21 of 21 Permanent Line Management Jobs in South Wales

ceremonies, remove blockers, support planning and delivery activity and help teams work effectively across Scrum, Kanban and other agile approaches. You will have direct line management responsibility for developers and testers within the squad, supporting their performance and development. Working closely with Technical Product Managers, Business Analysts, Service … digital services. This role is suitable for someone who has strong hands-on experience as a Scrum Master or an Agile Delivery Manager, with line management experience and a genuine passion for helping teams deliver well. You will also have access to DVLA's renowned agile learning pathway ...

through: Team Leadership: Leading the team who own and maintain our search platforms (SharePoint, WordPress, and Sitecore) and document automation tools. You will have line management responsibilities, establishing clear priorities and setting performance and project objectives. System Optimisation: Working with system users and content creators to ensure systems … effective and content meets needs, including accessibility requirements. Project Management: Managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money. Strategic Collaboration: Supporting senior stakeholders (including Board level) in their strategic work to design the future direction ...

through: Team Leadership: Leading the team who own and maintain our search platforms (SharePoint, WordPress, and Sitecore) and document automation tools. You will have line management responsibilities, establishing clear priorities and setting performance and project objectives. System Optimisation: Working with system users and content creators to ensure systems … effective and content meets needs, including accessibility requirements. Project Management: Managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money. Strategic Collaboration: Supporting senior stakeholders (including Board level) in their strategic work to design the future direction ...

delivery of support services, ensuring KPI and SLA targets are achieved while managing escalations, reporting, and service improvements. The role also includes line management responsibilities, supporting and developing a team of Support Desk Engineers. DUTIES & RESPONSIBILITIES: Overseeing incidents, requests, and problem management processes. Analysing service data … identify trends and improvement opportunities. Providing line management support to the Service Desk team. Managing major incidents and customer escalations. Taking ownership of Priority 1 and 2 tickets through to resolution. REQUIRED SKILLS: Previous experience in an MSP is highly desirable Good understanding of ITIL v3/ ...

Manager to join our clients IT Service Delivery Team. This pivotal role focuses on overseeing the governance and effective execution of incident and problem management processes, ensuring alignment with the organisation's objectives and fostering a high-performance environment. Day-to-day of the role: Governance & SLA Management: Lead the oversight of partner adherence to incident and problem management SLAs, acting as the client-side authority on Root Cause Analysis (RCA) and corrective actions. Incident Management Oversight: Ensure incidents are managed promptly and in accordance with best practices, facilitating effective resolution processes and minimising service ...

requests across all supported IT devices in accordance with agreed service levels. * Where Technical responsibilities dictate, liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents and Service Requests. * They will provide and identify key issues and risks, escalating … promptly to line management team, attend and actively participates in all daily stand up and team meetings and drives quality to the fore during all aspects of work. IT Support Analyst Knowledge, Sills and Experience: * End point device hardware knowledge (HP, Lenovo, Apple - laptops, iPhones, iPads, office telephony ...

working within a newly formed agile squad. This is a senior individual contributor role, offering technical ownership and influence across engineering practices, without direct line management responsibilities. Key Responsibilities Design, develop, and maintain robust test automation solutions , primarily using Python Contribute to data pipeline and ETL testing strategies ...

including to the Director and D-SLT Draft and publish effective communications and assets to the Directorate, including bulletins, PowerPoint presentations and SharePoint content Line manage the Director of Digital & Technologys Personal Assistant, supporting their work schedules, performance, development and wellbeing Manage multiple communication channels in Teams and Slack ...

practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then ...

practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then ...

practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then ...

stakeholders. The responsibilities detailed above are not exhaustive and you may be requested to take on additional responsibilities deemed as reasonable by their direct line manager. SKILLS AND QUALIFICATIONS MS Office or equivalent (Word, Excel, Power Point, Access etc.) Databases with an understanding of how they are updated ...

infrastructure Provide technical leadership, quality assurance and oversight of project delivery Build and develop in-house capability within hydrology, water resources and peat management Mentor and develop junior staff through to chartership Lead line management responsibilities including performance reviews and development planning Manage multiple concurrent projects (typically ...

user experience across the platform. Please note that this is a hands-on individual contributor role, focused purely on UX delivery, with no line management responsibilities. About You: Solid, demonstrable experience working as a UX Designer beyond entry level Proven ability to own UX decisions ...

will be to develop and nurture relationships within both large and small organisations. You will actively seek out and meet with Recruitment teams, Directors, line managers, and other key stakeholders. You will be recruiting the best and most experienced candidates for contract roles within this busy sector. The desk ...

practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then … friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer ...

practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then … friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer ...

staff Monitor Network and Infrastructure health daily and resolve underlying issues Investigate and resolve complex IT issues Develop/improve systems and services in line with Organisational requirements Participate in an on-call Rota as required This post is fixed term/secondment until 30/11/2027. … interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.PLEASE NOTE Applicants will need to get permission from their line manager before submitting their interest, a release form to be included with your application form ...

SECONDMENT FOR 23 MONTHS DUE TO FUNDING. IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST. Public Health Wales is expanding its IT Operations team and recruiting a Digital Project Manager to help … Knowledge Essential Educated to Postgraduate Diploma level in a relevant subject or equivalent experience Evidence of continued professional development Project and/or Project management office qualification, PRINCE2, MSP or equivalent experience Desirable Masters level qualification Experience Essential Experience of management and managing successful projects. Effective partnership working ...

months June 2026 - March 2028 due to funding If you are interested applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. An exciting opportunity has arisen for a Digital Trainer within the Health Boards Digital, Data & Technology Directorate … development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre ...

clearly. Assist in producing project documentation, reports, and artefacts as part of Aptos delivery process. Support the maintenance of project information in Aptos resource management system. Begin to learn Aptos service definitions and how they apply to different client situations. Learning & Development Actively engage with Aptos structured learning programme … based on SFIA principles. Progression from Grade 1 to Grade 2 is based on demonstrated capability, not time served. You will work with your line manager to build a structured development plan aligned to the Grade. When you consistently demonstrate the Grade 1 profile and are ready to take ...