Permanent SLA Jobs in South Wales

5 of 5 Permanent SLA Jobs in South Wales

Technical Lead

Cardiff, South Glamorgan, United Kingdom
Aryza Group
PCI-DSS, GDPR, PSD2). • Familiarity with fintech standards and third-party integrations (e.g. Decision Engines, ID&V, Swift, ISO 20022). Success Metrics • System Trustworthiness: Uptime, performance, technical SLA adherence. • Compliance Alignment: Passing audits, traceability of changes, secure defaults. • Delivery Efficiency: Timely delivery of roadmap items with minimal rollback or hotfixes. • Security Posture: Number of vulnerabilities found internally vs More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Helpdesk Team Leader

Bridgend
Bluetown
Call Resolution' Support the team as needed by answering the phone to inbound calls and provide technical support Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues and identify trends Assess the effectiveness of the team More ❯
Employment Type: Permanent
Salary: £28,000 - £30,000
Posted:

IT Helpdesk Team Leader

Bridgend, Mid Glamorgan, Wales, United Kingdom
Flotek
Call Resolution' Support the team as needed by answering the phone to inbound calls and provide technical support Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues and identify trends Assess the effectiveness of the team More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Senior Director - Cloud Operations and Delivery.

Cwmbran, Gwent, United Kingdom
Kudelski SA
profitability. The ideal candidate will have deep expertise in AWS cloud deployment, service reliability, scalability and performance. Combined with end-to-end system integration practice, a strong focus on SLA and cost efficiency of our cloud operations, as well as accelerating customer launches. Responsibilities Define and execute the strategic roadmap for system integration delivery across multiple product deployment projects and … processes in DevOps team allowing to scale across dozens of customers, to accelerate time to market while reducing cost of delivery. Drive a continuous improvement plan focused on excellent SLA delivery (Availability, Performance, Scalability & Security) combined with cost optimization, particularly optimizing AWS & cloud infrastructure budgets. Platform Ownership & Cloud Operations Take full ownership of the 24/7 running of the … In close collaboration with Senior Director of Product Architecture & Senior Director of Product Engineering, build a result-oriented improvement plan to increase efficiency of operations & delivery as well as SLA improvement. Ensure delivery teams are equipped with the right tools, documentation, and training to support product deployments. Lead end-to-end integration, including reliability, performance, and scalability testing. Requirements/ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Director - Cloud Operations and Delivery.

Cwmbran, Gwent, United Kingdom
Nagra Media Germany GmbH
profitability. The ideal candidate will have deep expertise in AWS cloud deployment, service reliability, scalability and performance. Combined with end-to-end system integration practice, a strong focus on SLA and cost efficiency of our cloud operations, as well as accelerating customer launches. Candidate Privacy Notice Data protection legislation regulates the way in which your personal information (disclosed to us … processes in DevOps team allowing to scale across dozens of customers, to accelerate time to market while reducing cost of delivery. Drive a continuous improvement plan focused on excellent SLA delivery (Availability, Performance, Scalability & Security) combined with cost optimization, particularly optimizing AWS & cloud infrastructure budgets. Platform Ownership & Cloud Operations Take full ownership of the 24/7 running of the … In close collaboration with Senior Director of Product Architecture & Senior Director of Product Engineering, build a result-oriented improvement plan to increase efficiency of operations & delivery as well as SLA improvement. Ensure delivery teams are equipped with the right tools, documentation, and training to support product deployments. Lead end-to-end integration, including reliability, performance, and scalability testing. Requirements/ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
SLA
South Wales
25th Percentile
£27,000
Median
£30,000
75th Percentile
£35,009
90th Percentile
£65,750