successes like the Raspberry Pi. Additionally, we host a Sony customer service and solutions centre, a business incubation centre, and more. Role Overview: We are looking to strengthen our network team with a focus on security. The Network Security Engineer will be essential in safeguarding and improving our factory's network infrastructure. Responsibilities include designing, implementing, and … maintaining secure, efficient networks to meet operational needs, ensuring system reliability, optimizing performance, and proactively addressing vulnerabilities. The role involves collaboration with internal teams to ensure the network is robust, secure, and compliant with high security standards, implementing best practices and advanced security protocols to protect critical network systems. Key Responsibilities: Network Security: Implement and maintain security … policies for our network infrastructure. NetworkMonitoring and Maintenance: Monitor performance, resolve issues, conduct audits, and update Cisco equipment. Network Optimisation: Plan and deploy capacity upgrades supporting business growth and performance. Research and Development: Recommend and integrate new network technologies to enhance security and efficiency. Collaboration and Communication: Work with global teams to implement designs More ❯
Job Title: 2nd Line VoIP/Network Engineer Location: Pencoed, Wales Salary : 26,000 - 30,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:30 to 18:00 About Flotek Group: Flotek Group is the fastest-growing tech company in the Southwest, delivering IT and communication technology to small and medium businesses. With regional sales … may also involve visiting customer sites for on-site support. Key Responsibilities: Handle inbound calls from customers requiring technical support for VoIP systems. Troubleshoot and resolve VoIP, SIP, and network-related issues remotely via phone and email. If unable to resolve at first contact, triage the incident/request and escalate to senior team members. Investigate and monitor telecoms … Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with relevant information. Visit customer sites to diagnose and repair VoIP services as needed. Deliver first-class customer service at all times. About you: Required Experience and Skills: Technical Expertise More ❯
Job Title: 2nd Line VoIP/Network Engineer Location: Pencoed, Wales Salary : £26,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:30 to 18:00 About Flotek Group: Flotek Group is the fastest-growing tech company in the Southwest, delivering IT and communication technology to small and medium businesses. With regional sales … may also involve visiting customer sites for on-site support. Key Responsibilities: Handle inbound calls from customers requiring technical support for VoIP systems. Troubleshoot and resolve VoIP, SIP, and network-related issues remotely via phone and email. If unable to resolve at first contact, triage the incident/request and escalate to senior team members. Investigate and monitor telecoms … Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with relevant information. Visit customer sites to diagnose and repair VoIP services as needed. Deliver first-class customer service at all times. About you: Required Experience and Skills: Technical Expertise More ❯
