project to BAU) Confident with service metrics, reporting, and presenting to customers Commercial awareness and ability to balance quality with cost Flexible and quick to pick up new tools (Jira, Azure DevOps, etc.) Bonus if you have: ITIL knowledge, team management experience, cloud/tech consulting background. Be part of a growing consultancy where your impact is seen Work More ❯
Cardiff, Butetown Community, South Glamorgan, United Kingdom
IntaPeople
project to BAU) Confident with service metrics, reporting, and presenting to customers Commercial awareness and ability to balance quality with cost Flexible and quick to pick up new tools (Jira, Azure DevOps, etc.) Bonus if you have: ITIL knowledge, team management experience, cloud/tech consulting background. Be part of a growing consultancy where your impact is seen Work More ❯
newport, wales, united kingdom Hybrid / WFH Options
Synoptix Limited
Management and Analysis Model Based Systems Engineering (MBSE) Systems Integration Verification and Validation Development of SE documentation such as SEMP, ICD, ITEAP Knowledge of supporting toolsets (e.g. DOORs, JAMA, JIRA, Enterprise Architect, Cameo Systems Modeller, Rhapsody, MATLAB, Simulink) Benefits: Annual Company Bonus – Based on company performance 25 Days holiday not including bank holidays with the option to buy/ More ❯
newport, wales, united kingdom Hybrid / WFH Options
Synoptix Limited
to apply: Requirements Capture, Management and Analysis Model Based Systems Engineering (MBSE) Systems Integration Verification and Validation Successful delivery of SE documentation Knowledge of supporting toolsets (e.g. DOORs, JAMA, JIRA, Enterprise Architect, Cameo Systems Modeller, Rhapsody, MATLAB, Simulink) Benefits: Annual Company Bonus – Based on company performance 25 Days holiday not including bank holidays with the option to buy/ More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment
The ideal candidate will have proven experience as a Customer Support Team Lead or similar. You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management. You will need experience leading a team and also being hands on with customer service tickets. A great opportunity to join a thriving business where you will … solutions and boost overall productivity The Person: Proven experience as a Customer Support Team Lead or in a similar role Strong technical knowledge of SQL and practical experience with Jira Service Management Demonstrated ability to lead a team effectively while managing day-to-day support operations Hands-on experience handling customer service tickets alongside team leadership responsibilities More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
The ideal candidate will have proven experience as a Customer Support Team Lead or similar. You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management. You will need experience leading a team and also being hands on with customer service tickets. A great opportunity to join a thriving business where you will … solutions and boost overall productivity The Person: Proven experience as a Customer Support Team Lead or in a similar role Strong technical knowledge of SQL and practical experience with Jira Service Management Demonstrated ability to lead a team effectively while managing day-to-day support operations Hands-on experience handling customer service tickets alongside team leadership responsibilities More ❯
