Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Kingsgate Recruitment Ltd
What We’re Looking For Essential: A recent graduate (or soon-to-be) in Computer Science, Information Technology, Software Engineering, or a related field Basic understanding of cloud concepts (IaaS, PaaS, SaaS) and interest in platforms such as AWS, Azure, or GCP Familiarity with Linux/Unix systems and basic networking principles Some experience in scripting (e.g., Python, Bash, PowerShell More ❯
M365 restore, network failover). Work with clients on recovery planning (RTO/RPO), and act as an escalation point during incidents. Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS, and network services. Attend monthly client reviews add value, answer questions, and advise on upgrades. Ticketing & Support Handle tickets from start to finish: triage, investigate, resolve, document. Collaborate with More ❯
Cardiff, Llanrumney Community, South Glamorgan, United Kingdom
IntaPeople
M365 restore, network failover). Work with clients on recovery planning (RTO/RPO), and act as an escalation point during incidents. Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS, and network services. Attend monthly client reviews—add value, answer questions, and advise on upgrades. Ticketing & Support Handle tickets from start to finish: triage, investigate, resolve, document. Collaborate with More ❯
