2 of 2 Permanent Service Design Jobs in South Wales

per year Job Type: Full Time Location: Cardiff About the Role We are recruiting a talented and experienced Senior Business Analyst to join Public Health Wales' User Centered Design team. The focus of the role is to improve our service provision to the public by analysing and understanding organisational problems and opportunities. They will do this by undertaking … research and analysis to understand how a service, business process or service area works. The Senior Business Analyst will consider and assess individual actions, the organisation, processes, information, data and technology, in order to identify areas for improvement. They will then explore feasible options, analyse the effects of change and define success measures. This role requires extensive collaboration … Public Health Wales and relevant partners, including Welsh Government and Digital Health and Care Wales. You will be working as a part of a small UCD team, alongside various service teams and report to the Principal Service Designer. The Senior Business Analyst is a new role at Public Health Wales that will help contribute to shaping the function More ❯

Venesky-Brown’s client, a public sector organisation in Cardiff, is currently looking to recruit a Lead Service Designer for an initial 6 month contract with option to extend on a rate of £331.17/day (Inside IR35). This role will be predominantly remote with some travel to offices in Cardiff. Responsibilities: - Supervise and develop other user researchers … initiatives and plans own user research activities. - Support the adoption of agreed approaches. - Lead on the planning and organisation of complex activities and implement new ways of working, proposing service changes or policy which impact the whole directorate. - Demonstrate experience in a wide range of user research methods and help teams to adopt them. - Understand what problem the team … your team understand changing user behaviour. - Lead and be responsible for the implementation of a range of policies and operating procedures for own work area and proposes policy, or service changes which impacts the wider organisation. - Carry out other duties as required. Essential Skills: - Educated to Masters level or equivalent qualification/experience - Practical experience, working at this level More ❯