infrastructure and Operations: Lead IT infrastructure initiatives to ensure reliable, robust systems and compliance with regulations. Manage operational risks effectively. IT Training: Lead the IT Training team to … s degree in Information Technology, Computer Science, or a related field. Proven experience in a senior ITmanagement role, ideally within the professional services sector. Strong understanding of ITservicemanagement, IT infrastructure, and operations. Demonstrated experience in implementing IT strategies and leading large-scale IT projects. Excellent leadership and team management skills, with a proven track record of developing More ❯
Employment Type: Permanent
Salary: £60000 - £65000/annum Hybrid Working, 28 Days Holiday
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Circle Group
Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including ITservicemanagement and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They have a strategy signed off … Head of IT Services/Senior IT Operations Manager Hands-operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of ITservicemanagement, IT infrastructure, and IT operations management. Experience within the legal sector or a professional services environment would be a bonus Have the ability to implement and lead large-scale More ❯